Find a TenderAwardedContract award notice
Published 7 Aug 2025, 09:44 BST

Official UK procurement notice

HCC03/26- Provision of a Sensory Support Service for Hertfordshire County Council

Official notice

Authority: Hertfordshire County Council (Local council)

Framework agreement3 lotsServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Framework ceiling (notional)£940,000total for 3 lots · framework ceiling, not attributable revenue · 1 value update
Submissions closed 8 Apr 2026awarded 4 Jun 2026
Awarded to Herts Vision Loss2 awards
Framework period 3 yrsends 31 Jul 2029 · up to 2 Aug 2029 with extensions · starts 1 Aug 2026

What is being bought3 lots · detail below

Published requirement description

Hertfordshire County Council went out to procurement for the Provision of a sensory support service for Hertfordshire.

This contract is now partially awarded.

Please note: The standstill period for this award ends at midnight on the 16th June 2026.

CPV: Administrative healthcare services · Community health services · Health and social work services · Other community, social and personal services · Social work and related services

How this framework works

From the published notice
Bids received
3 bids received · 1 suppliers appointed
Framework period
3 yrs from 1 Aug 2026

Lots and requirements (3)Procurement structure

3 lots · all with a published value · same conditions of participation on every lot · same evaluation weights on every lot

Every one of these 2 lots carries the same published figure, £400,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Visual Rehabilitation for Individuals Who are Blind or Have Sight Loss.AwardedRenewal 3 yrsSMEVCSEPublished value£140,000

The source published no individual description for this lot.

Contract period: 1 Aug 2026 – 31 Jul 2029 (3 yrs) · up to 2 Aug 2029 with extensionsValue: £140,000 exc. VAT · £168,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: The core Contract Period is 3 years with the option to extend for up to1 further year. the extension is subject to funding being available and satisfactory performance.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please refer to the Instructions to Tenderers document

    Technical ability conditions of participation: Please refer to the Instructions to Tenderers document

  • Technical & professional ability

    Please refer to the Instructions to Tenderers document

Lot #2Support for Individuals Residing in Hertfordshire Who are Blind or Have Sight LossAwardedRenewal 3 yrsSMEVCSEceiling above

The source published no individual description for this lot.

Contract period: 1 Aug 2026 – 31 Jul 2029 (3 yrs) · up to 2 Aug 2029 with extensions
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: The core Contract Period is 3 years with the option to extend for up to1 further year. the extension is subject to funding being available and satisfactory performance.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please refer to the Instructions to Tenderers document

    Technical ability conditions of participation: Please refer to the Instructions to Tenderers document

  • Technical & professional ability

    Please refer to the Instructions to Tenderers document

Lot #3Support for Individuals Residing in Hertfordshire Who are Deaf or Have Hearing LossAwardedRenewal 3 yrsSMEVCSEceiling above

The source published no individual description for this lot.

Contract period: 1 Aug 2026 – 31 Jul 2029 (3 yrs) · up to 2 Aug 2029 with extensions
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: The core Contract Period is 3 years with the option to extend for up to1 further year. the extension is subject to funding being available and satisfactory performance.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please refer to the Instructions to Tenderers document

    Technical ability conditions of participation: Please refer to the Instructions to Tenderers document

  • Technical & professional ability

    Please refer to the Instructions to Tenderers document

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 3 lots
Quality: 70%Price: 30%
Published sub-criteria (2)
  • Lots 1,2,3: 70%
  • Lots 1,2,3: 30%
Published award criteria (2)
  • Lots 1,2,3
  • Lots 1,2,3
Conditions of participation · identical on every lot2
  • Economic & financial standing

    Please refer to the Instructions to Tenderers document

    Technical ability conditions of participation: Please refer to the Instructions to Tenderers document

  • Technical & professional ability

    Please refer to the Instructions to Tenderers document

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
  • “HCC03/26- Provision of a Sensory Support Service for Hertfordshire…” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
7 Aug 2025, 09:44 BST
Last source update
4 Jun 2026, 14:14 BST
Award evaluation window
Submission end – 20 May 2026
Authority reference
HCC2517197
FTS notice number
2026/S 000-019601
Latest notice
Contract award notice (UK6)
Classification (CPV)
Administrative healthcare servicesCommunity health servicesHealth and social work servicesOther community, social and personal servicesSocial work and related services
Delivery area
East of England (UKH23)
Official registry OCID
ocds-h6vhtk-0582ff Find a Tender
Contract terms summary

Invoices are to be submitted to the Council, in accordance with the Prices and Payment clause in the Conditions of Contract. Payment will normally be made within thirty (30) days of receipt of a correct invoice.

Review and risk notes
Risks

The Contract will be based on the Council’s standard terms. There are no known immediate risks to performance during the initial 3 years fixed term of this contract. However, a key strategic risk relates to potential future policy changes surrounding devolution and governance arrangements. Such changes could directly affect the structure, scope, or continuation of the contract beyond the fixed term. While no decisions have been made at this stage, the contracting authority is actively monitoring the evolving landscape. Suppliers should be aware that any resulting implications will be managed in accordance with applicable legislation and clear communication will be provided should any material change arise. Such changes will be agreed between both parties in writing with a variation.

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Appointment period ends
8 Apr 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

7 Aug 2025 → 1 Aug 2026 · 10 dates
  1. Planning notice published
    7 Aug 2025, 09:44 BST
  2. Market engagement
    21 Aug 2025, 23:59 BST

    To access the Preliminary Market Engagement documentation please visit in-tendhost.co.uk/supplyhertfordshire ↗ and follow the on-screen guidance.

    To participate in the PME, organisations must submit their completed Provider Questionnaire together with any supporting documents through our e-tendering system (In-Tend) by 12 noon on 21/08/2025 as per the PME documentation and e-tendering system. Provider Questionnaires cannot be uploaded after the closing date/time. Please make sure that you have submitted your Provider Questionnaire following the instructions within the PME documentation and In-Tend system. The Council will not be held accountable for any errors made by an organisation in submitting their Provider Questionnaire. If you are experiencing problems with Supply Hertfordshire, In-Tend (which hosts the Supply Hertfordshire e-Tendering system) offer a help section and dedicated UK Support Help Desk which can be contacted via email [email protected] or telephone +44 (0)114 407 0065 for any website /technical questions Monday to Friday 8.30am-5.00pm.

    Example additional text:

    In addition, there is an option for organisations to attend an Industry Open Day on 02/09/2025 this will take place at: Robertson House Six Hills Way Stevenage. Please note that attendance requests for the Industry Open Day provider meeting must be received by midday on 21/08/2025 by email [email protected] and the invitation link will be sent to you.

  3. Next notice expected366 days ago
    23 Oct 2025, 23:59 BST
  4. Tender notice published234 days ago
    4 Mar 2026, 15:27 GMT
  5. Admission / appointment period ends200 days ago · period end, not a bid countdown
    8 Apr 2026, 12:00 BST
  6. Award decision expected by157 days ago
    20 May 2026, 23:59 BST
  7. Assessment summaries sent145 days ago
    2 Jun 2026, 00:00 BST
  8. Latest notice published142 days ago
    4 Jun 2026, 14:14 BST
  9. Standstill ends130 days ago
    16 Jun 2026, 23:59 BST
  10. Contract starts85 days ago
    1 Aug 2026, 00:00 BST

Notice history

9 events · 3 releases on Find a Tender · since 7 Aug 2025
  1. Preliminary market engagement notice published
    7 Aug 2025, 09:44 BST
    UK2
  2. Tender notice published
    4 Mar 2026, 15:27 GMT
    UK4
  3. Published value published: £940,000
    4 Mar 2026, 15:27 GMT
  4. Status changed to active
    4 Mar 2026, 15:27 GMT
  5. Procurement method changed
    4 Mar 2026, 15:27 GMT
  6. Deadline published: 8 Apr 2026, 12:00 BST
    4 Mar 2026, 15:27 GMT
  7. Contract award notice published
    4 Jun 2026, 14:14 BST
    UK6
  8. Status changed to complete
    4 Jun 2026, 14:14 BST
  9. Contract signature expected
    30 Jun 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awarded toValueDateStatus
Lot 2 · Support for Individuals Residing in Hertfordshire Who are Blind or Have Sight Loss1 award
Herts Vision LossSMELot Two-Support for Individuals Residing in Hertfordshire Who are Blind or Have Sight Loss1 Aug 2026 – 31 Jul 2029 · up to 31 Jul 2030Extensions: may be extended for one more year after core period£400,0002 Jun 2026standstill to 16 Jun 2026Standstill
Across several lots1 award
supplier not published—4 Jun 2026Awarded

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
2 · Support for Individuals Residing in Hertfordshire Who are Blind or Have Sight Loss3final-stage tenders30—

Contracting authority & participating public bodies

Hertfordshire County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PWJT-5264-WYMY Robertson House, Six Hills Way, Stevenage, East of England, SG1 2FQContact name, email

Framework contractors & participating bidders

1 commercial party on the notice
  • Herts Vision LossFramework contractorGB-PPON: PWGJ-2287-TZYM 2 Brownfields, Welwyn Garden City, East of England, AL7 1ANContact email, phone

Official documents & specifications (5)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsPlease either register or log in to the above web address, and then 'express interest' and 'opt in' in order to view the full set of documentation relating to this tender opportunity

Notices published for this procedure