Official UK procurement notice
GP IT Services · UK public procurement notice
Authority: NHS Norfolk and Waveney Integrated Care Board (Central government)
What is being bought
Published requirement descriptionProvision of IT maintenance and Support services for GP Practices across the Norfolk & Waveney region
CPV: Computer-related professional services · IT services: consulting, software development, Internet and support
The lotProcurement structure
single lot · no lot value publishedLot #1Our aim for Primary Care is in line with ICS planning guidance and the Primary Care…Awarded
Our aim for Primary Care is in line with ICS planning guidance and the Primary Care Digital Services Model. GP Practice sites will move from traditional individual siloed local stand-alone working domains onto a single cloud-based architectural model. <br/><br/>Norfolk & Waveney is seeking an innovative IT partner that can match our ambition as we create a simplified cloud architecture throughout our ICS, increasing flexibility and collaboration for the workforce, and realise the opportunities that this creates. Specifically, we aim to: <br/><br/>
- Spend public money wisely and well. <br/>
- Ensure staff throughout the ICS can work seamlessly in General Practice premises, and that staff from General Practice can work seamlessly elsewhere in the ICS. <br/>
- Remove silo-ed working through the implementation of single sign on, removing the need for staff in primary care to have multiple logons wherever they work.<br/>
- Remove the barriers to staff being able to work from any location facilitating joined up working service models to be implemented. <br/>
- Maximise the investment in mobile technology, ensuring that devices can interface with the full range of functionality in practices, such as practice specific software and printing. <br/>
- Allow for flexible user self-service by provision of a standard software catalogue of options.<br/>
- Ensure that staff in general practice and PCN ARRS roles have smart digital foundations on which to grow the use of digital tools and delivery of the modern general practice model.<br/>
- Enable some IT tasks to be undertaken locally by the practice by suitably skilled empowered staff reducing staff frustration & time delays to end user local service provision.<br/>
- Support primary care staff employed at PCN level, ensuring that technology and access to systems is not a barrier to them being a productive member of the primary care clinical team.<br/>
- Leverage the benefits of the cloud architecture to deliver innovative GPIT support.<br/>
- Remove or reduce waits for replacement equipment through more localised provision.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Technical: 60%
- SSV: 10%
- price: 30%
Published award criteria (3)
- Technical: 60%
- SSV: 10%
- Price: 30%
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 16 Jan 2025, 10:12 GMT
- Last source update
- 17 Jun 2026, 12:41 BST
- Authority reference
C330316- FTS notice number
2026/S 000-057094- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04d074Find a Tender
How it was run
Official noticeTender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗
- Submission deadline
- —
Timeline
16 Jan 2025 → 17 Jun 2026 · 2 dates- Next notice expected16 Jan 2025
- Notice published131 days ago17 Jun 2026, 12:41 BST
Notice history
2 events · 2 releases on Find a Tender · since 17 Jun 2026- Status changed to complete17 Jun 2026, 12:41 BST
- Procurement method changed17 Jun 2026, 12:41 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Norfolk Community Health and Care NHS Trust | — | — | Awarded |
Contracts
Contract 057094-2026-1 · Norfolk Community Health and Care NHS Trust
- Signed
- 18 May 2026
- Value
- —
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3bids · 3 electronic | 1 | — | £6,495,909 – £8,480,000 |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- NHS Litigation AuthorityMediation bodyReview bodyReview contact point
Bidders & participating suppliers
1 commercial party on the notice- Norfolk Community Health and Care NHS TrustAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.