Find a TenderAwarded
Published 24 Oct 2025, 16:08 BST

Official UK procurement notice

HH072-25-HB Specialist Environmental Aids for Deaf People

Official notice

Authority: NHS Highland (NHS & healthcare)

Framework agreementGoodsOpen procedureSME suitable
Framework ceiling (notional)£125,000framework ceiling, not attributable revenue
Submissions closed 9 Feb 2026awarded 14 Apr 2026
Next notice expected 12 Dec 2025
Framework period 3 yrsends 31 Mar 2029 · extension options published · starts 1 Apr 2026

What is being bought

Published requirement description

NHS Highland requires the provision of Environmental Aids and Equipment to enhance independence, safety, and overall wellbeing for individuals with hearing loss across the Highland region.

Maintenance and Repair Support

Offer assistance with the servicing and repair of hearing-related equipment provided to individuals.

Recycling and Disposal of Non-Functional Equipment

Facilitate the responsible recycling and disposal of returned equipment that is no longer operational.

Training and Advisory Services for Deaf Support Staff

Deliver expert guidance and training to deaf support staff on the use, functionality, and appropriateness of specialist aids and equipment tailored to the needs of individuals with hearing loss.

  • Recurrence: If we are to retender this procurement it will be readvertised around 2029.

CPV: Devices for the disabled · Devices for the elderly · Hearing aids · Medical aids · Medical practice and related services · Parts and accessories for hearing aids · Telephones for hearing-impaired · Telephones for visually-impaired

How this framework works

From the published notice
Places
up to 1 suppliers · 1 bids received (1.0 per place) · 1 appointed (full)
Framework period
3 yrs from 1 Apr 2026

The lotProcurement structure

single lot · no lot value published
Lot #1NHS Highland is seeking to engage a suitably qualified organisation to deliver a…AwardedRenewal 3 yrs

NHS Highland is seeking to engage a suitably qualified organisation to deliver a comprehensive service for the provision of environmental aids and equipment designed to enhance the independence, safety, and overall wellbeing of individuals with hearing loss across the Highland region.

The appointed contractor will be responsible for the following key service components:

Supply of Aids and Equipment: Provision of specialist environmental aids and equipment to eligible individuals, on a loan basis, as determined by NHS Highland’s established risk and eligibility criteria.

Maintenance and Repair Services: Facilitation of repairs to issued equipment where feasible, ensuring that returned items are restored to a functional condition suitable for re-issue, thereby supporting the sustainability and efficiency of the service.

Recycling and Disposal Compliance: Management of equipment recycling and disposal in accordance with the Waste Electrical and Electronic Equipment (WEEE) regulations, ensuring environmentally responsible practices are upheld.

Training and Advisory Support: Delivery of expert guidance and training to deaf support staff, covering the operation, functionality, and appropriateness of the aids and equipment provided, to ensure optimal use and benefit for individuals with hearing loss.

Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs)
Delivery: Scotland · NHS Highland
Extensions: An option to extend for a further 12 monthsVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (2)
  • Quality: 70%
  • Cost: 30%
Published award criteria (2)
  • Quality: 70
  • Cost: 30
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
  • “HH072-25-HB Specialist Environmental Aids for Deaf People” is a framework: the contest is a place on its panel, up to 1 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · If we are to retender this procurement it will be readvertised around 2029.
First published
24 Oct 2025, 16:08 BST
Last source update
28 Apr 2026, 10:06 BST
Award evaluation window
9 Feb 2026 – …
Authority reference
HH072-25-HB
FTS notice number
2026/S 000-038350
Classification (CPV)
Devices for the disabledDevices for the elderlyHearing aidsMedical aidsMedical practice and related servicesParts and accessories for hearing aidsTelephones for hearing-impairedTelephones for visually-impaired
Delivery area
Scotland (UKM6)
Official registry OCID
ocds-h6vhtk-05d3a5 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: (SC Ref:830393)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Appointment period ends
9 Feb 2026, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
9 Feb 2026, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

12 Dec 2025 → 28 Apr 2026 · 6 dates
  1. Next notice expected314 days ago
    12 Dec 2025
  2. Admission / appointment period ends255 days ago · period end, not a bid countdown
    9 Feb 2026, 12:00 GMT
  3. Bids opened255 days ago
    9 Feb 2026, 12:00 GMT
  4. Contract starts204 days ago
    1 Apr 2026, 00:00 BST
  5. Bids must remain valid until195 days ago
    9 Apr 2026, 23:59 BST
  6. Notice published177 days ago
    28 Apr 2026, 10:06 BST

Notice history

4 events · 3 releases on Find a Tender · since 9 Jan 2026
  1. Status changed to active
    9 Jan 2026, 14:51 GMT
  2. Procurement method changed
    9 Jan 2026, 14:51 GMT
  3. Deadline published: 9 Feb 2026, 12:00 GMT
    9 Jan 2026, 14:51 GMT
  4. Status changed to complete
    28 Apr 2026, 10:06 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 1admitted to the panel · see the list ↓
Bids received 11 from SMEs
Contracts signed 1latest 14 Apr 2026

1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Contract 038350-2026-HH072-25-HB-1

    Signed
    14 Apr 2026
    Value
    £79,866
    Period
    … – 31 Mar 2029
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids · 1 electronic1——

Contracting authority & participating public bodies

NHS Highland

Contracting authorityNHS & healthcareMinistry or any other national or federal authority, including their regional or local subdivisionsHealth Assynt House, Beechwood Park, Inverness, Scotland, IV2 3BWContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • The Inverness Justice CenterReview body Inverness

Framework contractors & participating bidders

1 commercial party on the notice
  • Sarabec LtdFramework contractor 15 High Force Road, MIDDLESBROUGH, North East, TS2 1RHContact phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria