Official UK procurement notice
HAC5910: Tower Hamlets Asian Women’s Refuge
Authority: Tower Hamlets
What is being bought
Published requirement descriptionTender for provision of supported emergency accommodation which offers Asian women with their children an immediate safe route out of homes where they have experienced domestic abuse. Provision of the support staff to fulfil this requirement.
Contract is for an initial period of three years, with the option to extend for a further two 12-month periods, at circa £153,000 per year. The estimated value for the five year term is £765,000
CPV: Health and social work services
The lotProcurement structure
single lot · value publishedLot #1Tower Hamlets has a proud history of supporting people who are socially excluded…AwardedPublished value£765,000
Tower Hamlets has a proud history of supporting people who are socially excluded through the delivery of personalised, early intervention housing support services.
Tackling violence against women and girls (VAWG) is a key priority for the Council and has developed the Tower Hamlets Violence Against Women and Girls Strategy 2019-24. This strategy sets out our priorities and commitments for tackling all forms of gendered violence. The provision of supported emergency accommodation which offers Asian women with their children an immediate safe route out of homes where they have experienced domestic abuse is key to meeting this commitment.
Further to this the new Domestic Abuse Act 2021 places a duty on local authorities in England to provide support to victims of domestic abuse and their children in refuges or other safe accommodation.
Tower Hamlets Council delivers our refuge provision within a pan-London strategic response to domestic violence working closely with the Greater London Authority (GLA) and specifically the Mayors Office for Policing & Crime (MOPAC). London’s draft strategy for consultation was published on 5th November 2021, informed by a London needs assessment. The final Domestic Abuse Safe Accommodation Strategy was published in December 2021
The service will deliver as a minimum:
- 5 hours per week, per person of direct support
- It should include as a minimum a first point of contact for service users during the operating hours.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Quality and social value: 70%
- price: 30%
Published award criteria (2)
- Quality and social value: 70
- Price: 30
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 21 Nov 2024, 20:11 GMT
- Last source update
- 1 Oct 2025, 11:32 BST
- Award evaluation window
- 23 Dec 2024 – …
- Authority reference
DN752449- FTS notice number
2025/S 000-061237- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04bdd6Find a Tender
- Review procedure
The Contracting Authority will observe a 10-day stand still period following the aware of the contract and conduct itself in respect of any appeals in accordance with the Public Contracts Regulations 2015 (as amended)
Publisher note: Tower Hamlets reserve the right not to award any contract pursuant to this procurement exercise and/or to abandon this procurement exercise at any time and/or to award a contract for part of the services at it's sole discretion. The Authority shall have no liability whatsoever to any applicant or tenderer as a result of its exercise of that discretion. For the avoidance of doubt, all costs incurred by any applicant and/or tenderer before signature of any contract with the Authority shall be incurred entirely at that applicant's/tenderer's risk. The Authority anticipates that the Transfer of Undertakings (Protection of Employment) Regulations 2006 does apply to this Contract
How it was run
Official notice- Submission deadline
- 3 Jan 2025, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 90 days from the deadline
- Bids opened
- 23 Dec 2024, 12:00 GMT
Timeline
23 Dec 2024 → 1 Oct 2025 · 3 dates- Bids opened23 Dec 2024, 12:00 GMT
- Submission deadline3 Jan 2025, 12:00 GMT
- Notice published392 days ago1 Oct 2025, 11:32 BST
Notice history
2 events · 4 releases on Find a Tender · since 20 Dec 2024- Deadline moved to 3 Jan 2025, 12:00 GMT20 Dec 2024, 13:17 GMT+11 days · was 23 Dec 2024, 12:00 GMT
- Status changed to complete1 Oct 2025, 11:32 BST
Published amendments (2 · 1 deadline change)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | TextII.1.1 | HAC5910 - Tower Hamlets Generic Women’s Refuge | HAC5910 - Tower Hamlets Asian Women’s Refuge | |
| — | DeadlineIV.2.2 | 23 Dec 2024 | 3 Jan 2025 | +11 d |
2 amendments published without a description.
Routine re-releases (4)
- 2024-11: 1 release · 21 Nov 2024
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Hestia Housing and Support | £743,060 † | — | Awarded |
Contracts
Contract 061237-2025-HAC5910-1 · Hestia Housing and Support
- Signed
- 29 Sept 2025
- Value
- £743,060
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3bids · 3 electronic | 2 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- High Court of England and WalesReview body
Bidders & participating suppliers
1 commercial party on the notice- Hestia Housing and SupportAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria