Official UK procurement notice
Group messaging framework · UK public procurement notice
Authority: Jisc (Public body)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionJisc Services Limited, a subsidiary of Jisc is the Contracting Authority.
This document is the Invitation to tender (ITT) for Group messaging framework. Jisc Services Limited (JSL) is seeking to establish a multi-supplier framework to provide an SMS service for the Jisc community for a period of four (4) years commencing in October 2026.
The framework provides a centrally hosted SMS group messaging platform that enables Customers to send messages to individuals or groups through a secure web-based portal and associated APIs. Typical use cases include emergency and business continuity notifications, student and learner communications, attendance and welfare alerts, timetable and course updates, appointment reminders, operational notifications, and other time-sensitive communications.
Suppliers may also offer additional communication channels, integrations, and automation capabilities alongside the core SMS service.
The service is primarily intended for the UK education, research and public sector communities and must be capable of supporting Customers ranging from individual schools and colleges to large universities, research organisations and public bodies.
CPV: Short Message Service (SMS) services
How this framework works
From the published notice- Type
- Open framework
- Call-offs
- every call-off is a further competition among the appointed suppliers
- Places
- up to 3 suppliers
- Framework period
- 4 yrs from 1 Nov 2026
- Supplier levy on call-offs (max %)
- 3.50% of call-off value · See tender suite
Who may buy through it
See documents for full scope.
UK Higher Education institutions
UK Further Education institutions
UK Consortiums and any other organisation or body whose core purpose is the support or advancement of further or higher education or of research
Any other UK education institute
Multi Academy Trusts and other such organisations
Specialist colleges in the UK
UK based Research councils and other such organisations
UK Charities and Third sector organisations
UK Local Authorities
UK Housing Associations
NHS bodies and bodies acting on behalf of the NHS
UK emergency services and bodies acting on behalf of those emergency services
UK Regional Broadband Consortia and any other organisations connected to or eligible to connect to the Janet network
JSL, Jisc, any Jisc subsidiaries and its members.
Any other UK based wider public sector organisation.
Asiera (formerly HEAnet), its subsidiaries, member institutions and customers
Any other NREN and the community it serves
Published description of the framework
Jisc Services Limited, a subsidiary of Jisc is the Contracting Authority.
Users of the framework will either be able to carry out Direct award to the top ranked supplier, or undertake a Mini competition to which all suppliers must be invited. Each Call-Off Contract will have a contract term that is reasonable and proportionate, having regard to the nature of the Services; but no more than seven (7) years.
Direct award - Direct award status will be granted to the highest scoring bidder (Rank #1). This option allows the buyer to enter into a contract without conducting any further competitive exercise.
Mini competition - This option allows the buyer to carry out a competitive process to ensure that they are securing the best solution which offers the most value for money. The evaluation criteria used to establish the Framework shall be used to evaluate tenders submitted in response to a Mini-Competition, However, the buyer has flexibility on the weightings and may deviate from the tender weightings.
A mini competition is the term used to describe the process whereby all framework suppliers are invited to submit a response against the buyer's requirement. An 'invitation to quote' (ITQ) document will be used to lay out the buyer's requirement.
Once the suppliers have been provided with all the relevant information in the ITQ, they will be requested to provide a response, which will be evaluated in line with the original framework evaluation criteria, or an evaluation criterion as specified by the buyer. Suppliers are under no obligation to respond to every ITQ received, however where a supplier declines to respond, an explanation of why is requested.
The lotProcurement structure
single lot · value publishedLot #1Published value£6,000,000
- Economic & financial standing
See documents for details.
- Technical & professional ability
See documents for details.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Technical requirements: 40%
- Demonstration: 30%
- Price: 30%
Published award criteria (3)
- Technical requirements
- Price
- Demonstration
- Economic & financial standing
See documents for details.
- Technical & professional ability
See documents for details.
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
- “Group messaging framework” is a framework: the contest is a place on its panel, up to 3 suppliers, not a single contract: each call-off is a further competition, so the pricing contest starts after appointment.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- See documents for full scope. UK Higher Education institutions UK Further Education institutions UK Consortiums and any other organisation or body whose core purpose is the support or advancement of further or higher education or of research Any other UK education institute Multi Academy Trusts and other such organisations Specialist colleges in the UK UK based Research councils and other such organisations UK Charities and Third sector organisations UK Local Authorities UK Housing Associations NHS bodies and bodies acting on behalf of the NHS UK emergency services and bodies acting on behalf of those emergency services UK Regional Broadband Consortia and any other organisations connected to or eligible to connect to the Janet network JSL, Jisc, any Jisc subsidiaries and its members. Any other UK based wider public sector organisation. Asiera (formerly HEAnet), its subsidiaries, member institutions and customers Any other NREN and the community it serves
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 29 Oct 2025, 15:40 GMT
- Last source update
- 31 Jul 2026, 18:32 BST
- Award evaluation window
- Submission end – 28 Sept 2026
- Authority reference
Proc3046- FTS notice number
2026/S 000-072933- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05d681Find a Tender
How it was run
Official notice- Appointment period ends
- 25 Aug 2026, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
- Supplier levy on call-offs (max %)
- call-off levy · 3.50% of call-off value · See tender suite
This activity is being run on the e-tendering portal (uk.eu-supply.com/login.asp ↗) Jisc uses. The ITT suite is only available through this portal. All communications must occur on this portal, Jisc reserves the right to reject any correspondence received outside of the portal.
Timeline
29 Oct 2025 → 1 Nov 2026 · 7 dates- Planning notice published357 days ago29 Oct 2025, 15:40 GMT
- Market engagement326 days ago28 Nov 2025, 23:59 GMT
- Next notice expected142 days ago31 May 2026, 23:59 BST
- Tender notice published82 days ago31 Jul 2026, 18:32 BST
- Admission / appointment period ends57 days ago · period end, not a bid countdown25 Aug 2026, 12:00 BST
- Award decision expected by22 days ago28 Sept 2026, 23:59 BST
- Today21 Oct 2026
- Contract startsin 11 days1 Nov 2026
Notice history
10 events · 3 releases on Find a Tender · since 29 Oct 2025- Preliminary market engagement notice published29 Oct 2025, 15:40 GMTUK2
- Pipeline notice published7 May 2026, 16:18 BSTUK1
- Published value updated7 May 2026, 16:18 BST
- Status changed to planned7 May 2026, 16:18 BST
- Procurement method changed7 May 2026, 16:18 BST
- Buyer details updated7 May 2026, 16:18 BST
- Tender notice published31 Jul 2026, 18:32 BSTUK4
- Published value updated31 Jul 2026, 18:32 BST
- Status changed to active31 Jul 2026, 18:32 BST
- Deadline published: 25 Aug 2026, 12:00 BST31 Jul 2026, 18:32 BST
Contracting authority & participating public bodies
2 public bodies on the noticeOfficial documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Tender notice Tender notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender