Lot LOT-0000
No lot description published.
Award criteria
Technical requirements (40%)
Price (30%)
Demonstration (30%)
Buyer: JISC →
View official notice ↗Official source
Jisc Services Limited, a subsidiary of Jisc is the Contracting Authority. This document is the Invitation to tender (ITT) for Group messaging framework. Jisc Services Limited (JSL) is seeking to establish a multi-supplier framework to provide an SMS service for the Jisc community for a period of four (4) years commencing in October 2026. The framework provides a centrally hosted SMS group messaging platform that enables Customers to send messages to individuals or groups through a secure web-based portal and associated APIs. Typical use cases include emergency and business continuity notifications, student and learner communications, attendance and welfare alerts, timetable and course updates, appointment reminders, operational notifications, and other time-sensitive communications. Suppliers may also offer additional communication channels, integrations, and automation capabilities alongside the core SMS service. The service is primarily intended for the UK education, research and public sector communities and must be capable of supporting Customers ranging from individual schools and colleges to large universities, research organisations and public bodies.
UK, GB
No lot description published.
Award criteria
Technical requirements (40%)
Price (30%)
Demonstration (30%)
| Item | Category | Quantity |
|---|---|---|
| LOT-0000 | Short Message Service (SMS) services | Not published |
Benchmarked against retained Find a Tender procedures with CPV division 64. The category anchor is Short Message Service (SMS) services (64212100); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.
| Comparison set | Procedures | Reported bids per procedure | Named award suppliers | Price evidence |
|---|---|---|---|---|
| Market: CPV division 64 | 1,136 | 3 median · 13.2 average (338 of 1,136 with a bid count) | 2.2 average (404 of 1,136 with named award suppliers) | Not published |
| Same buyer | 1 | Not published | Not published | Not published |
| Delivery region: UK | 358 | 3 median · 18.5 average (105 of 358 with a bid count) | 3.5 average (131 of 358 with named award suppliers) | Not published |
| Similar published value (0.5×–2×) | 63 | Not published | Not published | Not published |
“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.
Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.
No planning milestones published.
No linked framework, prior procurement or reprocurement published.
Diagnostic view. “Not published” means this current release does not provide a value.
| OCID | ocds-h6vhtk-05d681 |
|---|---|
| Latest release ID | 072933-2026 |
| Latest release timestamp | Fri Jul 31 2026 17:32:16 GMT+0000 (Coordinated Universal Time) |
| Source | find-a-tender |
| Official notice URL | https://www.find-tender.service.gov.uk/Notice/072933-2026 |
| Tender status | active |
| Procurement method | open |
| Procurement method details | Open procedure |
| Main procurement category | services |
| Above threshold | Yes |
| Legal basis | 2023/54 |
| Tender period: start | Not published |
| Tender period: end | 2026-08-25T12:00:00+01:00 |
| Expression of interest deadline | Not published |
| Enquiry deadline | Not published |
| Award period: start | Not published |
| Award period: end | 2026-09-28T23:59:59+01:00 |
| Submission method details | This activity is being run on the e-tendering portal (https://uk.eu-supply.com/login.asp?B=JISC) Jisc uses. The ITT suite is only available through this portal. All communications must occur on this portal, Jisc reserves the right to reject any correspondence received outside of the portal. https://uk.eu-supply.com/login.asp?B=JISC |
| Submission languages | en |
| Electronic catalogue policy | Not published |
| Total tender value | £6,000,000 |
| Tender lots in source | 1 |
| Tender items in source | 1 |
| Tender documents in source | 2 |
| Awards in latest release | 0 |
| Contracts in latest release | 0 |
| Parties in latest release | 1 |
| Date | Event | Reference |
|---|---|---|
| 31 Jul 2026 | tender | 072933-2026 |
| 7 May 2026 | planning | 042118-2026 |
| 29 Oct 2025 | planning | 069485-2025 |
Unmodified official OCDS data retained by Tenderline for this procurement process.
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"description": "JSL is publishing this Pre Market Engagement to; -Gain a better understanding of suppliers' capabilities, experiences, innovations and challenges. -Inform suppliers about the project's scope. In response to the requirements of the Janet community, JSL first procured a Short Messaging Service, Janet txt, in April 2007. The service was subsequently re-procured in 2010, 2014, 2018 and 2022 for respective 4-year terms. The current framework agreement is due to expire in April 2026. This will continue to be a Jisc branded service but fully managed by the supplier. The supplier will be responsible for providing, operating, and maintaining the platform and infrastructure upon which the service operates. The core purpose of the service is to enable operators at each user organisation to manipulate text messages and send them to designated users. The service must provide the ability for authorised administrators at each organisation to manage operator accounts, including their creation and deletion. The service will be available 24 hours per day, 365 days per year. The supplier will provide full support to user organisations for all issues relating to the service. To reflect evolving communication needs across the research and education sector, the next iteration of the service will also encourage the adoption of modern messaging platforms (e.g. Microsoft Teams, WhatsApp, Slack, and push notifications) alongside SMS, through a phased omnichannel roadmap.",
"communication": {
"futureNoticeDate": "2026-01-15T23:59:59Z"
},
"aboveThreshold": true,
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-PPON-PGYD-1575-ZHXX",
"name": "Jisc",
"roles": [
"buyer"
],
"address": {
"region": "UKK11",
"country": "GB",
"locality": "Bristol",
"postalCode": "BS1 6NB",
"countryName": "United Kingdom",
"streetAddress": "4 Portwall Lane"
},
"details": {
"url": "https://www.jisc.ac.uk",
"classifications": [
{
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - sub-central government"
}
]
},
"identifier": {
"id": "PGYD-1575-ZHXX",
"scheme": "GB-PPON"
},
"contactPoint": {
"name": "Sarah Rowlands",
"email": "Sarah.Rowlands@jisc.ac.uk",
"telephone": "+44 01174500469"
}
}
],
"language": "en",
"planning": {
"documents": [
{
"id": "069485-2025",
"url": "https://www.find-tender.service.gov.uk/Notice/069485-2025",
"format": "text/html",
"noticeType": "UK2",
"description": "Preliminary market engagement notice on Find a Tender",
"documentType": "marketEngagementNotice",
"datePublished": "2025-10-29T15:40:09Z"
}
],
"milestones": [
{
"id": "engagement",
"type": "engagement",
"status": "scheduled",
"dueDate": "2025-11-28T23:59:59Z",
"description": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=99513&B="
}
]
},
"initiationType": "tender"
}