HAC5952 - Adult Mental Health Recovery and Wellbeing Service

The successful bidder will be expected to:

• Develop the service as a recognised source of up-to-date information about wider borough wellbeing and recovery resources for service users, carers, clinical professionals and other colleagues.
• Deliver a phone line and face-to-face offer to all Tower Hamlets residents who have concerns or queries related to their wellbeing, signposting residents to the most appropriate support.
• Deliver a tiered model of support from brief, medium to enhanced level working to identified wellbeing and recovery goals based on a person’s aspirations and needs.
• Deliver co-produced programme of activities and groups, that includes a specific Art and non-verbal component.
• Have provision for a Peer Support Co-ordination Function.
• Have provision of drop-in session/s with an overarching aim to increase support networks and community connections.
• Develop pathways and partnerships across the four localities that support a holistic, integrated, coordinated, neighbourhood approach to supporting people with lived experience of mental health in the community.
• Provide Specialist welfare benefit and housing advice.
• Have dedicated provision for a joint working arrangement that links directly with the supported accommodation pathway to ensure engagement and one to one support with information, advice, navigation, access to groups and activities.
• Achieve target life satisfaction rates.
• Actively promote mental health awareness and reduce stigma.