← Back to search results

AwardedFind a Tender · award

GWR - Provision of Maintenance & Support for Ticket Vending Machines

Buyer: FIRST RAIL HOLDINGS LIMITED →

BuyerFIRST RAIL HOLDINGS LIMITED
StatusAwarded
DeadlineNot published
ValueValue not published
Published22 May 2025

What is being bought

It is GWR's intention to issue an extension of the Maintenance and Support Services contract for their Ticket Vending Machines ("TVMs") for a period of 3 years, and broaden the scope of how the innovation fund can be utilised. Such extension and variation will provide an interim solution to maximise the return on investment, pending review and definition of the required longer term strategy and subsequent procurement process.

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleGWR has made significant investments in the system and functional development of Ticket Vending Machines (TVMs) to enhance the customer experience. Currently, the financial appraisal period for these developments is still ongoing, and the TVMs have not yet reached the end of their operational lifespan. The TVMs are proprietary equipment supplied by Scheidt & Bachmann (S&B), making S&B the sole partner capable of providing maintenance and support. Due to a number of factors, including business continuity, system resilience, affordability, and minimising the impact of changes, the decision to award and extend the contract with S&B is viewed as the optimal approach to ensure a sustainable solution during this period. Transitioning to a different contracting partner at this time would lead to considerable inconvenience and unnecessary and substantial duplication of costs. This contract award and extension will facilitate the continuation of services that support the operational needs of the GWR business while avoiding the associated costs of procuring and implementing new TVMs. This arrangement is intended for a duration of three years, pending future developments in the rail industry, and any subsequent actions required to comply with relevant procurement regulations.
Rationale classificationsadditionalRepeatExtensionPartialReplacement
Special regimeutilities
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNo conflict of interest exist.

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Documents & submission route

  • Not published

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-051f04
Latest release ID025237-2025
Latest release timestampThu May 22 2025 15:15:16 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methoddirect
Procurement method detailsDirect award
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source1
Awards in latest release1
Contracts in latest release0
Parties in latest release2

Notice history

DateEventReference
22 May 2025award, contract025237-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "025237-2025",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2025-05-22T16:15:16+01:00",
  "ocid": "ocds-h6vhtk-051f04",
  "buyer": {
    "id": "GB-COH-05154485",
    "name": "FIRST RAIL HOLDINGS LIMITED"
  },
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "deliveryAddresses": [
            {
              "region": "UK",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "30144200",
              "scheme": "CPV",
              "description": "Ticket-issuing machines"
            },
            {
              "id": "50316000",
              "scheme": "CPV",
              "description": "Maintenance and repair of ticket-issuing machinery"
            }
          ]
        }
      ],
      "value": {
        "amount": 6000000,
        "currency": "GBP",
        "amountGross": 7200000
      },
      "status": "pending",
      "options": {
        "description": "Purchase more TVMs  if required."
      },
      "documents": [
        {
          "id": "025237-2025",
          "url": "https://www.find-tender.service.gov.uk/Notice/025237-2025",
          "format": "text/html",
          "noticeType": "UK5",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2025-05-22T16:15:16+01:00"
        }
      ],
      "suppliers": [
        {
          "id": "GB-COH-03805576",
          "name": "SCHEIDT & BACHMANN (UK) LIMITED"
        }
      ],
      "hasOptions": true,
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2025-06-25T23:59:59+01:00"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2028-06-24T23:59:59+01:00",
        "startDate": "2025-06-25T00:00:00+01:00"
      },
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-051f04",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "GWR - Provision of  Maintenance & Support for Ticket Vending Machines",
    "status": "complete",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "It is GWR's intention to issue an extension of the Maintenance and Support Services contract for their Ticket Vending Machines (\"TVMs\") for a period of 3 years, and broaden the scope of how the innovation fund can be utilised. Such extension and variation will provide an interim solution to maximise the return on investment, pending review and definition of the required longer term strategy and subsequent procurement process.",
    "riskDetails": "No conflict of interest exist.",
    "specialRegime": [
      "utilities"
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "GWR has made significant investments in the system and functional development of Ticket Vending Machines (TVMs) to enhance the customer experience. Currently, the financial appraisal period for these developments is still ongoing, and the TVMs have not yet reached the end of their operational lifespan. The TVMs are proprietary equipment supplied by Scheidt & Bachmann (S&B), making S&B the sole partner capable of providing maintenance and support.\nDue to a number of factors, including business continuity, system resilience, affordability, and minimising the impact of changes, the decision to award and extend the contract with S&B is viewed as the optimal approach to ensure a sustainable solution during this period. Transitioning to a different contracting partner at this time would lead to considerable inconvenience and unnecessary and substantial duplication of costs. This contract award and extension will facilitate the continuation of services that support the operational needs of the GWR business while avoiding the associated costs of procuring and implementing new TVMs. This arrangement is intended for a duration of three years, pending future developments in the rail industry, and any subsequent actions required to comply with relevant procurement regulations.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "additionalRepeatExtensionPartialReplacement"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-COH-05154485",
      "name": "FIRST RAIL HOLDINGS LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI32",
        "country": "GB",
        "locality": "London",
        "postalCode": "W2 1AF",
        "countryName": "United Kingdom",
        "streetAddress": "8th Floor The Point"
      },
      "details": {
        "classifications": [
          {
            "id": "privateUtility",
            "scheme": "UK_CA_TYPE",
            "description": "Private utility"
          }
        ]
      },
      "identifier": {
        "id": "05154485",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "michael.anderson@firstrail.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PPVJ-1479-GGLX",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-03805576",
      "name": "SCHEIDT & BACHMANN (UK) LIMITED",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI63",
        "country": "GB",
        "locality": "Chessington",
        "postalCode": "KT9 2QL",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 7 Silverglade Business Park"
      },
      "details": {
        "url": "http://www.schiedt-bachmann.com",
        "vcse": false,
        "scale": "large"
      },
      "identifier": {
        "id": "03805576",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "sales@scheidt-bachmannuk.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PBZJ-4789-DGNY",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
Complete JSON history (1 releases)
22 May 2025 · 025237-2025 · award, contract
{
  "id": "025237-2025",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2025-05-22T16:15:16+01:00",
  "ocid": "ocds-h6vhtk-051f04",
  "buyer": {
    "id": "GB-COH-05154485",
    "name": "FIRST RAIL HOLDINGS LIMITED"
  },
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "deliveryAddresses": [
            {
              "region": "UK",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "30144200",
              "scheme": "CPV",
              "description": "Ticket-issuing machines"
            },
            {
              "id": "50316000",
              "scheme": "CPV",
              "description": "Maintenance and repair of ticket-issuing machinery"
            }
          ]
        }
      ],
      "value": {
        "amount": 6000000,
        "currency": "GBP",
        "amountGross": 7200000
      },
      "status": "pending",
      "options": {
        "description": "Purchase more TVMs  if required."
      },
      "documents": [
        {
          "id": "025237-2025",
          "url": "https://www.find-tender.service.gov.uk/Notice/025237-2025",
          "format": "text/html",
          "noticeType": "UK5",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2025-05-22T16:15:16+01:00"
        }
      ],
      "suppliers": [
        {
          "id": "GB-COH-03805576",
          "name": "SCHEIDT & BACHMANN (UK) LIMITED"
        }
      ],
      "hasOptions": true,
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2025-06-25T23:59:59+01:00"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2028-06-24T23:59:59+01:00",
        "startDate": "2025-06-25T00:00:00+01:00"
      },
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-051f04",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "GWR - Provision of  Maintenance & Support for Ticket Vending Machines",
    "status": "complete",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "It is GWR's intention to issue an extension of the Maintenance and Support Services contract for their Ticket Vending Machines (\"TVMs\") for a period of 3 years, and broaden the scope of how the innovation fund can be utilised. Such extension and variation will provide an interim solution to maximise the return on investment, pending review and definition of the required longer term strategy and subsequent procurement process.",
    "riskDetails": "No conflict of interest exist.",
    "specialRegime": [
      "utilities"
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "GWR has made significant investments in the system and functional development of Ticket Vending Machines (TVMs) to enhance the customer experience. Currently, the financial appraisal period for these developments is still ongoing, and the TVMs have not yet reached the end of their operational lifespan. The TVMs are proprietary equipment supplied by Scheidt & Bachmann (S&B), making S&B the sole partner capable of providing maintenance and support.\nDue to a number of factors, including business continuity, system resilience, affordability, and minimising the impact of changes, the decision to award and extend the contract with S&B is viewed as the optimal approach to ensure a sustainable solution during this period. Transitioning to a different contracting partner at this time would lead to considerable inconvenience and unnecessary and substantial duplication of costs. This contract award and extension will facilitate the continuation of services that support the operational needs of the GWR business while avoiding the associated costs of procuring and implementing new TVMs. This arrangement is intended for a duration of three years, pending future developments in the rail industry, and any subsequent actions required to comply with relevant procurement regulations.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "additionalRepeatExtensionPartialReplacement"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-COH-05154485",
      "name": "FIRST RAIL HOLDINGS LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI32",
        "country": "GB",
        "locality": "London",
        "postalCode": "W2 1AF",
        "countryName": "United Kingdom",
        "streetAddress": "8th Floor The Point"
      },
      "details": {
        "classifications": [
          {
            "id": "privateUtility",
            "scheme": "UK_CA_TYPE",
            "description": "Private utility"
          }
        ]
      },
      "identifier": {
        "id": "05154485",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "michael.anderson@firstrail.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PPVJ-1479-GGLX",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-03805576",
      "name": "SCHEIDT & BACHMANN (UK) LIMITED",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI63",
        "country": "GB",
        "locality": "Chessington",
        "postalCode": "KT9 2QL",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 7 Silverglade Business Park"
      },
      "details": {
        "url": "http://www.schiedt-bachmann.com",
        "vcse": false,
        "scale": "large"
      },
      "identifier": {
        "id": "03805576",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "sales@scheidt-bachmannuk.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PBZJ-4789-DGNY",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "initiationType": "tender"
}