Hard Facilities Management Service

The Council is seeking a collaborative, partnership approach to delivering these services.

The Service Provider is expected to recognise and actively deliver on the below key requirements:

• Delivery of a High Quality and Tailored Hard FM Services solution for The Council's portfolio of properties. The nature of the estate demands a flexibility in accommodating the increase and decrease of property on an ongoing basis without detriment to the Services.
• Working in collaboration with The Council to ensure a Statutorily Compliant and Safe Environment is clearly demonstrable across the portfolio of properties.
• To deploy techniques, equipment, innovation and contract management that result in a consistent outcome that meets the required standards.
• To deliver a solution that through a genuine best value approach derives an economical and efficient service arrangement for The Council.
• All Services shall be performed in a manner that minimises disruption to the working environment, the internal maintenance teams, the staff, visitors and members of the public, whilst ensuring optimal productivity and utilisation of resources.
• To proactively recognise and promote the Social Responsibilities as defined within The Council's Fair City Policy, alongside the Service Providers own policy.
• To integrate seamlessly with The Council's Strategic Delivery of Services, adopting the Concerto Computer Aided Facilities Management (CAFM) System as the single Data Centre for all information produced as a result of the Services Delivered.