Find a TenderAwarded
Published 4 Oct 2022, 07:20 BST

Official UK procurement notice

Help to Live at Home Services Zones 1 and 2

Official notice

Authority: South Tyneside Council (Local council)

2 lotsServicesOpen procedure
Published estimate£75,202,895total for 2 lots
Submissions closed 4 Nov 2022awarded 23 Dec 2022
Awarded to Springfield Home Care Services Limited, Dale Care Limited2 awards

What is being bought2 lots · detail below

Published requirement description

The Contract is for the provision of a Help to Live at Home Service. The Contract is divided into 2 Lots each pertaining to a specific Geographical zone within the Borough of South Tyneside. The service will enable and support people to live as independently as possible in their own homes. The care and support will have a person-centred approach that enables individuals to 'live a good life' by using assistive technology wherever possible to promote independence. Help to Live at Home Service consists of 3 service elements:

  1. Home Independence and Crisis Support, which includes hospital to home, intermediate care, restorative support, hospital prevention, emergency response 24/7 and crisis support.

2.Home Independence Service, which includes long term support, palliative/end of life support and night support.

  1. Extra Care independence and wellbeing support

CPV: Social work and related services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£75,202,895 together)
Lot #1Help to Live at Home Zone 1Published value£37,897,304

Home Independence Service typical weekly hours 2846, Home Independence and Crisis Response Service 458.5 weekly hours , Extra Care - Independence and Wellbeing Support Service within Campbell Court which includes 462 individual 1-2-1 hours + 168 core hours.

During the term of this Contract there are plans in place to build an Extra Care facility within this Zone, the facility could include up to 95 Apartments. The successful Provider will be expected to provide the care and support services within this facility. The anticipated cost of this additional care and support is estimated to be in the region of £1,083,394 per annum based on 1300 hours at 22/23 hourly rate of £15.99. This build programme is anticipated to commence 2023 with anticipated opening in late 2024.

Lot 1- the anticipated annual value range £3,637,481 - £5,630,745 (including the future planned extra care scheme) Additional information: Initial contract term is 49 months commencing mid-March 2023, or as soon as possible following contract award, to 5 April 2027 with the option to extend by up to 36 months (1 x 2 years plus 1 x 1 year)

Delivery: North East · This zone incorporates the Hebburn and Jarrow areas of the Borough which includes the following postcodes (NE31 1, NE31 2, NE32 3, NE32 5, NE37 3, NE10 0, NE10 8).
Lot #2Help to Live at Home Zone 2Published value£37,305,591

Home Independence Service typical weekly hours 2,884, Home Independence and Crisis Response Service 458.5 weekly hours and Extra Care - Independence and wellbeing Support Service within Blenkinsopp Court 462 individual 1-2-1 hours per week and 168 core hours per week.

During the term of this Contract there are plans in place to build an Extra Care facility within this Zone, the facility could include up to 120 Apartments. The successful Provider will be expected to provide the care and support services within this facility. The anticipated cost of this additional care and support is estimated to be in the region of £1,667,529 per annum based on 2000 hours at 22/23 hourly rate of £15.99. This may be ready in 2025.

Lot 2- the anticipated annual value range £3,672,133 - £6,257,695 (including the future planned extra care scheme) Additional information: The initial term is 43 months commencing 13 September 2023 to 5 April 2027 with the option to extend by up to 36 months (1 x 2 years, plus 1 x 1 year).

Delivery: North East · This Zone incorporates both Boldon and South Shields South areas of the Borough which includes the following postcodes (NE32 4, NE34 0, NE34 9, NE35 9, NE36 0, SR5 3, SR5 4).

