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Published 8 Aug 2023, 14:12 BST

Official UK procurement notice

HAC5899 Unpaid Carers Service

Official notice

Authority: Tower Hamlets·Consortium: 2 public authorities

2 lotsServicesOpen procedure
Sectors: Health & Social Care (85) Delivery: London (UKI)
Published estimate£3,310,000total for 2 lots
Submissions closed 15 Sept 2023awarded 13 Dec 2023
Awarded to Carers Centre, Care Solution Bureau CIC2 awards

What is being bought2 lots · detail below

Published requirement description

The service will deliver information, advice, practical support, and guidance to careers of Tower Hamlets residents to help them to undertake their caring role. The carers offer in Tower Hamlets will be aligned to the priorities in the National Carers' strategy, carers action plan and the local Commitment to Carers Action plan. The service will support adult carers caring for someone in Tower Hamlets, and young carers (16+ years) transitioning into adulthood.

These will be purchased through two lots:

Lot A - Unpaid Carers Service: The Unpaid Carers Service will help the Council meet its Care Act duties to ensure carers have access to information and advice, conduct assessments of carers’ needs, as well as providing additional support that is known to have a positive impact on the health and wellbeing of unpaid carers and will help them continue in their caring role

Lot B - Unpaid Carers Emergency Service : The Unpaid Carers Emergency Service will provide flexible emergency support for carers at significant risk of a cared-for/carer relationship breakdown or experiencing a crisis.

CPV: Social work and related services

Lots and requirements (2)Procurement structure

2 lots · no lot values published
Lot #1HAC5899: Unpaid Carers Service Lot AAwardedRenewal
Delivery: London
Extensions: Initial contract duration of 36 months with the option to extend for a further 2 yrs on a a one plus one basis, giving the maximum contract duration of 5 years(3+1+1), subject to satisfactory performance.Variant bids: not allowedElectronic catalogue: required
85300000 Social work and related services
Lot #2HAC5899: Unpaid Carers Service Lot BAwardedRenewal
Delivery: London
Extensions: Initial contract duration of 36 months with the option to extend for a further 2 years one plus one basis, giving the maximum contract duration of 5 years (3+1+1), subject to satisfactory performanceVariant bids: not allowedElectronic catalogue: required
85300000 Social work and related services

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes
First published
8 Aug 2023, 14:12 BST
Last source update
22 Apr 2025, 15:29 BST
Award evaluation window
8 Aug 2023 – …
Authority reference
DN683435
FTS notice number
2025/S 000-016295
Classification (CPV)
Social work and related services
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-03ede9 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
15 Sept 2023, 13:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
8 Aug 2023, 16:00 BST
Detailed submission instructions & authority contactsFrom official release

procontract.due-north.com/Advert/Index ↗

Timeline

8 Aug 2023 → 22 Apr 2025 · 3 dates
  1. Bids opened
    8 Aug 2023, 16:00 BST
  2. Submission deadline
    15 Sept 2023, 13:00 BST
  3. Notice published
    22 Apr 2025, 15:29 BST

Notice history

2 events · 2 releases on Find a Tender · since 22 Apr 2025
  1. Status changed to complete
    22 Apr 2025, 15:29 BST
  2. Buyer details updated
    22 Apr 2025, 15:29 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £3,110,0002 contracts exc. VAT
Bids received 8
Contracts signed 2latest 13 Dec 2023
Awarded toValueDateStatus
Lot 1 · HAC5899: Unpaid Carers Service Lot A1 award
Carers CentreSME£2,860,000 †—Awarded
Lot 2 · HAC5899: Unpaid Carers Service Lot B1 award
Care Solution Bureau CIC£250,000 †—Awarded

Contracts

  • HAC5899 Unpaid Carers Service Lot A · Carers CentreSME

    Signed
    13 Dec 2023
    Value
    £2,860,000
    Status
    active

  • HAC5899 Unpaid Carers Service Lot B · Care Solution Bureau CIC

    Signed
    13 Dec 2023
    Value
    £250,000
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · HAC5899: Unpaid Carers Service Lot A4bids———
2 · HAC5899: Unpaid Carers Service Lot B4bids———

Contracting authority & participating public bodies

2 public bodies on the notice

Tower Hamlets

Contracting authorityRegional or local authorityGeneral public services Mulberry Place, London, London, E14 2BGContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Royal Courts of JusticeReview body StrandContact phone
  • Tower Hamlets ProcurementMediation body London

Bidders & participating suppliers

2 commercial parties on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.