Health Systems Support Framework: Provision of Financial Wellbeing and Salary Advance Solutions

NHS England and NHS Improvement are inviting suppliers to bid for accreditation to a new Service Line within the Workforce Service Category of the Health Systems Support Framework covering Financial Wellbeing and Salary Advance Solutions. This Service Line will provide access to software and services that promote the fair and ethical approach to financial management with a focus on financial education and the provision of guidance to help employees reduce current debt alongside any future use of high interest loans or other lending, this does not include the provision of credit products.  Enabling Financial wellbeing requires an approach which includes employees ease of access to, education on financial management and to products that enable fairer access to money. Salary Advance Schemes are one option that can be used within a wider Financial Well Being offer. Solutions should include, but are not limited to:   Advance, on demand access to earned but unpaid wages   The delivery of financial education (promoting good financial management, advice helpline and online training sessions on subjects such as reducing debt, understanding interest rates, building up savings) or have links to a financial education support service (e.g. Money Advice Service) that can provide this range of offers   Access to webpage(s) or app enabled services reading good financial management offer (for ease of use)   Proactively work with trusts to provide “push messages” relevant to employees’ needs (for example January messaging on resetting your finances)   Provide   employers utilisation dashboards and trend data for example illustrating how staff are using the product, what average draw down amounts are, frequency of use, total number of advances requested, monetary total of advances requested (by month etc) to enable trusts to monitor the use and impact of the product for their employees  An interface with ESR (streamlined process to reduce admin procedures and to reduce timescales in-between submitting an advance request and receiving the money) or commitment to ESR interoperability within 12 months of accessing the framework