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Published 29 Oct 2025, 15:40 GMT

Official UK procurement notice

Group messaging framework · UK public procurement notice

Official notice

Authority: Jisc (Public body)·Consortium: 2 public authorities

Framework agreementServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Framework ceiling (notional)£6,000,000framework ceiling, not attributable revenue · 2 value updates
Submissions closed 25 Aug 2026
Next notice expected 31 May 2026
Framework period 4 yrsends 31 Oct 2030 · starts 1 Nov 2026

What is being bought

Published requirement description

Jisc Services Limited, a subsidiary of Jisc is the Contracting Authority.

This document is the Invitation to tender (ITT) for Group messaging framework. Jisc Services Limited (JSL) is seeking to establish a multi-supplier framework to provide an SMS service for the Jisc community for a period of four (4) years commencing in October 2026.

The framework provides a centrally hosted SMS group messaging platform that enables Customers to send messages to individuals or groups through a secure web-based portal and associated APIs. Typical use cases include emergency and business continuity notifications, student and learner communications, attendance and welfare alerts, timetable and course updates, appointment reminders, operational notifications, and other time-sensitive communications.

Suppliers may also offer additional communication channels, integrations, and automation capabilities alongside the core SMS service.

The service is primarily intended for the UK education, research and public sector communities and must be capable of supporting Customers ranging from individual schools and colleges to large universities, research organisations and public bodies.

CPV: Short Message Service (SMS) services

How this framework works

From the published notice
Type
Open framework
Call-offs
every call-off is a further competition among the appointed suppliers
Places
up to 3 suppliers
Framework period
4 yrs from 1 Nov 2026
Supplier levy on call-offs (max %)
3.50% of call-off value · See tender suite
Who may buy through it

See documents for full scope.

UK Higher Education institutions

UK Further Education institutions

UK Consortiums and any other organisation or body whose core purpose is the support or advancement of further or higher education or of research

Any other UK education institute

Multi Academy Trusts and other such organisations

Specialist colleges in the UK

UK based Research councils and other such organisations

UK Charities and Third sector organisations

UK Local Authorities

UK Housing Associations

NHS bodies and bodies acting on behalf of the NHS

UK emergency services and bodies acting on behalf of those emergency services

UK Regional Broadband Consortia and any other organisations connected to or eligible to connect to the Janet network

JSL, Jisc, any Jisc subsidiaries and its members.

Any other UK based wider public sector organisation.

Asiera (formerly HEAnet), its subsidiaries, member institutions and customers

Any other NREN and the community it serves

Published description of the framework

Jisc Services Limited, a subsidiary of Jisc is the Contracting Authority.

Users of the framework will either be able to carry out Direct award to the top ranked supplier, or undertake a Mini competition to which all suppliers must be invited. Each Call-Off Contract will have a contract term that is reasonable and proportionate, having regard to the nature of the Services; but no more than seven (7) years.

Direct award - Direct award status will be granted to the highest scoring bidder (Rank #1). This option allows the buyer to enter into a contract without conducting any further competitive exercise.

Mini competition - This option allows the buyer to carry out a competitive process to ensure that they are securing the best solution which offers the most value for money. The evaluation criteria used to establish the Framework shall be used to evaluate tenders submitted in response to a Mini-Competition, However, the buyer has flexibility on the weightings and may deviate from the tender weightings.

A mini competition is the term used to describe the process whereby all framework suppliers are invited to submit a response against the buyer's requirement. An 'invitation to quote' (ITQ) document will be used to lay out the buyer's requirement.

Once the suppliers have been provided with all the relevant information in the ITQ, they will be requested to provide a response, which will be evaluated in line with the original framework evaluation criteria, or an evaluation criterion as specified by the buyer. Suppliers are under no obligation to respond to every ITQ received, however where a supplier declines to respond, an explanation of why is requested.

The lotProcurement structure

single lot · value published
Lot #1 4 yrsSMEVCSEPublished value£6,000,000
Contract period: 1 Nov 2026 – 31 Oct 2030 (4 yrs)Value: £6,000,000 exc. VAT · £6,000,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See documents for details.

  • Technical & professional ability

    See documents for details.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (3)
  • Technical requirements: 40%
  • Demonstration: 30%
  • Price: 30%
Published award criteria (3)
  • Technical requirements
  • Price
  • Demonstration
Conditions of participation2
  • Economic & financial standing

    See documents for details.

  • Technical & professional ability

    See documents for details.

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
  • “Group messaging framework” is a framework: the contest is a place on its panel, up to 3 suppliers, not a single contract: each call-off is a further competition, so the pricing contest starts after appointment.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
See documents for full scope.  UK Higher Education institutions UK Further Education institutions UK Consortiums and any other organisation or body whose core purpose is the support or advancement of further or higher education or of research Any other UK education institute Multi Academy Trusts and other such organisations Specialist colleges in the UK UK based Research councils and other such organisations UK Charities and Third sector organisations UK Local Authorities UK Housing Associations NHS bodies and bodies acting on behalf of the NHS UK emergency services and bodies acting on behalf of those emergency services UK Regional Broadband Consortia and any other organisations connected to or eligible to connect to the Janet network JSL, Jisc, any Jisc subsidiaries and its members. Any other UK based wider public sector organisation. Asiera (formerly HEAnet), its subsidiaries, member institutions and customers Any other NREN and the community it serves
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
29 Oct 2025, 15:40 GMT
Last source update
31 Jul 2026, 18:32 BST
Award evaluation window
Submission end – 28 Sept 2026
Authority reference
Proc3046
FTS notice number
2026/S 000-072933
Latest notice
Tender notice (UK4)
Classification (CPV)
Short Message Service (SMS) services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-05d681 Find a Tender

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free · 5–10 minutes
Appointment period ends
25 Aug 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Supplier levy on call-offs (max %)
call-off levy · 3.50% of call-off value · See tender suite
Detailed submission instructions & authority contactsFrom official release

This activity is being run on the e-tendering portal (uk.eu-supply.com/login.asp ↗) Jisc uses. The ITT suite is only available through this portal. All communications must occur on this portal, Jisc reserves the right to reject any correspondence received outside of the portal.

uk.eu-supply.com/login.asp ↗

Timeline

29 Oct 2025 → 1 Nov 2026 · 7 dates
  1. Planning notice published357 days ago
    29 Oct 2025, 15:40 GMT
  2. Market engagement326 days ago
    28 Nov 2025, 23:59 GMT
  3. Next notice expected142 days ago
    31 May 2026, 23:59 BST
  4. Tender notice published82 days ago
    31 Jul 2026, 18:32 BST
  5. Admission / appointment period ends57 days ago · period end, not a bid countdown
    25 Aug 2026, 12:00 BST
  6. Award decision expected by22 days ago
    28 Sept 2026, 23:59 BST
  7. Today
    21 Oct 2026
  8. Contract startsin 11 days
    1 Nov 2026

Notice history

10 events · 3 releases on Find a Tender · since 29 Oct 2025
  1. Preliminary market engagement notice published
    29 Oct 2025, 15:40 GMT
    UK2
  2. Pipeline notice published
    7 May 2026, 16:18 BST
    UK1
  3. Published value updated
    7 May 2026, 16:18 BST
  4. Status changed to planned
    7 May 2026, 16:18 BST
  5. Procurement method changed
    7 May 2026, 16:18 BST
  6. Buyer details updated
    7 May 2026, 16:18 BST
  7. Tender notice published
    31 Jul 2026, 18:32 BST
    UK4
  8. Published value updated
    31 Jul 2026, 18:32 BST
  9. Status changed to active
    31 Jul 2026, 18:32 BST
  10. Deadline published: 25 Aug 2026, 12:00 BST
    31 Jul 2026, 18:32 BST

Contracting authority & participating public bodies

2 public bodies on the notice

JISC

Contracting authorityPublic authority - sub-central government GB-COH: 05747339 · GB-PPON: PGYD-1575-ZHXX 4 Portwall Lane, Bristol, South West, BS1 6NBContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender