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Official procurement procedure

HAC5899 Unpaid Carers Service

Social work and related services
London (UKI)
Published value
Not published
Submission deadline Not published
Lots published2
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Tower Hamlets: "HAC5899 Unpaid Carers Service". Published status: complete. Published value: Value not published. 2 published lots. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityTower HamletsScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Tower Hamlets
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Tower Hamlets. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
5.5Bids / Report
16.7% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 42 active published awards; 42 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityTower Hamlets
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published22 Apr 2025, 15:29 BST
Last source update22 Apr 2025, 15:29 BST
Recurring procurementNot published
ClassificationSocial work and related services
Delivery area
London (UKI)
OCIDocds-h6vhtk-03ede9
What is being bought
The service will deliver information, advice, practical support, and guidance to careers of Tower Hamlets residents to help them to undertake their caring role. The carers offer in Tower Hamlets will be aligned to the priorities in the National Carers' strategy, carers action plan and the local Commitment to Carers Action plan. The service will support adult carers caring for someone in Tower Hamlets, and young carers (16+ years) transitioning into adulthood. These will be purchased through two lots: Lot A - Unpaid Carers Service: The Unpaid Carers Service will help the Council meet its Care Act duties to ensure carers have access to information and advice, conduct assessments of carers’ needs, as well as providing additional support that is known to have a positive impact on the health and wellbeing of unpaid carers and will help them continue in their caring role Lot B - Unpaid Carers Emergency Service : The Unpaid Carers Emergency Service will provide flexible emergency support for carers at significant risk of a cared-for/carer relationship breakdown or experiencing a crisis.
What changed
From the official release history
  1. tender value changed
    22 Apr 2025, 15:29 BST
  2. Status changed to complete
    22 Apr 2025, 15:29 BST
  3. Official notice release published
    22 Apr 2025, 15:29 BST
  4. Submission deadline changed to published date
    22 Apr 2025, 15:29 BST
  5. Buyer information updated
    22 Apr 2025, 15:29 BST
  6. Published value updated to £3,310,000
    8 Aug 2023, 14:12 BST
  7. Status changed to active
    8 Aug 2023, 14:12 BST
  8. Official notice release published
    8 Aug 2023, 14:12 BST
  9. Submission deadline changed to 15 Sept 2023, 13:00 BST
    8 Aug 2023, 14:12 BST
  10. Buyer information updated
    8 Aug 2023, 14:12 BST
Lots and requirements (2)
Published by the contracting authority
  • Lot 1 · #1
    HAC5899: Unpaid Carers Service Lot A
    cancelled
    Published valueNot published
    The service will deliver information, advice, practical support, and guidance to careers of Tower Hamlets residents to help them to undertake their caring role. The carers offer in Tower Hamlets will be aligned to the priorities in the National Carers' strategy, carers action plan and the local Commitment to Carers Action plan. The service will support adult carers caring for someone in Tower Hamlets, and young carers (16+ years) transitioning into adulthood. Lot A - Unpaid Carers Service: The Unpaid Carers Service will help the Council meet its Care Act duties to ensure carers have access to information and advice, conduct assessments of carers’ needs, as well as providing additional support that is known to have a positive impact on the health and wellbeing of unpaid carers and will help them continue in their caring role
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 2 · #2
    HAC5899: Unpaid Carers Service Lot B
    cancelled
    Published valueNot published
    The service will deliver information, advice, practical support, and guidance to careers of Tower Hamlets residents to help them to undertake their caring role. The carers offer in Tower Hamlets will be aligned to the priorities in the National Carers' strategy, carers action plan and the local Commitment to Carers Action plan. The service will support adult carers caring for someone in Tower Hamlets, and young carers (16+ years) transitioning into adulthood. Lot B - Unpaid Carers Emergency Service : The Unpaid Carers Emergency Service will provide flexible emergency support for carers at significant risk of a cared-for/carer relationship breakdown or experiencing a crisis.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    22 Apr 2025, 15:29 BST
  2. Award active
    Not published · Not published
  3. Award active
    Not published · Not published
  4. Contract active
    Signed 13 Dec 2023, 00:00 GMT · £2,860,000
  5. Contract active
    Signed 13 Dec 2023, 00:00 GMT · £250,000
Commercial outcome and competition
Awards
Carers Centre
Not published · Not published · active
Care Solution Bureau CIC
Not published · Not published · active
Contracts
HAC5899 Unpaid Carers Service Lot A
£2,860,000 · signed 13 Dec 2023, 00:00 GMT · active
HAC5899 Unpaid Carers Service Lot B
£250,000 · signed 13 Dec 2023, 00:00 GMT · active
Bid statistics
bids: 4 (lot 1)
bids: 4 (lot 2)
Buyer and organisations in this procedure

Tower Hamlets

Contracting authority GB-FTS-99595
View buyer profile

  • Tower Hamlets
    buyer

    New Town Hall, 160 Whitechapel Road London, London, UKI, E1 1BJ
    simon.waller@towerhamlets.gov.uk
    +44 2073644013

  • Care Solution Bureau CIC
    supplier

    76 Brokesley Street, London, UKI, E3 4QJ

  • Carers Centre
    supplier

    21 Brayford Square,, London, UKI, E1 0SG

  • Royal Courts of Justice
    reviewBody

    London, WC2A 2LL
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published