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Published 17 Jun 2025, 16:34 BST

Official UK procurement notice

Hand Hygiene Associated Products and Services

Official notice

Authority: SUPPLY CHAIN COORDINATION LIMITED (Public body)

Open framework scheme7 lotsGoodsOpen procedureAbove thresholdSME suitableVCSE suitable
Sectors: Medical Devices & Pharma (33)Industrial machinery (42)Education & Training (80) Delivery: UK
Framework ceiling (notional)£150,100,000total for 7 lots · framework ceiling, not attributable revenue · 1 value update
Submissions closed 28 Jul 2026
Lots 7see the lot list below
Framework period 3 yrsends 4 Apr 2030 · extension options published · starts 5 Apr 2027

What is being bought7 lots · detail below

Published requirement description

The Framework Agreement is for the supply of hand hygiene products used for the cleansing, disinfection and care of both patient’s and clinician’s hands throughout the NHS including but not limited to Acute (Theatres, Wards, Depts, etc), Community, Ambulance and Mental Health Trusts. Products include, but are not limited to:

Hand Wash / Soap

Alcohol and Non‑Alcohol Based Hand Disinfectants

Moisturisers

Repair, Rehydration and Protection Hand Creams and Emollients

Antiseptic Hand Wipes

Universal Dispenser

The universal offering will include the provision of a universal dispenser together with appropriately sized refill products that are compatible with the dispenser.

Products will be supplied in a range of formats, including dispenser refills, free‑standing units and personal‑use items. Supply routes include stocked and e‑direct.

The Framework Agreement will be established between NHS Supply Chain and one or more appointed suppliers. The Framework will be available for use by NHS trusts, other NHS bodies, and other eligible public sector and healthcare organisations in the United Kingdom.

The Framework is being established as an Open Framework in accordance with section 49 of the Procurement Act 2023. The Open Framework scheme will operate for a maximum period of eight (8) years.

The initial Framework is expected to be awarded for a period of three (3) years, with an estimated value of approximately £36,000,000 excluding VAT.

The Authority may re‑open the Open Framework and award one or more successive Frameworks on substantially the same terms during the Open Framework period, in accordance with the Procurement Act 2023 and the tender documentation.

The aggregate estimated total value of contracts awarded across the full eight‑year Open Framework period is approximately £150,100,000 excluding VAT.

The final Framework awarded under the Open Framework scheme will expire at the end of the eight‑year period. No guarantee of volume or value is given.

  • The authority expects to re-tender this requirement around 1 Mar 2030, 23:59 GMT.

CPV: Antiseptics and disinfectants · Dispensers · Disposable personal wipes · Education and training services · Hand cleaner · Hand or body lotions · Hand sanitizer · Health training services · Medical equipments · Personal care products · Skin-care products · Soap · +1 more

How this framework works

From the published notice
Type
Open framework · open framework scheme (admission reopens)
Call-offs
call-offs may be awarded directly or by further competition
Framework period
3 yrs from 5 Apr 2027
Scheme runs until
4 Apr 2035
Buyer regions
UK
Who may buy through it

Supply Chain Coordination Limited (SCCL) and Participating Authorities, including NHS Trusts, other NHS bodies, and other public sector contracting authorities, as set out in the framework documentation.

Published description of the framework

See tender documentation within Project_1571

Lots and requirements (7)Procurement structure

7 lots · all with a published value

Every one of these 2 lots carries the same published figure, £6,480,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Closed Dispenser System – 3‑Step Process 3 yrsSMEVCSEPublished value£12,600,000

Closed hand hygiene dispenser systems supporting a three‑step hand hygiene process, including compatible wall‑mounted or fixed dispensing units and associated components. Products are intended for use in healthcare and clinical environments to support infection prevention and control requirements.

Contract period: 5 Apr 2027 – 4 Apr 2030 (3 yrs)Value: £12,600,000 exc. VAT · £15,120,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: The Authority wishes to reserve the right to modify the Framework Agreement in accordance with Section 74 and Schedule 8, Para 1 of the Act (possibility of the modification is unambiguously provided for in the contract) to permit Range Extensions. Please refer to the Invitation to Tender and clause 21.2 of Schedule 2 of the Framework Agreement for further details.
33741100 Hand cleaner33741200 Hand or body lotions33741300 Hand sanitizer
Lot #2NHS Universal Dispensers & Accessories 3 yrsceiling above

Universal hand hygiene dispenser units and accessories compatible with NHS standard refill formats. This Lot includes dispensers and ancillary components designed for use across healthcare environments to support standardised hand hygiene delivery.

Contract period: 5 Apr 2027 – 4 Apr 2030 (3 yrs)
Delivery: UK
Extensions: The Authority wishes to reserve the right to modify the Framework Agreement in accordance with Section 74 and Schedule 8, Para 1 of the Act (possibility of the modification is unambiguously provided for in the contract) to permit Range Extensions. Please refer to the Invitation to Tender and clause 21.2 of Schedule 2 of the Framework Agreement for further details.
42968000 Dispensers
Lot #3NHS Universal Dispenser Refills (Core Range) 3 yrsceiling above

Core range hand hygiene refills compatible with NHS universal dispensers, including but not limited to: hand wash, alcohol and non-alcohol based hand disdinfectants and moisturising products. Products are intended for routine clinical and healthcare use to support infection prevention and control.

Contract period: 5 Apr 2027 – 4 Apr 2030 (3 yrs)
Delivery: UK
Extensions: The Authority wishes to reserve the right to modify the Framework Agreement in accordance with Section 74 and Schedule 8, Para 1 of the Act (possibility of the modification is unambiguously provided for in the contract) to permit Range Extensions. Please refer to the Invitation to Tender and clause 21.2 of Schedule 2 of the Framework Agreement for further details.
33631600 Antiseptics and disinfectants33700000 Personal care products33741100 Hand cleaner33741200 Hand or body lotions33741300 Hand sanitizer
Lot #4Free Standing & Personal Use Products 3 yrsPublished value£4,680,000

Free‑standing hand hygiene units and personal or portable hand hygiene products suitable for use across healthcare settings. This Lot supports flexible placement and individual use where wall‑mounted dispensing is not appropriate. Products include but not limited to: hand wash, alcohol and non-alcohol santisers, moisturising products, emollients and associated accessories.

Contract period: 5 Apr 2027 – 4 Apr 2030 (3 yrs)Value: £4,680,000 exc. VAT · £5,616,000 inc. VAT
Delivery: UK
Extensions: The Authority wishes to reserve the right to modify the Framework Agreement in accordance with Section 74 and Schedule 8, Para 1 of the Act (possibility of the modification is unambiguously provided for in the contract) to permit Range Extensions. Please refer to the Invitation to Tender and clause 21.2 of Schedule 2 of the Framework Agreement for further details.
33700000 Personal care products33711500 Skin-care products33711900 Soap33741100 Hand cleaner33741200 Hand or body lotions33741300 Hand sanitizer
Lot #5Antiseptic Hand Wipes 3 yrsPublished value£2,880,000

Antiseptic hand wipes intended for clinical and healthcare use, including products designed to support hand hygiene where access to handwashing or alcohol‑based hand rubs is limited or impractical.

Contract period: 5 Apr 2027 – 4 Apr 2030 (3 yrs)Value: £2,880,000 exc. VAT · £3,456,000 inc. VAT
Delivery: UK
Extensions: The Authority wishes to reserve the right to modify the Framework Agreement in accordance with Section 74 and Schedule 8, Para 1 of the Act (possibility of the modification is unambiguously provided for in the contract) to permit Range Extensions. Please refer to the Invitation to Tender and clause 21.2 of Schedule 2 of the Framework Agreement for further details.
33141118 Wipes33631600 Antiseptics and disinfectants33711430 Disposable personal wipes
Lot #6Training & Compliance Products 3 yrsPublished value£1,080,000

Hand hygiene training, education and compliance products. This lot is for the provision of training and audit equipment intended to provide additional support to promote, improve and monitor NHS hand hygiene compliance.

Contract period: 5 Apr 2027 – 4 Apr 2030 (3 yrs)Value: £1,080,000 exc. VAT · £1,296,000 inc. VAT
Delivery: UK
Extensions: The Authority wishes to reserve the right to modify the Framework Agreement in accordance with Section 74 and Schedule 8, Para 1 of the Act (possibility of the modification is unambiguously provided for in the contract) to permit Range Extensions. Please refer to the Invitation to Tender and clause 21.2 of Schedule 2 of the Framework Agreement for further details.
33100000 Medical equipments80000000 Education and training services80561000 Health training services
Lot #7Hand Shield (or equivalent) 3 yrsPublished value£1,800,000

Hand shield products and associated accessories intended to support hand protection and infection prevention in healthcare settings. This lot is for the provision of an antimicrobial hand shield with contact kill and residual activity that provides:

Antimicrobial broad-spectrum protection

Non leaching technology

Residual coating that remains effective for a minimum of 8 hours

Invisible coating

Contact kill mechanism

Contract period: 5 Apr 2027 – 4 Apr 2030 (3 yrs)Value: £1,800,000 exc. VAT · £2,160,000 inc. VAT
Delivery: UK
Extensions: The Authority wishes to reserve the right to modify the Framework Agreement in accordance with Section 74 and Schedule 8, Para 1 of the Act (possibility of the modification is unambiguously provided for in the contract) to permit Range Extensions. Please refer to the Invitation to Tender and clause 21.2 of Schedule 2 of the Framework Agreement for further details.
33631600 Antiseptics and disinfectants33711500 Skin-care products33741300 Hand sanitizer

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
What this means for your bid
  • “Hand Hygiene Associated Products and Services” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Goods
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Open framework scheme
Who may use this agreement
Supply Chain Coordination Limited (SCCL) and Participating Authorities, including NHS Trusts, other NHS bodies, and other public sector contracting authorities, as set out in the framework documentation. · open scheme: new suppliers can join during the term
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 1 Mar 2030
First published
17 Jun 2025, 16:34 BST
Last source update
11 Jun 2026, 12:47 BST
Award evaluation window
Submission end – 17 Feb 2027
Authority reference
Project_1571
FTS notice number
2026/S 000-055179
Latest notice
Tender notice (UK4)
Classification (CPV)
Antiseptics and disinfectantsDispensersDisposable personal wipesEducation and training servicesHand cleanerHand or body lotionsHand sanitizerHealth training servicesMedical equipmentsPersonal care products
+3 moreSkin-care productsSoap
Delivery area
UK
Official registry OCID
ocds-h6vhtk-054e93 Find a Tender

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Appointment period ends
28 Jul 2026, 15:00 BST
Clarification deadline
21 Jul 2026, 15:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

nhssupplychain.app.jaggaer.com ↗

Timeline

17 Jun 2025 → 5 Apr 2027 · 8 dates
  1. Planning notice published
    17 Jun 2025, 16:34 BST
  2. Market engagement241 days ago
    27 Feb 2026, 23:59 GMT

    Prior to commencing a formal procurement process and to help build our strategy/requirements We are seeking to engage with interested suppliers who can supply the Goods detailed in the procurement description.

    Interested suppliers can express interest in the opportunity using the following link:

    PORTAL ACCESS

    -Login with URL nhssupplychain.app.jaggaer.com// ↗

    -Click on "SQs Open to All Suppliers" and search for the title of the procurement: SQ_599 - Hand Hygiene PME

    EXPRESSION OF INTEREST

    • Click on the 'Response Form' tab.

    -Answer the question in the Qualification Envelope at 1.1.1

    -Click 'submit response.

    On receipt of an expression of interest, the Authority will issue the Supplier with a request for

    information (RFI) via a questionnaire format. IMPORTANT NOTE: The RFI document and any further communication in regards of this PME activity only, will be issued via email from email

    address "[email protected]". Please ensure you monitor your emails for

    correspondence from this email address.

    The RFI questionnaire is designed to gather information from interested suppliers regarding their offerings and capabilities in Hand Hygiene. This will support the Authority in shaping its procurement approach.

    The RFI request is about the interested supplier(s): (1) Product & Market information, (2) Patient Safety, (3) Services & Support, (4) Innovation, (5) Resilience, (6) Sustainability.

    All responses to the RFI questionnaire must be completed and returned to the following email address ([email protected]) within 28 days of receiving the questionnaire.

    *Suppliers can, at any point during the engagement period request additional individual meetings with the Authority to discuss the Hand Hygiene procurement by way of email to [email protected]

    All meeting requests must be made and concluded before 16:00 GMT on 30th January 2026.

    In Addition to the RFI questionnaire other pre-engagement activities are intended:

    *A supplier webinar to be held in August 2025 to all suppliers who have EOI & completed the RFI questionnaire. Invites will be sent out closer to the time via a link. This webinar will be to discuss the: (1) overview of the products in scope for the procurement activity, (2) Sustainability Five asks, carbon reduction plan (CRP), Social Value, Evergreen & MSAT assessments, expectations of the horizon scanning.

    *Following on from the supplier webinar, during September 1-2-1 supplier meetings will be arranged to all suppliers who have expressed an interest to discuss more structured, specific details on the Hand Hygiene procurement. The topics will include: (1) Products & specifications, (2) Training & educational offering, (3) Resilience plans, (4) Sustainability 5 asks, (5) AOB relevant to the procurement.

    • Ongoing engagement meetings with suppliers will continue to gather Feedback on the Specification and or Product List for completion up until the deadline date of 27th February 2026.

    There is no guarantee that a formal procurement process will be launched because of this early market engagement exercise, nor that any contract(s) will be placed. No remuneration or compensation etc will be paid to organisations who take part in this early market engagement exercise. Suppliers should take part in this process only on the basis that they fully understand and accept this position.

  3. Next notice expected146 days ago
    2 Jun 2026, 23:59 BST
  4. Tender notice published138 days ago
    11 Jun 2026, 12:47 BST
  5. Clarification questions by98 days ago
    21 Jul 2026, 15:00 BST
  6. Admission / appointment period ends91 days ago · period end, not a bid countdown
    28 Jul 2026, 15:00 BST
  7. Today
    27 Oct 2026
  8. Award decision expected byin 113 days
    17 Feb 2027, 23:59 GMT
  9. Contract startsin 159 days
    5 Apr 2027, 00:00 BST

Notice history

6 events · 2 releases on Find a Tender · since 17 Jun 2025
  1. Preliminary market engagement notice published
    17 Jun 2025, 16:34 BST
    UK2
  2. Tender notice published
    11 Jun 2026, 12:47 BST
    UK4
  3. Published value updated to £150,100,000
    11 Jun 2026, 12:47 BST
    was £73,000,000
  4. Status changed to active
    11 Jun 2026, 12:47 BST
  5. Procurement method changed
    11 Jun 2026, 12:47 BST
  6. Deadline published: 28 Jul 2026, 15:00 BST
    11 Jun 2026, 12:47 BST

Contracting authority & participating public bodies

SUPPLY CHAIN COORDINATION LIMITED

Contracting authorityPublic authority - sub-central government GB-PPON: PLLH-1887-BMRL Wellington House, 133-155 Waterloo Road, London, London, SE1 8UGContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure