Hired Passenger Transport Framework

This framework will be for the provision of Hired Passenger Transport and ad hoc transport services for vulnerable children and adults for a period of four (4) years.

The framework is commissioned by the London Borough of Harrow (hereinafter referred to as the "Authority"). The Authority will use this framework to provide services for itself and the London Borough of Brent. During the term of the framework the London Borough of Brent may also access and call-off the framework directly.

The aim is to improve the lives of vulnerable children, young people and adults, including those with additional needs, and their carers, by providing a safe, secure, sensitive and reliable transport service to users. The needs of the child or adult are a key factor in the provision of the service to ensure that service users receive personalised and quality transport services that respond flexibly to their needs.

The Service Provider(s) will deliver the service using a range of vehicles including cars, people-carriers, wheelchair-accessible vehicles, minibuses, coaches and car derived vans.