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Quality criterion - Name: Mobilisation and Implementation / Weighting: 20%

Quality criterion - Name: Workforce Management / Weighting: 15%

Quality criterion - Name: Service Delivery / Weighting: 20%

Quality criterion - Name: Electronic Care Management and Electronic Call Monitoring Systems / Weighting: 7.5%

Quality criterion - Name: Quality Assurance / Weighting: 7.5%

Quality criterion - Name: Business Continuity / Weighting: 5%

Quality criterion - Name: Collaborative Working / Weighting: 5%

Quality criterion - Name: Social Value / Weighting: 10%

Quality criterion - Name: Interview / Weighting: 10%

Price - Weighting: 0%

Shortlisting
This procurement is undertaken under Chapter 3 of Part 2 of the Public Contracts Regulations 2015 (also known as the "light touch" regime). The process adopted uses the primary methodology of an open tender, but the Council reserves the right to make such adjustments as are required to facilitate the process. The Council will ensure that the tender process is, and will remain, fair and transparent.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
4 Oct 2022, 07:20 BST
Last source update
23 Dec 2022, 10:28 GMT
Authority reference
S8295
FTS notice number
2022/S 000-036492
Classification (CPV)
Social work and related services
Delivery area
North East (UKC22)
Official registry OCID
ocds-h6vhtk-037299 Find a Tender
Contract terms
Performance terms

In order to deliver this contract you will be required to hold current Care Quality Commissioning (CQC) registration for the provision of Personal Care and have a proven track record of delivering similar services.

The selected provider will be required to actively participate in the achievement of social and/or environmental objectives. Accordingly contract performance conditions may relate in particular to social, environmental or other corporate social responsibility considerations. Further details are set out in the procurement documents.

Review and risk notes
Review procedure

Any review proceedings should be promptly brought to the attention of the Chief Executive of South Tyneside Council at Town Hall & Civic Offices, Westoe Road, South Shields NE33 2RL and will be dealt with in accordance with the requirements of the Public Contracts Regulations 2015 ("PCR 2015"). Any review proceedings must be brought within the timescales specified by the applicable law, including, without limitation, PCR 2015. In accordance with PCR 2015, The Council incorporated a minimum 10 calendar day standstill period from the date information on the award of the contract was communicated to tenderers.

Publisher note: Tender documentation is available to be downloaded on the NEPO ProContract system. If not already registered please register, free of charge, at the following link: https://procontract.due-north.com - this will then grant access to the tender documentation. Please note that registering on ProContract and expressing interest does not mean that you have bid for the tender - once you have registered you will be required to complete and submit the tender documentation. Tenders and all supporting documentation must be priced in Sterling and written in English. Any agreement entered into will be governed by English law and will be subject to the exclusive jurisdiction of the English Courts. The Council is not liable for any costs incurred by those expressing an interest in tendering for this contract opportunity.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
4 Nov 2022, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

4 Nov 2022 → 23 Dec 2022 · 2 dates
  1. Submission deadline
    4 Nov 2022, 12:00 GMT
  2. Notice published
    23 Dec 2022, 10:28 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    23 Dec 2022, 10:28 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £75,202,8952 contracts exc. VAT
Bids received 4
Contracts signed 2latest 23 Dec 2022
Awarded toValueDateStatus
Lot 1 · Help to Live at Home Zone 11 award
Springfield Home Care Services Limited£37,897,304 †—Awarded
Lot 2 · Help to Live at Home Zone 21 award
Dale Care Limited£37,305,591 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids · 4 electronic———

Contracting authority & participating public bodies

South Tyneside Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Town Hall, Westoe Road, South Shields, North East, NE332RLContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High Court of England and Wales Royal Courts of JusticeReview body LondonContact phone

Bidders & participating suppliers

2 commercial parties on the notice
  • Dale Care LtdAwarded supplierGB-COH: 02795946 Lumley House, Whitfield Court, St Johns Road, Meadowfield, Durham, North East, DH7 8XL
  • Springfield Home Care Services LtdAwarded supplierGB-COH: 3742352 Unit 2 Fusion Court, Garforth, Leeds, Yorkshire & Humber, LS25 2GH

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.