GP IT Services

{
  "id": "057094-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
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        "id": "3",
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        "measure": "foreignBidsFromEU",
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  },
  "date": "2026-06-17T12:41:24+01:00",
  "ocid": "ocds-h6vhtk-04d074",
  "buyer": {
    "id": "GB-FTS-77568",
    "name": "NHS Norfolk & Waveney Integrated Care Board"
  },
  "awards": [
    {
      "id": "057094-2026-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-84892",
          "name": "Norfolk Community Health and Care NHS Trust"
        }
      ],
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  ],
  "tender": {
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    "lots": [
      {
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        "status": "cancelled",
        "hasOptions": false,
        "description": "Our aim for Primary Care is in line with ICS planning guidance and the Primary Care Digital Services Model.  GP Practice sites will move from traditional individual siloed local stand-alone working domains onto a single cloud-based architectural model. <br/><br/>Norfolk & Waveney is seeking an innovative IT partner that can match our ambition as we create a simplified cloud architecture throughout our ICS, increasing flexibility and collaboration for the workforce, and realise the opportunities that this creates.  Specifically, we aim to: <br/><br/>•\tSpend public money wisely and well. <br/>•\tEnsure staff throughout the ICS can work seamlessly in General Practice premises, and that staff from General Practice can work seamlessly elsewhere in the ICS. <br/>•\tRemove silo-ed working through the implementation of single sign on, removing the need for staff in primary care to have multiple logons wherever they work.<br/>•\tRemove the barriers to staff being able to work from any location facilitating joined up working service models to be implemented. <br/>•\tMaximise the investment in mobile technology, ensuring that devices can interface with the full range of functionality in practices, such as practice specific software and printing.  <br/>•\tAllow for flexible user self-service by provision of a standard software catalogue of options.<br/>•\tEnsure that staff in general practice and PCN ARRS roles have smart digital foundations on which to grow the use of digital tools and delivery of the modern general practice model.<br/>•\tEnable some IT tasks to be undertaken locally by the practice by suitably skilled empowered staff reducing staff frustration & time delays to end user local service provision.<br/>•\tSupport primary care staff employed at PCN level, ensuring that technology and access to systems is not a barrier to them being a productive member of the primary care clinical team.<br/>•\tLeverage the benefits of the cloud architecture to deliver innovative GPIT support.<br/>•\tRemove or reduce waits for replacement equipment through more localised provision.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Technical",
              "type": "quality",
              "description": "60%"
            },
            {
              "name": "SSV",
              "type": "quality",
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          }
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          {
            "id": "72590000",
            "scheme": "CPV",
            "description": "Computer-related professional services"
          }
        ]
      }
    ],
    "title": "GP IT Services",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Provision of IT maintenance and Support services for GP Practices across the Norfolk & Waveney region",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-77568",
      "name": "NHS Norfolk & Waveney Integrated Care Board",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH15",
        "locality": "Norwich",
        "postalCode": "NR1 2DH",
        "countryName": "United Kingdom",
        "streetAddress": "County Hall, Martineau Ln"
      },
      "details": {
        "url": "https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/",
        "buyerProfile": "https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/",
        "classifications": [
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          },
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          }
        ]
      },
      "identifier": {
        "legalName": "NHS Norfolk & Waveney Integrated Care Board"
      },
      "contactPoint": {
        "name": "Debbie Chandler",
        "email": "debbie.chandler1@nhs.net",
        "telephone": "+44 1480236536"
      }
    },
    {
      "id": "GB-FTS-84892",
      "name": "Norfolk Community Health and Care NHS Trust",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Norfolk",
        "postalCode": "NR2 3TU",
        "countryName": "United Kingdom",
        "streetAddress": "Woodlands House, Norwich Community Hospital, Bowthorpe Road, Norwich"
      },
      "details": {
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      "identifier": {
