Official UK procurement notice
HEALTHCARE CLINICAL INFORMATION SYSTEMS 2 (HCIS) SBS10026
Authority: NHS Shared Business Services Limited (NHS & healthcare)
What is being bought9 lots · detail below
Published requirement descriptionNHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework.
NHS Shared Business Services Limited (NHS SBS) intends to put in place a Framework Agreement for the provision of Healthcare Clinical Information System and related Goods and Services for Healthcare to be used by NHS SBS Approved Organisations.
The Procurement of a Framework for Healthcare Clinical Information Systems (HCIS) will assist health and social care providers to collate and manage data that support healthcare staff in the assessment, planning and delivery of better patient care across all healthcare settings. Information systems allow for improvement in the quality of patient records and the efficient handling and processing of that data. Information Systems aim to increase effectiveness and efficiency of clinical data and resource base for service provision, research and development, clinical audit, teaching, and training activity.
Additional benefits of HCIS include improvements in the management and administration of clinical and non-clinical services while improving the reporting mechanism and ability to extract required information from the system in timely and accurate manner- improving data-driven decision making of staff.
The associated Framework and Call-Off contract(s) will allow, within certain defined boundaries, both Supplier and Approved Organisations a bilateral route to market that presents an assured and transparent methodology and structure when entering into contract.
Our Approved Organisation list can be found at:
sbs.nhs.uk/proc-framework-agree… ↗
The Framework will be structured using the following Lots;
Lot 1 - Core Healthcare Clinical Information Systems including Electronic Patient Record (EPR) and Patient Administration Systems (PAS)
Lot 2 - Urgent and Emergency Care systems
Lot 3 - Theatre Systems
Lot 4 - Child Health Systems
Lot 5 - Maternity Systems
Lot 6 - Electronic Prescribing and Medicines Administration (EPMA) Systems
Lot 7 - Integration Platforms
Lot 8 - Shared Care Records
Lot 9 - HCIS Implementation Support Services
We are committed to working with Suppliers who are dedicated to Sustainability and Social Value and there will be a significant weighting on these elements in the tender.
CPV: Clinical information system · Document management system · Imaging and archiving system · Patient-administration system · Software implementation services · System implementation planning services
How this framework works
From the published notice- Electronic auction
- NHS SBS reserves the right to determine pricing levels by the process of an electronic reverse auction.
Lots and requirements (9)Procurement structure
9 lots · all with a published value · evaluation weights differ by lotEvery one of these 5 lots carries the same published figure, £90,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.
Lot #1Core Healthcare Clinical Information Systems including Electronic Patient Record (EPR) and Patient Administration Systems (PAS)RenewalPublished value£400,000,000
Lot 1 covers core digital healthcare clinical tools including electronic patient records (EPR), patient administration systems (PAS), patient management - across all healthcare settings
It will offer a wide range of functionalities like referrals, patient management, patient safety, virtual bed, case note tracking, clinical observations. Additional information: Successful Suppliers may be requested after award to present their offer in the form of electronic catalogues. Details will be made available after award.
Lot #2Urgent and Emergency Care SystemsRenewalceiling above
Lot 2 supports the management of integrated emergency care, collects and/or calculates all data items required for the Accident & Emergency / Emergency Department or Minor Injuries, Emergency Care Data Set (ECDS) and all national and local reporting requirements including Continuous Quality Improvement (CQI) and the calculation of Healthcare Resource Group (HRGs). Additional information: Successful Suppliers may be requested after award to present their offer in the form of electronic catalogues. Details will be made available after award.
Lot #3Theatre SystemsRenewalceiling above
Lot 3 covers functionalities as patient registration and theatres and supports patient pathway throughout the theatre environment. Additional information: Successful Suppliers may be requested after award to present their offer in the form of electronic catalogues. Details will be made available after award.
Lot #4Child Health SystemsRenewalceiling above
Lot 4 will include functionalities such as patient registration, child health management, and supports the management of developmental milestones for children. Additional information: Successful Suppliers may be requested after award to present their offer in the form of electronic catalogues. Details will be made available after award.
Lot #5Maternity SystemsRenewalceiling above
Lot 5 will support the management of maternity and enable women to have their care record to hand in real time and enable women to track their journey through their pregnancy and baby's development. It will also offer solutions to record obstetric and clinical history, including previous pregnancies. Additional information: Successful Suppliers may be requested after award to present their offer in the form of electronic catalogues. Details will be made available after award.
Lot #6Electronic Prescribing and Medicines Administration (EPMA) SystemsRenewalceiling above
EPMA; Electronic prescribing software. This differs from Medicines Management in that it is an administration tool as opposed to software which recommends efficiencies in prescribing.
Lot 6 will support prescribing related to inpatients, outpatients, daycases and discharges and allergy recording. Additional information: Successful Suppliers may be requested after award to present their offer in the form of electronic catalogues. Details will be made available after award.
Lot #7Intergration PlatformsRenewalPublished value£50,000,000
Integration Platforms; products that enable integration and inter-operability (such as APIs) across an eco-system of Digital Health platforms. Additional information: Successful Suppliers may be requested after award to present their offer in the form of electronic catalogues. Details will be made available after award.
Lot #8Shared Care RecordsRenewalPublished value£50,000,000
Shared Care Records; Software-based collaboration solutions, to enable the sharing of patient records. A shared care record is a collection of patient information, stored in one area, that care providers both contribute to and have access to, giving a full picture of those in their care. Additional information: Successful Suppliers may be requested after award to present their offer in the form of electronic catalogues. Details will be made available after award.
Lot #9Implementation Support ServicesRenewalPublished value£50,000,000
HCIS implementation support services to enable planning, transition, migration and delivery of specialised HCIS solutions. Digital and professional project services within scope could potentially include: architecture and design, transition and migration support, service or modular platform integration. Additional information: Successful Suppliers may be requested after award to present their offer in the form of electronic catalogues. Details will be made available after award.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lots publish different evaluation splits; there is no single procedure weighting.
| Lot | Quality | Price | Social value | Split |
|---|---|---|---|---|
| 1 · Core Healthcare Clinical Information Systems including Electronic Patient Record (EPR) and Patient Administration Systems (PAS) | 70% | 20% | 10% | |
| 2 · Urgent and Emergency Care Systems | 70% | 20% | 10% | |
| 3 · Theatre Systems | 70% | 20% | 10% | |
| 4 · Child Health Systems | 70% | 20% | 10% | |
| 5 · Maternity Systems | 70% | 20% | 10% | |
| 6 · Electronic Prescribing and Medicines Administration (EPMA) Systems | 70% | 20% | 10% | |
| 7 · Intergration Platforms | 70% | 20% | 10% | |
| 8 · Shared Care Records | 70% | 20% | 10% | |
| 9 · Implementation Support Services | 70% | 20% | 10% |
- Price carries 20 points on every lot: a 10% discount moves about 2 points.
- “HEALTHCARE CLINICAL INFORMATION SYSTEMS 2 (HCIS) SBS10026” is a framework: the contest is a place on its panel, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 25 Aug 2022, 16:29 BST
- Last source update
- 5 Oct 2022, 08:30 BST
- Award evaluation window
- 7 Oct 2022 – …
- Authority reference
SBS10026- FTS notice number
2022/S 000-027918- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03630fFind a Tender
- Electronic trading
- e-invoicing allowed
Publisher note: The value provided in Section II.2.6 is only an estimate. We cannot guarantee to successful suppliers any business through this framework agreement. Spend and volumes may vary throughout the life of the framework agreement from the anticipated levels given in this notice. Section B will be applicable to suppliers bidding for any or all Lots. Section B will be a series of pass/fail gateway questions, information only requirements and scored questions that will satisfy the criteria suitable. Functional and Non-Functional areas covered including Information Standards, Integration and interoperability, Clinical Risk Management, Cloud, Data Migration, Training and Implementation, Support and Maintenance, DTAC Criteria, Usability, System Administration, Staff Efficiency, Patient Safety, Governance, e-Prescribing, Scalability, Shared Care Records, Quality and Continuous Improvement. Suppliers will also be evaluated on Lot specific requirements, both in terms of set criteria and pricing evaluation. This will only to applicable to those suppliers choosing to respond to each individual lot. For further details please refer to the Guidance Note Further General Guidance: The duration referenced in Section II 1.4 is for the placing of orders. The value provided in Section II.2.6 is only an estimate. We cannot guarantee to successful suppliers any business through this framework agreement. Spend and volumes may vary throughout the life of the framework agreement from the anticipated levels given in this notice. Details Regarding Framework Access : NHS Shared Business Services (SBS) wishes to establish a Framework Agreement for use by the following UK, Isle of Man and Scottish bodies (and any future successors to these organisations) subject to the approval of NHS SBS: Public sector bodies, including any statutory and other successor organisations to any of the foregoing and in addition any other commissioners (whether alone or jointly with any other organisation), providers and regulators of NHS funded (either in whole or in part) services including practice-based commissioning consortia, general practice commissioning consortia, the National Commissioning Board (and all sub national offices including any body obtaining new membership to NHS Shared Business Services Ltd). This includes but is not limited to the following NHS Trusts: 5 Boroughs Partnership NHS Foundation Trust, Alder Hey Children's NHS Foundation Trust, Blackpool Teaching Hospitals NHS Foundation Trust, Bolton NHS Foundation Trust, Bridgewater Community Healthcare NHS Trust, Calderstones Partnership NHS Foundation Trust, Central Manchester University Hospitals NHS Foundation Trust, Cumbria Partnership NHS Foundation Trust, East Cheshire NHS Trust, East Lancashire Hospitals NHS Trust, East London NHS Foundation Trust, Great Western Hospitals NHS Foundation Trust, Greater Manchester West Mental Health NHS Foundation Trust , Lancashire Care NHS Foundation Trust, Liverpool Community Health NHS Trust, Manchester Mental Health & Social Care Trust, Mersey Care NHS Trust, North West Ambulance Service NHS Trust, Pennine Care NHS Foundation Trust, Salford Royal NHS Foundation Trust, St. Helens and Knowsley Teaching Hospitals NHS Trust, Staffordshire & Stoke On Trent Partnership NHS Trust, Tameside Hospital NHS Foundation Trust, The Christie NHS Foundation Trust, University Hospitals of Morecambe Bay NHS Foundation Trust, Wrightington Wigan & Leigh NHS Foundation Trust. In addition, the following public sector bodies will be able to use the Framework subject to the approval of NHSSBS: Central Government Departments, Executive Agencies and NDPBs https://www.gov.uk/government/organisations http://resources.civilservice.gov.uk/wp-content/uploads/2011/09/PB12.pdf http://www.ons.gov.uk/ons/rel/na-classification/national-accounts-sector-classification/classification-update--may-2014/public-sector-classification-guide---may-2014.xls National Health Service (NHS) bodies, including: Acute Trusts: http://www.nhs.uk/ServiceDirectories/Pages/AcuteTrustListing.aspx Clinical Commissioning Groups: http://www.nhs.uk/ServiceDirectories/Pages/CCGListing.aspx Mental Health Trusts: http://www.nhs.uk/ServiceDirectories/Pages/MentalHealthTrustListing.aspx Ambulance Trusts: http://www.nhs.uk/ServiceDirectories/Pages/AmbulanceTrustListing.aspx Care Trusts: http://www.nhs.uk/ServiceDirectories/Pages/CareTrustListing.aspx Area Teams: http://www.nhs.uk/ServiceDirectories/Pages/AreaTeamListing.aspx Special Health Authorities: http://www.nhs.uk/ServiceDirectories/Pages/SpecialHealthAuthorityListing.aspx other English NHS bodies: http://www.nhs.uk/servicedirectories/Pages/ServiceSearch.aspx Arms Length Bodies: https://www.gov.uk/government/publications/arms-length-bodies/our-arms-length-bodies The NHS Commissioning Board and other organisations involved in commissioning or overseeing General Practitioner services and GP consortia which will be responsible for commissioning most aspects of NHS care (or equivalent body/bodies established pursuant to legislation enacted as a result of, or in connection with, the White Paper, Equity and Excellence: Liberating the NHS published July 2010. GP Practices: http://www.nhs.uk/servicedirectories/Pages/ServiceSearch.aspx, and: http://www.general-practitioners-uk.co.uk/ and any other provider of primary medical services: a) who are a party to any of the following contracts: - General Medical Services (GMS), - Personal Medical Services (PMS), - Alternative Provider Medical Services (APMS) and/or b) Commissioned by the NHS Commissioning Board or other organisations involved in commissioning or overseeing General Practitioner services, as described above. Social Enterprises: http://webarchive.nationalarchives.gov.uk/20130107105354/http://www.dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/@dh/@en/documents/digitalasset/dh_119228.pdf Local Authorities: https://www.gov.uk/find-your-local-council NHS Wales (National Health Service for Wales) including but not limited to: Welsh Health Boards, Primary care services - GPs, pharmacies, dentists and optometrists, Hospital services, and community services, including those provided through community health centres and mental health services: http://www.nhsdirect.wales.nhs.uk/localservices/localhealthboards/ Other Welsh Public Bodies - Welsh Local Authorities NHS Scotland (National Health Service for Scotland) including but not limited to: NHS Boards, Hospitals, Primary care Services GPs, pharmacies, dentists and optometrists, Hospital services, and community services, including those provided through community health centres and mental health services: http://www.show.scot.nhs.uk/organisations/index.aspx Other Scottish Public Bodies: - Scottish Government, Scottish Local Authorities, Scottish Agencies, NDPBs, Scottish Further and Higher Education Boards, Scottish Police, Scottish Fire and Rescue, Scotland Citizens Advice, Scottish Schools and Scottish Housing Associations. NHS Northern Ireland (National Health Service for Northern Ireland) including but not limited to: Health and Social Care Trusts, Primary care Services GPs, pharmacies, dentists and optometrists, Hospital services, social care services and community services, including those provided through community health centres and mental health services: http://www.hscni.net/ Northern Ireland Public Bodies including Local Authorities, Schools, Police Service, Citizens Advice. Hospices in the UK: http://www.helpthehospices.org.uk/about-hospice-care/find-a-hospice/uk-hospice-and-palliative-care-services/ Local Authorities https://www.gov.uk/find-your-local-council http://openlylocal.com/councils/all http://www.ubico.co.uk (agents acting on behalf of Cheltenham Borough Council) Any commercial, not-for-profit, or other charitable entity created, controlled, and financed by a local authority or authorities with regard to provision of services captured by this framework Police forces and other emergency services, including fire and rescue services, the maritime and coast guard agency and other rescue authorities (a list of police authorities and fire and rescue services can be found respectively at the following: http://www.police.uk/contact/force-website/ http://apccs.police.uk/about-the-apcc/ http://www.fireservice.co.uk/information/ukfrs http://www.nifrs.org/areas-districts http://www.firescotland.gov.uk/your-area.aspx Educational establishments Educational Establishments in England and Wales, maintained by the Department for Children, Schools and Families including Schools, Universities and Colleges but NOT Independent Schools http://www.education.gov.uk/edubase Registered Social Landlords (RSLs) or Private Registered Providers of social housing (PRPs), a list of such authorities being available at: https://www.homesandcommunities.co.uk/ourwork/registered-provider-information Third Sector and Registered charities, as detailed at: http://www.charity-commission.gov.uk http://www.oscr.org.uk/search-charity-register https://www.charitycommissionni.org.uk/ShowCharity/RegisterOfCharities/RegisterHomePage.aspx Citizens Advice in the United Kingdom: http://www.citizensadvice.org.uk/index/getadvice.htm http://www.cas.org.uk http://www.citizensadvice.co.uk/ Devolved and other administrations with the British Isles, including those detailed at: (in the case of Scotland) http://www.scotland.gov.uk/Home, and http://www.scottish.parliament.uk/, (in the case of Wales) http://new.wales.gov.uk/?llang=en Her Majesty's prison service as detailed at https://www.gov.uk/government/organisations/hm-prison-service The Ministry of Defence as detailed at https://www.gov.uk/government/organisations/ministry-of-defence Isle of Man Government Health / Public Services http://www.gov.im/health/ The value provided in 2.6 is only an estimate.
How it was run
Official notice- Appointment period ends
- 6 Oct 2022, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 1440 days from the deadline
- Bids opened
- 7 Oct 2022, 09:00 BST
Timeline
5 Oct 2022 → 7 Oct 2022 · 3 dates- Notice published5 Oct 2022, 08:30 BST
- Admission / appointment period endsperiod end, not a bid countdown6 Oct 2022, 12:00 BST
- Bids opened7 Oct 2022, 09:00 BST
Notice history
3 releases on Find a TenderPublished amendments (2 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | TextVI.3 | The value provided in Section II.2.6 is only an estimate. We cannot guarantee to successful suppliers any business through this framework agreement. Spend and volumes may vary throughout the life of the framework agreement from the anticipated levels given in this notice. Section B will be applicable to suppliers bidding for any or all Lots. Section B will be a series of pass/fail gateway question… | The value provided in Section II.2.6 is only an estimate. We cannot guarantee to successful suppliers any business through this framework agreement. Spend and volumes may vary throughout the life of the framework agreement from the anticipated levels given in this notice. | |
| — | Bid validityIV.2.6 | — | 7 Oct 2022 |
2 amendments published without a description.
Contracting authority & participating public bodies
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria