Official UK procurement notice
HAC5997: Children & Young People’s Health & Wellbeing Service
Authority: Tower Hamlets
What is being bought3 lots · detail below
Published requirement descriptionLondon Borough of Tower Hamlets (Tower Hamlets) is looking to procure a suitable provider to deliver Children & Young People’s Health & Wellbeing Service. The contract will be for an initial term of 3 years with optional extensions of a maximum further 4 years. The extensions will consist of 2 years each.
The estimated value of the total 7 year term is £16,800,000.
CPV: Health and social work services · Health services
Lots and requirements (3)Procurement structure
3 lots · all with a published value (£33,600,000 together)Lot #1Enhanced Public Health Nursing ServiceAwardedPublished value£14,000,000
Tower Hamlets are seeking expressions of interest from suitably skilled and experienced suppliers to deliver the services required by this contract:
- Primary-school aged children (5-11 years), whether in full time education at a mainstream school or educated other than at school. 4-year-olds attending schools in Reception year will also be eligible for this element
- 11-19 year olds and in full time education at a mainstream school, educated other than at school or not in Education, Employment, or Training (NEET), and up to 25 years for young people with SEND or care experience.
5-11 years: The service offer will be similar to the existing school health service, whereby school nurses lead a skill-mix workforce to deliver the Healthy Child Programme. Activities include school-entry health assessments, hearing and vision screening, height- and weight-assessments in Reception and Year 6, support for schools in managing medical conditions and training.
11-19 years: This service offer merges the current school nursing provision for secondary schools with the current ‘Safe East’ provision. The service will be community-based (for example in youth services) with in-reach into secondary schools, providing different ways for young people to access health support: in schools, community settings, and through text messaging and online provision.
This service element will support schools to develop support plans for children with health conditions, health needs assessments for new starters and training; plus health promotion workshops, brief interventions, C-card condom scheme, You’re Welcome accreditation for young people-friendly settings, Tier 2 and some Tier 3 sexual health services, Tier 2 and 3 substance misuse treatment and smoking cessation support. Dedicated support for children in the youth justice service will also continue
The successful provider will enter into contract with Tower Hamlets utilising their standard T&Cs (included in tender pack) for an initial term of 3 years, with a maximum optional extension of 4 years.
Tower Hamlets are following the Open procurement procedure in accordance with the Public Contracts Regulations 2015.
Full information can be found in the attached tender documentation
Lot #2Enabling Community Health OutcomesAwardedPublished value£2,800,000
Tower Hamlets are seeking expressions of interest from suitably skilled and experienced suppliers to deliver the services required by this contract
This is an innovative element to the contract that has developed from reflections about the determinants of inequalities in deaths, ill-health including trust in institutions that have underpinned health inequalities for many decades, but which were tragically highlighted in the Covid-19 pandemic. It also seeks to enable the type of agile responses that brought partners together in the pandemic to respond quickly and effectively to future health and wellbeing issues.
The enablers of improved outcomes and reduced inequalities include a dedicated focus on system leadership, co-production, evaluation and culturally appropriate communication resulting in an innovative child-centred service that meets local need. This element will also support the service to deliver community benefits which will include work-experience, mentoring and apprenticeships (with a focus on children in care, young people with care experience and older children outside mainstream education)
Engagement work to date has highlighted that these activities are wished for but may be seen as an additional burden on top of day-to-day delivery of services. This element aims to invest in capacity to maximise community benefit and social value and will drive service development in the other elements of the service, to ensure that the whole service continues to evolve in response to community needs. By delineating it as a discrete service element with committed investment, the delivery of providers’ social value pledges at tender stage can be more rigorously assured through contract management processes
The successful provider will enter into contract with Tower Hamlets utilising their standard T&Cs (included in tender pack) for an initial term of 3 years, with a maximum optional extension of 4 years.
Tower Hamlets are following the Open procurement procedure in accordance with the Public Contracts Register 2015.
Full information can be found in the attached tender documentation.
Lot #3Joint Service ProvisionCancelledPublished value£16,800,000
Tower Hamlets are seeking expressions of interest from suitably skilled and experienced suppliers to deliver the services required by this contract
Feedback from the market engagement has been mixed in relation to delivery of the services under Lot 1 and Lot 2 by the same provider. Therefore, a third Lot (for the provision of both service areas by one provider) has been added to the procurement structure. The services for this are detailed in Lots 1 & 2.
It is anticipated that there may be overheads cost savings should both services be provided by a single provider, however, the Council need confidence that a single specialist provider is capable of delivery quality across both elements.
The successful provider will enter into contract with Tower Hamlets utilising their standard T&Cs (included in tender pack) for an initial term of 3 years, with a maximum optional extension of 4 years.
Tower Hamlets are following the Open procurement procedure in accordance with the Public Contracts Register 2015.
Full information can be found in the attached tender documentation.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Suitability
The Lot 1 Provider is required to:
- have a workforce of fully trained and qualified professionals in a number of roles that support the development of staff, strategic direction, quality assurance, and administrative and IT support in the service.
- demonstrate effective workforce planning, professional registration and supervision and continued professional development.
- ensure sufficient cover when there are annual leave commitments, vacancies, sickness, or other absence, including the use of agency staff when required.
- ensure a skill mix school health team is led by SCHPN and includes nurses registered with Nursing and Midwifery Council (NMC) on part 1 or 2, additional specialist public health qualifications, and staff registered on part 3 of the NMC register.
- develop lead roles for pathways that promote and increase integration between other services and take on a higher level of intervention such as one-to-one clinical sessions.
- have other non-specialist roles to deliver education and training programmes, outreach work and mobilisation and engagement of young people with the service.
- share resources and skill mix across the need areas identified whilst recognising that particular specialisms do exist.
- ensure the workforce provides a single point of holistic care for young people and be involved in regular networking to secure excellent partnership across agencies. Management structures shall reflect on Multi-Disciplinary Teams rather than particular professio…
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 8 Aug 2024, 21:02 BST
- Last source update
- 28 Jul 2025, 12:47 BST
- Award evaluation window
- 30 Sept 2024 – …
- Authority reference
HAC5997- FTS notice number
2025/S 000-043437- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04892eFind a Tender
- Performance terms
As detailed in accompanying tender documents
- Review procedure
The Contracting Authority will observe a 10-day stand still period following the aware of the contract and conduct itself in respect of any appeals in accordance with the Public Contracts Regulations 2015 (as amended)
Publisher note: Tower Hamlets reserve the right not to award any contract pursuant to this procurement exercise and/or to abandon this procurement exercise at any time and/or to award a contract for part of the services at it's sole discretion. The Authority shall have no liability whatsoever to any applicant or tenderer as a result of its exercise of that discretion. For the avoidance of doubt, all costs incurred by any applicant and/or tenderer before signature of any contract with the Authority shall be incurred entirely at that applicant's/tenderer's risk. The Authority anticipates that the Transfer of Undertakings (Protection of Employment) Regulations 2006 does apply to this Contract
How it was run
Official notice- Submission deadline
- 30 Sept 2024, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 90 days from the deadline
- Bids opened
- 30 Sept 2024, 12:00 BST
Timeline
30 Sept 2024 → 28 Jul 2025 · 3 dates- Submission deadline30 Sept 2024, 12:00 BST
- Bids opened30 Sept 2024, 12:00 BST
- Notice published28 Jul 2025, 12:47 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete28 Jul 2025, 12:47 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Enhanced Public Health Nursing Service1 award | |||
| Compass | £14,000,000 † | — | Awarded |
| Lot 2 · Enabling Community Health Outcomes1 award | |||
| Barnardo Services Limited | £2,800,000 † | — | Awarded |
1 further award records carry no date or value.
Contracts
Contract 043437-2025-HAC5997-2 · Barnardo Services Limited
- Signed
- 17 Jul 2025
- Value
- £2,800,000
- Status
- active
Contract 043437-2025-HAC5997-1 · Compass
- Signed
- 15 Jan 2025
- Value
- £14,000,000
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Enhanced Public Health Nursing Service | 6bids | — | — | — |
| 2 · Enabling Community Health Outcomes | 6bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Cabinet OfficeReview contact point
- High Court of England and WalesMediation bodyReview body
- Royal Courts of JusticeReview body
Bidders & participating suppliers
2 commercial parties on the notice- Barnardo Services LimitedAwarded supplier
- CompassAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria