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plannedFind a Tender · planning
BuyerThe Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")
Statusplanned
DeadlineNot published
Value£1,500,000
Published30 Aug 2021

What is being bought

NSS, on behalf of Scottish Government, is gathering market information for the provision of GP Online Triage Solutions or General Practice Digital Asynchronous Consultation Systems (DACS). DACS describes a range of online General Practice digital tools that support clinical triage and remote consultations where the healthcare provider and the patient are not necessarily present at the same time. It allows patients to request and receive support relating to healthcare concerns, at a time and place convenient for them. Provision of information by the patient allows the Healthcare professional dealing with the request to triage requests effectively and make informed decisions about how best to respond - the response could be information or advice, an offer of a consultation, provision of a repeat prescription or a referral to other services. This may be enhanced by the ability to link the request, and the response, to the Patient's medical record. The solution may provide the patient with instant self-help advice or signpost them to relevant services. General Practices can decide whether to use DACS as an addition to other services they offer where appropriate to meet patient’s access needs and it is not intended to replace other methods of access such as telephone or face to face.

Delivery location

UKM

Categories

Software-related services 72260000Software support services 72261000Software implementation services 72263000Software configuration services 72265000Software maintenance and repair services 72267000Software supply services 72268000IT services: consulting, software development, Internet and support 72000000

Lot details

Lot 1

It is the intention of NSS to enter into a contract pursuant to which the GP Online Triage Solution is delivered to potentially 925 practices. The contract will deliver services to entities constituted pursuant to the National Health Service (Scotland) Act 1978 as amended, Integration Joint Boards established pursuant to the Public Bodies (Joint Working)(Scotland) Act 2014 and any local authorities established pursuant to the Local Government etc. (Scotland) Act 1994. The contract is likely to be for a two year term. Additional information: A questionnaire has been attached to this notice. Please complete and respond as per the instructions in the document. This is a market testing exercise which will allow the Authority to consider future options in this area.

Statusplanned

What is included

ItemCategoryQuantity
1Software-related services, Software support services, Software implementation services, Software configuration services, Software maintenance and repair services, Software supply servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 72. The category anchor is Software-related services (72260000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 7210,5392 median · 15.4 average (4,162 of 10,539 with a bid count)2 average (5,054 of 10,539 with named award suppliers)Not published
Same buyer571 median · 1.7 average (41 of 57 with a bid count)1.1 average (45 of 57 with named award suppliers)Not published
Delivery region: UKM5962 median · 6.3 average (331 of 596 with a bid count)1.5 average (372 of 596 with named award suppliers)Not published
Similar published value (0.5×–2×)5874 median · 12.7 average (3 of 587 with a bid count)2.7 average (3 of 587 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-02daf5
Latest release ID021382-2021
Latest release timestampMon Aug 30 2021 12:34:02 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusplanned
Procurement methodNot published
Procurement method detailsNot published
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender value£1,500,000
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
30 Aug 2021planning021382-2021

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "021382-2021",
  "tag": [
    "planning"
  ],
  "date": "2021-08-30T13:34:02+01:00",
  "ocid": "ocds-h6vhtk-02daf5",
  "buyer": {
    "id": "GB-FTS-322",
    "name": "The Common Services Agency (more commonly known as NHS National Services Scotland) (\"NSS\")"
  },
  "tender": {
    "id": "NP604722",
    "lots": [
      {
        "id": "1",
        "status": "planned",
        "description": "It is the intention of NSS to enter into a contract pursuant to which the GP Online Triage Solution is delivered to potentially 925 practices.\nThe contract will deliver services to entities constituted pursuant to the National Health Service (Scotland) Act 1978 as amended, Integration Joint Boards established pursuant to the Public Bodies (Joint Working)(Scotland) Act 2014 and any local authorities established pursuant to the Local Government etc. (Scotland) Act 1994.\nThe contract is likely to be for a two year term. Additional information: A questionnaire has been attached to this notice. Please complete and respond as per the instructions in the document. This is a market testing exercise which will allow the Authority to consider future options in this area."
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Scotland"
        },
        "deliveryAddresses": [
          {
            "region": "UKM"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72260000",
            "scheme": "CPV",
            "description": "Software-related services"
          },
          {
            "id": "72261000",
            "scheme": "CPV",
            "description": "Software support services"
          },
          {
            "id": "72263000",
            "scheme": "CPV",
            "description": "Software implementation services"
          },
          {
            "id": "72265000",
            "scheme": "CPV",
            "description": "Software configuration services"
          },
          {
            "id": "72267000",
            "scheme": "CPV",
            "description": "Software maintenance and repair services"
          },
          {
            "id": "72268000",
            "scheme": "CPV",
            "description": "Software supply services"
          }
        ]
      }
    ],
    "title": "GP Online Triage Solution",
    "value": {
      "amount": 1500000,
      "currency": "GBP"
    },
    "status": "planned",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "NSS, on behalf of Scottish Government, is gathering market information for the provision of GP Online Triage Solutions or General Practice Digital Asynchronous Consultation Systems (DACS).\nDACS describes a range of online General Practice digital tools that support clinical triage and remote consultations where the healthcare provider and the patient are not necessarily present at the same time. It allows patients to request and receive support relating to healthcare concerns, at a time and place convenient for them.\nProvision of information by the patient allows the Healthcare professional dealing with the request to triage requests effectively and make informed decisions about how best to respond - the response could be information or advice, an offer of a consultation, provision of a repeat prescription or a referral to other services. This may be enhanced by the ability to link the request, and the response, to the Patient's medical record.\nThe solution may provide the patient with instant self-help advice or signpost them to relevant services.\nGeneral Practices can decide whether to use DACS as an addition to other services they offer where appropriate to meet patient’s access needs and it is not intended to replace other methods of access such as telephone or face to face.",
    "communication": {
      "atypicalToolUrl": "http://www.publiccontractsscotland.gov.uk/Default.aspx",
      "futureNoticeDate": "2021-11-01T00:00:00Z"
    },
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-322",
      "name": "The Common Services Agency (more commonly known as NHS National Services Scotland) (\"NSS\")",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKM",
        "locality": "Edinburgh",
        "postalCode": "EH12 9EB",
        "countryName": "United Kingdom",
        "streetAddress": "Gyle Square (NSS Head Office), 1 South Gyle Crescent"
      },
      "details": {
        "url": "http://www.nhsscotlandprocurement.scot.nhs.uk/",
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "The Common Services Agency (more commonly known as NHS National Services Scotland) (\"NSS\")"
      },
      "contactPoint": {
        "name": "George Futcher",
        "email": "george.futcher@nhs.scot",
        "telephone": "+44 7798870171"
      }
    }
  ],
  "language": "en",
  "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=665306.\n(SC Ref:665306)",
  "initiationType": "tender"
}
Complete JSON history (1 releases)
30 Aug 2021 · 021382-2021 · planning
{
  "id": "021382-2021",
  "tag": [
    "planning"
  ],
  "date": "2021-08-30T13:34:02+01:00",
  "ocid": "ocds-h6vhtk-02daf5",
  "buyer": {
    "id": "GB-FTS-322",
    "name": "The Common Services Agency (more commonly known as NHS National Services Scotland) (\"NSS\")"
  },
  "tender": {
    "id": "NP604722",
    "lots": [
      {
        "id": "1",
        "status": "planned",
        "description": "It is the intention of NSS to enter into a contract pursuant to which the GP Online Triage Solution is delivered to potentially 925 practices.\nThe contract will deliver services to entities constituted pursuant to the National Health Service (Scotland) Act 1978 as amended, Integration Joint Boards established pursuant to the Public Bodies (Joint Working)(Scotland) Act 2014 and any local authorities established pursuant to the Local Government etc. (Scotland) Act 1994.\nThe contract is likely to be for a two year term. Additional information: A questionnaire has been attached to this notice. Please complete and respond as per the instructions in the document. This is a market testing exercise which will allow the Authority to consider future options in this area."
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Scotland"
        },
        "deliveryAddresses": [
          {
            "region": "UKM"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72260000",
            "scheme": "CPV",
            "description": "Software-related services"
          },
          {
            "id": "72261000",
            "scheme": "CPV",
            "description": "Software support services"
          },
          {
            "id": "72263000",
            "scheme": "CPV",
            "description": "Software implementation services"
          },
          {
            "id": "72265000",
            "scheme": "CPV",
            "description": "Software configuration services"
          },
          {
            "id": "72267000",
            "scheme": "CPV",
            "description": "Software maintenance and repair services"
          },
          {
            "id": "72268000",
            "scheme": "CPV",
            "description": "Software supply services"
          }
        ]
      }
    ],
    "title": "GP Online Triage Solution",
    "value": {
      "amount": 1500000,
      "currency": "GBP"
    },
    "status": "planned",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "NSS, on behalf of Scottish Government, is gathering market information for the provision of GP Online Triage Solutions or General Practice Digital Asynchronous Consultation Systems (DACS).\nDACS describes a range of online General Practice digital tools that support clinical triage and remote consultations where the healthcare provider and the patient are not necessarily present at the same time. It allows patients to request and receive support relating to healthcare concerns, at a time and place convenient for them.\nProvision of information by the patient allows the Healthcare professional dealing with the request to triage requests effectively and make informed decisions about how best to respond - the response could be information or advice, an offer of a consultation, provision of a repeat prescription or a referral to other services. This may be enhanced by the ability to link the request, and the response, to the Patient's medical record.\nThe solution may provide the patient with instant self-help advice or signpost them to relevant services.\nGeneral Practices can decide whether to use DACS as an addition to other services they offer where appropriate to meet patient’s access needs and it is not intended to replace other methods of access such as telephone or face to face.",
    "communication": {
      "atypicalToolUrl": "http://www.publiccontractsscotland.gov.uk/Default.aspx",
      "futureNoticeDate": "2021-11-01T00:00:00Z"
    },
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-322",
      "name": "The Common Services Agency (more commonly known as NHS National Services Scotland) (\"NSS\")",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKM",
        "locality": "Edinburgh",
        "postalCode": "EH12 9EB",
        "countryName": "United Kingdom",
        "streetAddress": "Gyle Square (NSS Head Office), 1 South Gyle Crescent"
      },
      "details": {
        "url": "http://www.nhsscotlandprocurement.scot.nhs.uk/",
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "The Common Services Agency (more commonly known as NHS National Services Scotland) (\"NSS\")"
      },
      "contactPoint": {
        "name": "George Futcher",
        "email": "george.futcher@nhs.scot",
        "telephone": "+44 7798870171"
      }
    }
  ],
  "language": "en",
  "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=665306.\n(SC Ref:665306)",
  "initiationType": "tender"
}