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Official procurement procedure

HCC 09/22 - The Provision of an Out of Hours Call Handling Service

Administrative social services
Call centre
Local telephone services
+5 more
East of England (UKH23)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Hertfordshire County Council : "HCC 09/22 - The Provision of an Out of Hours Call Handling Service". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityHertfordshire County Council Scope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Hertfordshire County Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Hertfordshire County Council . These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
13.7Bids / Report
8.5% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 164 active published awards; 164 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityHertfordshire County Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published6 Jan 2023, 16:56 GMT
Last source update6 Jan 2023, 16:56 GMT
Recurring procurementNot published
ClassificationAdministrative social services, Call centre, Local telephone services, Public-telephone services, Switchboards, Telecommunications services, Telephone switchboard services, Telephone switchboards
Delivery area
East of England (UKH23)
OCIDocds-h6vhtk-036b06
What is being bought
This is an award notice for The Provision of an Out of Hours Call Handling Service, and therefore the opportunity is closed.
What changed
From the official release history
  1. tender value changed
    6 Jan 2023, 16:56 GMT
  2. Status changed to complete
    6 Jan 2023, 16:56 GMT
  3. Official notice release published
    6 Jan 2023, 16:56 GMT
  4. Submission deadline changed to published date
    6 Jan 2023, 16:56 GMT
  5. Published value updated to £475,000
    23 Sept 2022, 14:35 BST
  6. Status changed to active
    23 Sept 2022, 14:35 BST
  7. Official notice release published
    23 Sept 2022, 14:35 BST
  8. Submission deadline changed to 28 Oct 2022, 12:00 BST
    23 Sept 2022, 14:35 BST
  9. Buyer information updated
    23 Sept 2022, 14:35 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    Please see section V (award of contract) for further details. Hertfordshire County Council (the ‘Council’) has established a contract for the provision of an Out of Hours Call Handling Service. Please note that the value entered in V.2.4 is the amount available for the full contractOrganisations should be aware that due to the nature of the Services provided, the Contract shall be executed as a deed.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    6 Jan 2023, 16:56 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 12 Dec 2022, 00:00 GMT · £475,000
Commercial outcome and competition
Awards
West Midlands Ambulance Service University NHS Foundation Trust
Not published · Not published · active
Contracts
The provision of an Out of Hours Call Handling Service.
£475,000 · signed 12 Dec 2022, 00:00 GMT · active
Bid statistics
bids: 3 (lot 1)
electronicBids: 3 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 0 (lot 1)
smeBids: 0 (lot 1)
Buyer and organisations in this procedure

Hertfordshire County Council

Contracting authority GB-FTS-528
View buyer profile

  • Hertfordshire County Council
    buyer

    Pegs Lane, HERTFORD, UKH23, SG13 8DE
    Nicole.McCaffrey1@hertfordshire.gov.uk
    +44 01992588106

  • High Court,
    mediationBody
    reviewBody

    Royal Courts of Justice, The Strand, London, WC2A 2LL
    +44 20794760000

  • West Midlands Ambulance Service University NHS Foundation Trust
    supplier

    Dudley, UKG36
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published