HAC5815: Extra Care Supported Housing

{
  "id": "054313-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 4,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2026-06-09T14:03:40+01:00",
  "ocid": "ocds-h6vhtk-03ef9e",
  "buyer": {
    "id": "GB-FTS-99595",
    "name": "Tower Hamlets"
  },
  "awards": [
    {
      "id": "054313-2026-1-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-182923",
          "name": "Creative Support Ltd"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "DN679299",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "There are 6 extra care schemes dispersed across the borough comprising 214 units of accommodation in total, all service users being issued and signing up to an assured shorthold tenancy. The provider is expected to deliver one care, support and housing related support service across the six schemes. The key focus of the service is to enable people who need significant levels of support to remain living in their home for as long as possible thus preventing the need for more institutional forms of care and enabling increased choice and control.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "50"
            },
            {
              "name": "Social Value",
              "type": "quality",
              "description": "10"
            },
            {
              "type": "price",
              "description": "40"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKI4"
          }
        ]
      }
    ],
    "title": "HAC5815: Extra Care Supported Housing",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "This contract is for the provision of six extra care schemes which provide 214 units of accommodation for people in need of care and support. All referrals to the service are via Adult Social Care (ASC) who undertake an assessment to establish the person needs both accommodation and care and that they can sign and maintain a tenancy. This service is therefore, aligned to the Care Act 2014 provisions and statutory requirements.\nThe six schemes are staffed 24 hours a day, seven days per week, the larger schemes having two waking night staff to ensure the seamless provision of care, the staff on site. As such, all bidders are required to be registered with the CQC as a community care provider. The staff provide a range of support inclusive of personal and domiciliary care and there is a premium included within the contract value for the provision of activities to reduce social isolation and promote health and wellbeing.\nThe aim of the service is to assist and enable service users, who need significant levels of support to remain living in the community for as long as practically possible. The service aims to increase independence, choice and control and reduce the use of more institutional forms of care.\nAs well as improving outcomes and the quality of life for service users, the preventive nature of this service helps to reduce pressure on other services and reduces the need for more costly interventions.\nThe schemes were initially developed to meet the needs of the older population, the criteria for access have since been broadened to include all people assessed as needing the minimum or core level of support. This has meant that the profile of residents has and will continue to change over time. Initial analysis suggests that the schemes are not just supporting people under as well as over 55 years of age, but that their needs are more complex, the average number of support hours per week increasing from eight to thirteen hours per week during the term of the contract..\nThe core service approach allows the directorate to commission a given number of hours every week from the on-site care support provider, in order to guarantee the viability of the on-site service, enabling residents to either top up the on-site service from their own personal budgets, or to purchase the rest of their care and support service from off-site providers, as they choose.\nThe schemes also contribute to the boroughs work to reduce delayed transfers of care by providing 4 units of stepdown accommodation which can be accessed ‘on the day’, as well as being fundamental to the ASC safe place procedure, demonstrating the strategic need and value of the provision.",
    "classification": {
      "id": "85300000",
      "scheme": "CPV",
      "description": "Social work and related services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-99595",
      "name": "Tower Hamlets",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI4",
        "locality": "London",
        "postalCode": "E1 1BJ",
        "countryName": "United Kingdom",
        "streetAddress": "New Town Hall, 160 Whitechapel Road London"
      },
      "details": {
        "url": "http://www.towerhamlets.gov.uk",
        "buyerProfile": "http://www.towerhamlets.gov.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Tower Hamlets"
      },
      "contactPoint": {
        "name": "Ms Kelly Kerr",
        "email": "kelly.kerr@towerhamlets.gov.uk",
        "telephone": "+44 244778066"
      }
    },
    {
      "id": "GB-FTS-182923",
      "name": "Creative Support Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI4",
        "locality": "Stockport",
        "postalCode": "SK1 3TS",
        "countryName": "United Kingdom",
        "streetAddress": "Wellington House, 131 Wellington Road"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Creative Support Ltd"
      }
    },
    {
      "id": "GB-FTS-2932",
      "name": "The Royal Courts of Justice",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "The Royal Courts of Justice"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "054313-2026-1-1",
      "value": {
        "amount": 19584265,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "054313-2026-1-1",
      "dateSigned": "2024-09-30T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}

{
  "id": "023762-2023",
  "tag": [
    "tender"
  ],
  "date": "2023-08-14T16:05:01+01:00",
  "ocid": "ocds-h6vhtk-03ef9e",
  "buyer": {
    "id": "GB-FTS-90163",
    "name": "Tower Hamlets"
  },
  "tender": {
    "id": "DN679299",
    "lots": [
      {
        "id": "1",
        "status": "active",
        "renewal": {
          "description": "This contract is for a 3  year contract term , with two  equal extension periods of 24 month periods bring the contract  to a total period of 84 months."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "There are 6 extra care schemes dispersed across the borough comprising 214 units of accommodation in total, all service users being issued and signing up to an assured shorthold tenancy. The provider is expected to deliver one care, support and housing related support service across the six schemes. The key focus of the service is to enable people who need significant levels of support to remain living in their home for as long as possible thus preventing the need for more institutional forms of care and enabling increased choice and control.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "50%"
            },
            {
              "name": "Social Value",
              "type": "quality",
              "description": "10%"
            },
            {
              "type": "price",
              "description": "40%"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2031-03-31T23:59:59+01:00",
          "startDate": "2024-04-01T00:00:00+01:00"
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ]
      }
    ],
    "title": "HAC5815 Extra Care Supported Housing",
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "bidOpening": {
      "date": "2023-09-14T12:00:00+01:00"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "awardPeriod": {
      "startDate": "2023-09-14T12:00:00+01:00"
    },
    "description": "This contract is for the provision of six extra care schemes which provide 214 units of accommodation for people in need of care and support.  All referrals to the service are via Adult Social Care (ASC) who undertake an assessment to establish the person needs both accommodation and care and that they can sign and maintain a tenancy.  This service is therefore, aligned to the Care Act 2014 provisions and statutory requirements.\nThe six schemes are staffed 24 hours a day, seven days per week, the larger schemes having two waking night staff to ensure the seamless provision of care, the staff on site.  As such, all bidders are required to be registered with the CQC as a community care provider. The staff provide a range of support inclusive of personal and domiciliary care and there is a premium included within the contract value for the provision of activities to reduce social isolation and promote health and wellbeing.\nThe aim of the service is to assist and enable service users, who need significant levels of support to remain living in the community for as long as practically possible. The service aims to increase independence, choice and control and reduce the use of more institutional forms of care.\nAs well as improving outcomes and the quality of life for service users, the preventive nature of this service helps to reduce pressure on other services and reduces the need for more costly interventions.\nThe schemes were initially developed to meet the needs of the older population, the criteria for access have since been broadened to include all people assessed as needing the minimum or core level of support. This has meant that the profile of residents has and will continue to change over time.   Initial analysis suggests that the schemes are not just supporting people under as well as over 55 years of age, but that their needs are more complex, the average number of support hours per week increasing from eight to thirteen hours per week during the term of the contract..\nThe core service approach allows the directorate to commission a given number of hours every week from the on-site care support provider, in order to guarantee the viability of the on-site service, enabling residents to either top up the on-site service from their own personal budgets, or to purchase the rest of their care and support service from off-site providers, as they choose.\nThe schemes also contribute to the boroughs work to reduce delayed transfers of care by providing 4 units of stepdown accommodation which can be accessed ‘on the day’, as well as being fundamental to the ASC safe place procedure, demonstrating the strategic need and value of the provision.",
    "tenderPeriod": {
      "endDate": "2023-08-21T12:00:00+01:00"
    },
    "hasRecurrence": true,
    "classification": {
      "id": "85300000",
      "scheme": "CPV",
      "description": "Social work and related services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "bidValidityPeriod": {
        "durationInDays": 180
      }
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://procontract.due-north.com/Advert/Index?advertId=4fe53759-9c3a-ee11-8124-005056b64545",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-90163",
      "name": "Tower Hamlets",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI4",
        "locality": "London",
        "postalCode": "E!1BJ",
        "countryName": "United Kingdom",
        "streetAddress": "Town Hall   160 Whitechapel Road"
      },
      "details": {
        "url": "http://www.towerhamlets.gov.uk",
        "buyerProfile": "http://www.towerhamlets.gov.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Tower Hamlets"
      },
      "contactPoint": {
        "url": "https://procontract.due-north.com/Advert/Index?advertId=4fe53759-9c3a-ee11-8124-005056b64545",
        "name": "Mr Michael Glasspool",
        "email": "michael.glasspool@towerhamlets.gov.uk",
        "telephone": "+44 2073645000"
      }
    },
    {
      "id": "GB-FTS-90164",
      "name": "The Royal Courts of Justice",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "The Stand"
      },
      "details": {
        "url": "http://www.towerhamlets.gov.uk"
      },
      "identifier": {
        "legalName": "The Royal Courts of Justice"
      },
      "contactPoint": {
        "telephone": "+44 2079476000"
      }
    },
    {
      "id": "GB-FTS-89585",
      "name": "Tower Hamlets Procurement",
      "roles": [
        "mediationBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "E1 1BJ",
        "countryName": "United Kingdom",
        "streetAddress": "Town Hall, 160 White Chapel Road"
      },
      "identifier": {
        "legalName": "Tower Hamlets Procurement"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}