Official UK procurement notice
Great Torrington School - Provision of Outsourced Cleaning Service
Authority: Great Torrington School (Central government)·On behalf of: PHP LAW LLP
What is being bought
Published requirement descriptionThis tender opportunity was been issued by Great Torrington School (the School) and Tenderers were invited to tender for the provision of an outsourced cleaning service (the Service). Full details of all contract requirements were given in Document 2. Specification of Requirement and Document 10. BICS Cleaning Specification. The contract is to include daily cleaning and out of term deep cleaning, for spaces including but not limited to teaching, office, circulation, and washroom spaces. The successful Contractor shall establish effective management and operational level communication systems at all levels regarding the cleaning service with the School. In addition, the Contractor will also be responsible for all legal, and health and safety requirements in delivering the services.
CPV: Cleaning services · School cleaning services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£700,000
- Technical & professional ability
Provide 3 relevant previous contract examples To constitute a pass, the contract examples provided shall be relevant to the requirement, with a sufficient level of detail that provides confidence in the Tenderer’s established past experience in similar and relevant projects/contracts. The contracts must be within the education sector and similar complexity.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (12)
- Cleaning Operating Model: 10%
- Case Study: 3%
- Staff Operating Model: 7.5%
- Equipment & Materials: 2%
- Contract Management: 10%
- Performance & Quality Monitoring: 7.5%
- Complaint Process: 5%
- Recruitment, Induction & Training: 3%
- Staff Absence Management: 5%
- Mobilisation Plan: 5%
- Price: 40%
- Sustainability: 2%
Published award criteria (12)
- Cleaning Operating Model
- Case Study
- Staff Operating Model
- Equipment & Materials
- Contract Management
- Performance & Quality Monitoring
- Complaint Process
- Recruitment, Induction & Training
- Staff Absence Management
- Mobilisation Plan
- Sustainability
- Price
- Technical & professional ability
Provide 3 relevant previous contract examples To constitute a pass, the contract examples provided shall be relevant to the requirement, with a sufficient level of detail that provides confidence in the Tenderer’s established past experience in similar and relevant projects/contracts. The contracts must be within the education sector and similar complexity.
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 22 Jan 2026, 15:04 GMT
- Last source update
- 10 Aug 2026, 13:19 BST
- Award evaluation window
- Submission end – 16 Apr 2026
- Authority reference
GTS01.04- FTS notice number
2026/S 000-005844- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-060c75Find a Tender
- Risks
Compliance and Regulatory Risks: Failure to comply with regulations and standards can lead to legal penalties and increased liability. Regular updates to safety regulations may require ongoing adjustments to the contract and services provided. Operational Risks: Delays in response times for the provision of workers. Not being able to fullfil the bookings Financial Risks: Inaccurate cost estimates or underfunding can lead to incomplete or substandard service delivery. Vendor Risks: A Contractor may fail to meet contractual obligations or commit a material breach. Contractor may face operational or financial difficulties. Technological Risks: Outdated or incompatible technology can hinder the effectiveness of services. Cybersecurity threats to digital security systems can compromise sensitive information and system integrity. Communication Risks: Poor communication between the Contractor and the Trust can lead to misunderstandings and unmet expectations. Lack of clear protocols for reporting and addressing issues can delay resolution and increase risks.
How it was run
Official notice- Submission deadline
- 25 Feb 2026, 12:00 GMT
- Clarification deadline
- 16 Feb 2026, 12:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
22 Jan 2026 → 1 Sept 2026 · 7 dates- Tender notice published274 days ago22 Jan 2026, 15:04 GMT
- Clarification questions by249 days ago16 Feb 2026, 12:00 GMT
- Submission deadline240 days ago25 Feb 2026, 12:00 GMT
- Assessment summaries sent206 days ago1 Apr 2026, 00:00 BST
- Award decision expected by190 days ago16 Apr 2026, 23:59 BST
- Latest notice published74 days ago10 Aug 2026, 13:19 BST
- Contract starts53 days ago1 Sept 2026
Notice history
6 events · 3 releases on Find a Tender · since 22 Jan 2026- Tender notice published22 Jan 2026, 15:04 GMTUK4
- Contract award notice published1 Apr 2026, 15:48 BSTUK6
- Status changed to complete1 Apr 2026, 15:48 BST
- Buyer details updated1 Apr 2026, 15:48 BST
- Contract signature expected1 May 2026, 23:59 BSTscheduled
- Contract details notice published10 Aug 2026, 13:19 BSTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Direct Cleaning Services (SW) LtdSME1 Sept 2026 – 31 Aug 2029 · up to 31 Aug 2031Extensions: The possible extension of two (2) further years, in 12-month intervals (3 +1+1). · Options: The right to additional purchases while the contract is valid. 94. The Contractor shall note the following specific contract modifications relevant to this procurement: a. The quantities requiring maintenance may be amended during the course of the contract, either additions or subtractions, and reasonable adjustments made to the payments as agreed by the Tenderer and the School. b. Additional activities to existing items may be required of the Tenderer which an additional payment will be agreed by the Tenderer and the School | £700,000 | 1 Apr 2026 | Awarded |
Contracts
Great Torrington School - Provision of Outsourced Cleaning Service · Direct Cleaning Services (SW) LtdSME
- Signed
- 10 Aug 2026
- Value
- £700,000
- Period
- 1 Sept 2026 – 31 Aug 2029 · up to 31 Aug 2031 with extensions
- Status
- active
- Extensions
- The possible extension of two (2) further years, in 12-month intervals (3 +1+1)
- Options
- The right to additional purchases while the contract is valid. 94. The Contractor shall note the following specific contract modifications relevant to this procurement: a. The quantities requiring maintenance may be amended during the course of the contract, either additions or subtractions, and reasonable adjustments made to the payments as agreed by the Tenderer and the School. b. Additional activities to existing items may be required of the Tenderer which an additional payment will be agreed by the Tenderer and the School
8 agreed KPIs: General Service Delivery · Sustainability · Business Continuity …
- General Service Delivery
- Sustainability
- Business Continuity
- Health & Safety
- Customer Experience
- Reporting
- Contract Management
- Financial Management
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 5final-stage tenders · 6 at stage one | 5 | 0 | — |
Contracting authority & participating public bodies
3 public bodies on the noticeConsortium members and other public bodies
- Great Torrington SchoolContracting authorityPublic authority - central government
- PHP LAW LLPProcess contact pointProcuring entityPrivate utilityProcurement Consultant
Bidders & participating suppliers
1 commercial party on the notice- DIRECT CLEANING SERVICES SW LIMITEDAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender