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Published 28 Jul 2023, 14:51 BST

Official UK procurement notice

Healthwatch and Independent Health Complaints Advocacy Service

Official notice

Authority: East Riding of Yorkshire Council (Local council)

ServicesOpen procedure
Published estimate£900,000≈ £450k / year
Submissions closed 4 Sept 2023
Contract term 2 yrsends 31 Mar 2026 · starts 1 Apr 2024
Notice summaryFrom the published notice

East Riding of Yorkshire Council wishes to commission a provider organisation to successfully provide a local Healthwatch - Healthwatch East Riding of Yorkshire (HWERY) and the provision of an Independent Health Complaints Advocacy Service. (IHCAS) The services provided through HWERY and IHCAS will be available to people in the East Riding of Yorkshire, their carers or representatives, who use or wish to use adult and children’s health and care services.

What is being bought

Published requirement description

East Riding of Yorkshire Council wishes to commission a provider organisation to successfully provide a local Healthwatch - Healthwatch East Riding of Yorkshire (HWERY) and the provision of an Independent Health Complaints Advocacy Service. (IHCAS) The services provided through HWERY and IHCAS will be available to people in the East Riding of Yorkshire, their carers or representatives, who use or wish to use adult and children’s health and care services. HWERY has a duty to assist local health and care commissioners and providers, and other community stakeholders, by providing feedback, research and information on local people’s views and experiences of health and care, in order to drive up standards of service provision.

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1 2 yrsPublished value£900,000
Contract period: 1 Apr 2024 – 31 Mar 2026 (2 yrs)
Variant bids: not allowed

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
28 Jul 2023, 14:51 BST
Last source update
28 Jul 2023, 14:51 BST
Award evaluation window
4 Sept 2023 – …
Authority reference
BMC1144-24
FTS notice number
2023/S 000-022025
Classification (CPV)
Health and social work services
Delivery area
Yorkshire & Humber (UKE12)
Official registry OCID
ocds-h6vhtk-03eb5b Find a Tender

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free · 5–10 minutes
Submission deadline
4 Sept 2023, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
4 Sept 2023, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

28 Jul 2023 → 1 Apr 2024 · 4 dates
  1. Notice published
    28 Jul 2023, 14:51 BST
  2. Submission deadline
    4 Sept 2023, 12:00 BST
  3. Bids opened
    4 Sept 2023, 12:00 BST
  4. Contract starts
    1 Apr 2024, 00:00 BST

Contracting authority & participating public bodies

East Riding of Yorkshire Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services 647 4711 23 County Hall, Cross Street,, Beverley, Yorkshire & Humber, HU17 9BAContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • The High CourtReview body London

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria