Official UK procurement notice
Highways England Employee Engagement Survey
Authority: Highways England·Consortium: 2 public authorities
What is being bought
Published requirement descriptionHighways England (HE) requires the services of a supplier that has technical expertise in the field of Employee Engagement, the platform to administer the survey via an online system and the expertise in interpreting the results. HE will require a minimum of one full survey being ran each year to all HE employees with the ability to alternatively run shorter and more frequent pulse surveys if required.
The Provider is required to provide services to deliver and where possible improve the design and set-up of the existing employee engagement survey process in consultation with HE; provide (and host) online survey and reporting platforms; enable self-service reporting and analysis; interpret and present high-level results for senior business stakeholders.
CPV: Customer satisfaction survey · Customer survey services
The lotProcurement structure
single lot · value publishedLot #1This contract seeks to appoint 1 supplier to deliver engagement surveysPublished value£330,000
This contract seeks to appoint 1 supplier to deliver engagement surveys. The contract is for a period of 3 years with an option to extend for a further year. The value given I.1.5 is for the 3 year contract period, if the extension period is utilised the contract value will be increased on a proportionate basis.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 29 Apr 2021, 22:55 BST
- Last source update
- 27 Jul 2021, 22:45 BST
- Award evaluation window
- 27 Aug 2021 – …
- FTS notice number
2021/S 000-017886- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-02ac00Find a Tender
- Electronic trading
- e-invoicing allowed · electronic payment
- Review procedure
Highways England will incorporate a minimum 10 calendar day standstill period at the point information on award of the contract is communicated to candidates. Appeals must be lodged in accordance with the Public Contracts Regulations (SI 2015 No. 102) as amended.
Publisher note: How to Express Interest in this Tender: 1. Register for a free account at https://highways.bravosolution.co.uk 2. Click the 'ITTs Open To All Suppliers' link. (These are Invitations to Tender (ITT) open to any registered supplier). Click on the relevant ITT to access the content. Click the 'Express Interest' button at the top of the page. This will move the ITT into your 'My ITTs' page. (This is a secure area reserved for your projects only) You can now access any attachments by clicking 'Buyer Attachments' in the 'ITT Details' box 3. Click 'My Response' under 'ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining). You can now use the 'Messages' function to communicate with Highways England and seek any clarification. Follow the onscreen instructions to complete the ITT. There may be a mixture of online & offline actions for you to perform. You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk. Expressions of interest must be submitted from the applicants' registered office address. Each member of a Joint Venture (JV) must submit a letter from their own registered office confirming all company names in the proposed JV. Applicants can only participate in one JV. Further guidance on JVs is contained in the procurement documents. Highways England reserves the right not to accept the highest scoring, or any, tender. Bidders should note that tenders are submitted at the supplier's own cost and risk. Highways England may cancel the competition or part of it for any reason, and bidders' costs will not be reimbursed. Highways England expressly reserves the right (i) not to award any contract as a result of this tendering exercise commenced by publication of this notice; and (ii) to make whatever changes it may see fit to the content and structure of the tendering competition; and in no circumstances will Highways England be liable for any costs incurred by candidates.
How it was run
Official noticeTender documents are also served through a separate tool: https://highways.bravosolution.co.uk ↗
- Submission deadline
- 27 Aug 2021, 11:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bids opened
- 27 Aug 2021, 11:00 BST
Timeline
7 Jun 2021 → 26 Feb 2022 · 5 dates- Next notice expected7 Jun 2021, 00:00 BST
- Notice published27 Jul 2021, 22:45 BST
- Submission deadline27 Aug 2021, 11:00 BST
- Bids opened27 Aug 2021, 11:00 BST
- Bids must remain valid until26 Feb 2022, 23:59 GMT
Notice history
5 events · 2 releases on Find a Tender · since 27 Jul 2021- Published value published: £330,00027 Jul 2021, 22:45 BST
- Status changed to active27 Jul 2021, 22:45 BST
- Procurement method changed27 Jul 2021, 22:45 BST
- Deadline published: 27 Aug 2021, 11:00 BST27 Jul 2021, 22:45 BST
- Buyer details updated27 Jul 2021, 22:45 BST
Contracting authority & participating public bodies
2 public bodies on the noticeDispute resolution & review bodies
- Body responsible for mediation proceduresMediation body
- See details at VI.4.3Review body
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria