Official UK procurement notice
Global Brand Review: External and Internal Content Services RFP
Authority: NATIONAL GRID UK LIMITED (Public body)
What is being bought
Published requirement descriptionOur organisation is entering a period of accelerated growth and increased investment in major strategic infrastructure initiatives to support a smarter, cleaner energy future.
To enable this transformation, we are undertaking a brand refresh to improve alignment and engagement across our stakeholder groups. We are initiating a global brand refresh to modernise how we communicate our purpose, impact, and long‑term ambition.
Through this RFP, we are seeking a strategic content and creative partner with multinational capability to support the development of refreshed web content, brand storytelling, video and motion assets, and supporting materials for both internal and external audiences.
The programme will follow an accelerated timeline, beginning with onboarding in the upcoming months and culminating in delivery within the same calendar year. The selected agency should demonstrate strong digital capability, creative excellence, and a proven ability to collaborate with brand, content, and wider organisational stakeholders.
This RFP outlines the anticipated scope, delivery phases, governance expectations, and commercial framework. We aim to appoint a partner who can elevate our brand narrative, ensure consistency across channels, and help bring our renewed global brand to life with clarity, cohesion, and impact.
- How the procedure runs: This procurement will be conducted under the Competitive Flexible Procedure, allowing for a structured process that may include negotiation and refinement to ensure best overall value. The process will consist of two phases: Phase 1 - Supplier Selection: Interested suppliers will complete a Supplier Selection Questionnaire via our e‑tendering platform. This stage assesses capability through mandatory criteria and weighted scoring to determine the shortlist for Phase 2. Phase 2 - Technical Presentation & Request for Proposal (RFP): Shortlisted suppliers will be invited to submit a detailed proposal and deliver a technical presentation. Pricing must be submitted in GBP. This stage will be managed through our e‑tendering system and virtual meeting tools. A negotiation and/or Best and Final Offer (BAFO) stage may be used to ensure value for money. Suppliers must confirm their ability to contract on our standard Terms and Conditions as issued with the tender documents. We intend to appoint one primary supplier but may award to up to two suppliers if this delivers best value and service capability. Contract award remains subject to successful negotiations and contract execution. This Competitive Flexible Procedure under PA23 allows National Grid to design a process that includes negotiation and refinement of proposals to achieve best value. Suppliers should note that: • Award criteria may be refined during the process, and any changes will be communicated transparently. • Multiple tendering rounds may occur, including opportunities for suppliers to revise proposals. • Negotiation may take place after initial submissions to clarify and improve offers. • The process will remain compliant with PA23 principles of fairness, transparency, and equal treatment.
CPV: Marketing services
The lotProcurement structure
single lot · value publishedLot #1Published value£2,220,000
- Economic & financial standing
As outlined in Tender Pack
- Technical & professional ability
As outlined in Tender Pack
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Technical Written (Supplier Selection Phase 1): 35%
- Technical Presentations (Phase 2): 35%
- Commercial: 30%
Published award criteria (3)
- Technical Written (Supplier Selection Phase 1)
- Technical Presentations (Phase 2)
- Commercial
- Economic & financial standing
As outlined in Tender Pack
- Technical & professional ability
As outlined in Tender Pack
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Utilities
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 18 Dec 2025, 12:58 GMT
- Last source update
- 27 Jan 2026, 13:44 GMT
- Award evaluation window
- Submission end – 1 Apr 2026
- Authority reference
WS5520552571- FTS notice number
2026/S 000-007107- Accelerated
- Qualifying planned procurement notice
- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area in notice
- Official registry OCID
ocds-h6vhtk-05f915Find a Tender
- How it runs
This procurement will be conducted under the Competitive Flexible Procedure, allowing for a structured process that may include negotiation and refinement to ensure best overall value.
The process will consist of two phases:
Phase 1 - Supplier Selection:
Interested suppliers will complete a Supplier Selection Questionnaire via our e‑tendering platform. This stage assesses capability through mandatory criteria and weighted scoring to determine the shortlist for Phase 2.
Phase 2 - Technical Presentation & Request for Proposal (RFP):
Shortlisted suppliers will be invited to submit a detailed proposal and deliver a technical presentation. Pricing must be submitted in GBP. This stage will be managed through our e‑tendering system and virtual meeting tools.
A negotiation and/or Best and Final Offer (BAFO) stage may be used to ensure value for money. Suppliers must confirm their ability to contract on our standard Terms and Conditions as issued with the tender documents.
We intend to appoint one primary supplier but may award to up to two suppliers if this delivers best value and service capability. Contract award remains subject to successful negotiations and contract execution.
This Competitive Flexible Procedure under PA23 allows National Grid to design a process that includes negotiation and refinement of proposals to achieve best value. Suppliers should note that:
- Award criteria may be refined during the process, and any changes will be communicated transparently.
- Multiple tendering rounds may occur, including opportunities for suppliers to revise proposals.
- Negotiation may take place after initial submissions to clarify and improve offers.
- The process will remain compliant with PA23 principles of fairness, transparency, and equal treatment.
How it was run
Official notice- Requests to participate (first stage)
- 28 Jan 2026, 12:00 GMT
- Submission deadline
- 6 Feb 2026, 14:00 GMT
- Clarification deadline
- 30 Jan 2026, 16:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
All submissions will be managed through the e-tendering portal Ariba where a National Grid supplier account and pre-registration questionnaire is mandatory.
To register to this portal and to obtain access to the tender. An EOI and NDA must be completed, signed and returned to:
Support can be found using: support.ariba.com/item/view/204264 ↗.
Timeline
18 Dec 2025 → 15 Apr 2026 · 8 dates- Planning notice published311 days ago18 Dec 2025, 12:58 GMT
- Tender notice published271 days ago27 Jan 2026, 13:44 GMT
- Next notice expected270 days ago27 Jan 2026, 23:59 GMT
- Expressions of interest by270 days ago28 Jan 2026, 12:00 GMT
- Clarification questions by268 days ago30 Jan 2026, 16:00 GMT
- Submission deadline261 days ago6 Feb 2026, 14:00 GMT
- Award decision expected by206 days ago1 Apr 2026, 23:59 BST
- Contract starts193 days ago15 Apr 2026, 00:00 BST
Notice history
6 events · 2 releases on Find a Tender · since 18 Dec 2025- Planned procurement notice published18 Dec 2025, 12:58 GMTUK3
- Tender notice published27 Jan 2026, 13:44 GMTUK4
- Published value updated to £2,220,00027 Jan 2026, 13:44 GMTwas £3,000,000
- Status changed to active27 Jan 2026, 13:44 GMT
- Procurement method changed27 Jan 2026, 13:44 GMT
- Deadline published: 6 Feb 2026, 14:00 GMT27 Jan 2026, 13:44 GMT
Contracting authority & participating public bodies
Official documents & specifications (7)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications UK NDA-Global Brand Review External and Internal Content Services RFP This document will need to be reviewed and signed before returning to [email protected]. No tender documents will be shared until this has been completed in full and returned. A final executed …
- Bidding documents and specifications US NDA-Global Brand Review External and Internal Content Services RFP This document will need to be reviewed and signed before returning to [email protected]. No tender documents will be shared until this has been completed in full and returned. A final executed …
- Bidding documents and specifications Expression of Interest-Global Brand Review External and Internal Content Services RFP Outlining key information for the upcoming tender which will be reduced to 10 days as part of this process.
- Bidding documents and specificationsAccess: The Tender Pack will be provided on our e‑tendering platform (Ariba), and as set out within the PPN and EOI instructions. Suppliers must submit a completed EOI to request participation, and a signed NDA must be returned before access to the tender documents is granted. Once registered and the NDAs have been returned, you will be invited to the RFP and granted access to the necessary documents to submit your proposal.
- Bidding documents and specifications Expression of Interest-Required Information Document Please use this document to confirm you expression of interest and participation. Once this has been completed and returned to [email protected], you will receive further details on how to register to our e-ten…
Notices published for this procedure
- Tender notice Tender notice on Find a Tender
- Planned procurement notice Planned procurement notice on Find a Tender