        "legalName": "Norfolk Community Health and Care NHS Trust"
      }
    },
    {
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      "name": "NHS Litigation Authority",
      "roles": [
        "reviewBody",
        "mediationBody",
        "reviewContactPoint"
      ],
      "address": {
        "locality": "London",
        "postalCode": "E14 4PU",
        "countryName": "United Kingdom",
        "streetAddress": "8th Floor, 10 South Colonnade, Canary Wharf"
      },
      "details": {
        "url": "https://www.resolution.nhs.uk/"
      },
      "identifier": {
        "legalName": "NHS Litigation Authority"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "057094-2026-1",
      "status": "active",
      "awardID": "057094-2026-1",
      "dateSigned": "2026-05-18T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}

{
  "id": "001449-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-01-16T10:12:05Z",
  "ocid": "ocds-h6vhtk-04d074",
  "buyer": {
    "id": "GB-FTS-77568",
    "name": "NHS Norfolk & Waveney Integrated Care Board"
  },
  "tender": {
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    "lots": [
      {
        "id": "1",
        "status": "planned",
        "description": "Norfolk & Waveney Integrated Care Board (N&W ICB) is looking for an IT Services Delivery Partner to join them on their journey to improve and modernise the infrastructure in GP premises, to ensure that GP Practice and PCN staff have the right technology and support available when and where needed. <br/><br/>The service will be in alignment to ICS planning guidance, as well as to the Primary Care Digital Services Model, which builds on the achievements and lessons learned to date during the cloud first journey and provides a framework to maintain the momentum of change. <br/><br/>N&W ICB is seeking a delivery partner to support with the implementation of simplified cloud infrastructure within Primary Care throughout the ICS, increasing flexibility and collaboration for the workforce. Specifically, the Customer aims to: <br/>• Spend public money wisely and well. <br/>• Ensure staff throughout the ICS can work seamlessly in General Practice premises, and that staff from general practice can work seamlessly elsewhere in the ICS. <br/>• Remove silo-ed working through the implementation of cloud infrastructure & implement single sign on, removing the need for staff in primary care to have multiple logons wherever they work. <br/>• Implement a one person – one device policy, ensuring that mobile devices can interface with the full range of functionality in practices, such as practice specific software and printing. <br/>• Implement automatic Wi-Fi connection for mobile devices. <br/>• Manage a central software catalogue allowing for user self service & standardisation of the estate. <br/>• Enable some IT tasks to be undertaken locally by the practice by suitably skilled empowered staff. <br/>• Support primary care staff employed at PCN level, ensuring that technology and access to systems is not a barrier to them being a productive member of the primary care clinical team"
      }
    ],
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        "deliveryLocation": {
          "description": "NHS Norfolk and Waveney ICB,<br/>County Hall,<br/>Martineau Ln,<br/>Norwich,<br/>Norfolk.<br/>NR1 2DH"
        },
        "deliveryAddresses": [
          {
            "region": "UKH15"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72590000",
            "scheme": "CPV",
            "description": "Computer-related professional services"
          }
        ]
      }
    ],
    "title": "N&W ICB GP IT Services",
    "value": {
      "amount": 1800000,
      "currency": "GBP"
    },
    "status": "planned",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Norfolk & Waveney Integrated Care Board (N&W ICB) is looking for an IT Services Delivery Partner to join them on their journey to improve and modernise the infrastructure in GP premises, to ensure that GP Practice and PCN staff have the right technology and support available when and where needed.",
    "communication": {
      "atypicalToolUrl": "https://health-family.force.com/s/Welcome",
      "futureNoticeDate": "2025-01-16T00:00:00Z"
    },
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-77568",
      "name": "NHS Norfolk & Waveney Integrated Care Board",
      "roles": [
        "buyer",
        "centralPurchasingBody"
      ],
      "address": {
        "region": "UKH15",
        "locality": "Norwich",
        "postalCode": "NR1 2DH",
        "countryName": "United Kingdom",
        "streetAddress": "County Hall, Martineau Ln"
      },
      "details": {
        "url": "https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/",
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      "identifier": {
        "legalName": "NHS Norfolk & Waveney Integrated Care Board"
      },
      "contactPoint": {
        "name": "Mark Kevlin",
        "email": "mark.kevlin@eoecph.nhs.uk",
        "telephone": "+44 1223617341"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}