Find a TenderAwarded

Published 28 Apr 2021, 09:30 BST

Official UK procurement notice

HAC5621 Integrated Information, Advice and General Advocacy Services (IAA)

Official notice

Authority: Tower Hamlets

ServicesCompetitive procedure with negotiationSME suitable

Sectors: Health & Social Care (85)Community & Cultural Services (98) Delivery: London (UKI42)

Awarded value£3,632,000published contract · exc. VAT

Awarded 28 Apr 2021

Awarded to Age UK East London

Re-procurement plannedHAC6123 Integrated Information, Advice and Advocacy Service · tender expected 14 Sept 2026

What is being bought

Published requirement description

The service will support the council to manage demand on its adult social care front door and health services by providing free, independent, quality-assured information, advice and advocacy across health, social care and social welfare in order to resolve issues and prevent or delay needs/problems escalating, and support residents to live independent, healthy and fulfilling lives.

CPV: Civic betterment and community facility support services · Community health services · Health services

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: London

85323000 Community health services 98133100 Civic betterment and community facility support services

What it takes to win
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How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 90%Price: 20%

Published sub-criteria (2)

Quality - various elements: 90%
Block contract: 20%

Published award criteria (2)

Block contract: 20
Quality - various elements: 90

What this means for your bid

Price carries 20 of 110 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record

Procedure method: Competitive procedure with negotiation
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 28 Apr 2021, 09:30 BST
Last source update: 28 Apr 2021, 09:30 BST
Authority reference: DN441999
FTS notice number: 2021/S 000-009075
Classification (CPV): Civic betterment and community facility support servicesCommunity health servicesHealth services
Delivery area: London (UKI42)
Official registry OCID: ocds-h6vhtk-02aae4 Find a Tender

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £3,632,0001 contract exc. VAT

Bids received 11 from SMEs

Contracts signed 1latest 28 Apr 2021

Awarded to	Value	Date	Status
Age UK East London	£3,632,000 †	—	Awarded

Contracts

Contract 009075-2021-HAC5621 Integrated Information, Advice and General Advocacy Services (IAA)-1 · Age UK East London
Signed
28 Apr 2021
Value
£3,632,000
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids · 1 electronic	1	—	—

Contracting authority & participating public bodies

Tower Hamlets

Contracting authorityRegional or local authorityGeneral public services Mulberry Place, London, London, E14 2BGContact name, email, phone

Dispute resolution & review bodies

London Borough of Tower HamletsReview body London

Bidders & participating suppliers

1 commercial party on the notice

Age UK East LondonAwarded supplier7687015 82 Russia Lane, London, London, E2 9LU

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.