Official UK procurement notice
HAC6035: Stop Smoking London Integrated Digital Smoking Cessation Service Pilot
Authority: Tower Hamlets
What is being bought
Published requirement descriptionThe aim of the pilot is to provide a digital offer to Service Users, providing benefits across three key features:
- Digital platform containing information and support materials and enabling access to (National Centre for Smoking Cessation Training) NSCST trained Stop Smoking Advisors.
- Access to behavioural support from NCSCT trained advisors 24 hours a day, seven days a week.
- Service user choice of stop smoking aid; Nicotine Replacement Therapy (NRT) or starter vape, delivered direct to the service user to support their quit attempt.
This service is complementary to traditional services e.g. the Local Stop Smoking Services and the Stop Smoking London offer, increasing overall capacity within the system. The intention is to increase the number of successful quit attempts and capture this within the NHS Digital data set.
CPV: Health and social work services
The lotProcurement structure
single lot · no lot value publishedLot #1London Borough of Tower Hamlets is looking to procure the Most Suitable Provider to…Awarded
London Borough of Tower Hamlets is looking to procure the Most Suitable Provider to deliver a Stop Smoking London Integrated Digital Smoking Cessation Service Pilot.
This is a notice of intention to award a contract under the most suitable provider process
The estimated value of the total 2 year term is £695,000. Year one funding is guaranteed at £195,000 with the second year estimated at £500,000.
The successful provider will enter into contract with Tower Hamlets utilising their standard T&Cs included in the Tender pack, the contract will be for an initial term of 12 months with optional an extension of a maximum further 12 months.
This is a new service with a new provider
Tower Hamlets are following the Most Suitable Provider procurement procedure in accordance with the The Health Care Services (Provider Selection Regime) Regulations 2023.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 3 Sept 2024, 12:58 BST
- Last source update
- 14 Feb 2025, 11:26 GMT
- Authority reference
DN741337- FTS notice number
2025/S 000-005098- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0497afFind a Tender
- Why no open competition
- The procurement falls outside the scope of application of the directive
- Published justification
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 13/02/2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.’
Written representations should be provided to [email protected]
Publisher note: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 13/02/25. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. Written representations should be provided to [email protected] Decision makers as follows: - Tracy Parr - Somen Banarjee - Sevil Rush There were no conflicts of interest in the decision making process Key criteria as follows: - Must be a UK based provider to ensure appropriate Smoking Cessation programme and advisor standard and the digital functionality must meet the required DTAC criteria - Be able to implement the service at pace to meet the in-year delivery requirements of the pilot. This is a requirement due to the nature of the pilot service that is being procured and that the agreed funding from each of the 33 London Boroughs is for in year spend. - Must provide real-time support with trained accredited advisors and not be AI/Chat bot delivery. This is a key requirement a commissioned report on London smokers insights into potential digital smoking cessation services showed that the AI/Chatbot functionality was the lowest ranked feature from the respondents, with 3/4 of respondents not ranking the feature at all. - Must offer 24 hour support and access to advisors from start of delivery. This is required as many smokers in priority target groups, and those suffering from the highest inequalities, are often unable to access existing local services due to shift patterns or other family commitments. This level of support will also allow service users the opportunity of direct support at times of risk of relapse or when struggling with certain triggers. - Be able to deliver smokers choice of NRT / vape direct to the smokers home. This is important to simplify the process for receiving their smoking cessation aid in a timely manner for facilitating the service users quit attempt. It avoids the need for additional steps in the journey and enables service users with limited mobility the flexibility of ease of access. These criteria were evaluated for each of the possible providers on a pass fail basis, with the exception of implementation of the service which was scored based on each Bidder's proposal
How it was run
Official notice- Submission deadline
- —
- Participation fee
- document
Timeline
17 Sept 2024 → 14 Feb 2025 · 2 dates- Next notice expected17 Sept 2024, 00:00 BST
- Notice published14 Feb 2025, 11:26 GMT
Notice history
2 events · 3 releases on Find a Tender · since 3 Feb 2025- Status changed to complete3 Feb 2025, 10:54 GMT
- Procurement method changed3 Feb 2025, 10:54 GMT
Published amendments (2 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | TextDescription of the procurement · II.2.4 | London Borough of Tower Hamlets is looking to procure the Most Suitable Provider to deliver a Stop Smoking London Integrated Digital Smoking Cessation Service Pilot. This is a notice of intention to award a contract under the most suitable provider process The estimated value of the total 2 year term is £695,000. Year one funding is guaranteed at £195,000 with the second year estimated at £500,000… | London Borough of Tower Hamlets has procured the Most Suitable Provider to deliver a Stop Smoking London Integrated Digital Smoking Cessation Service Pilot. This is a Provider Selection Regime (PSR) confirmation of a Contract Award Notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Pu… | |
| — | TextDescription of the procurement · II.2.4 | London Borough of Tower Hamlets is looking to procure the Most Suitable Provider to deliver a Stop Smoking London Integrated Digital Smoking Cessation Service Pilot. This is a notice of intention to award a contract under the most suitable provider process The estimated value of the total 2 year term is £695,000. Year one funding is guaranteed at £195,000 with the second year estimated at £500,000… | London Borough of Tower Hamlets has procured the Most Suitable Provider to deliver a Stop Smoking London Integrated Digital Smoking Cessation Service Pilot. This is a Provider Selection Regime (PSR) confirmation of a Contract Award Notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Pu… |
2 amendments published without a description.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| 23 Limited (trading as SmokeFree)SME | £695,000 † | — | Awarded |
Contracts
Contract 003434-2025-1 · 23 Limited (trading as SmokeFree)SME
- Signed
- 14 Oct 2024
- Value
- £695,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- High Court of England and WalesReview body
Bidders & participating suppliers
1 commercial party on the notice- 23 Limited (trading as Smoke Free)Awarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.