← Back to search results

cancelledFind a Tender · award

General Residential Care Services

Buyer: Newcastle City Council →

BuyerNewcastle City Council
Statuscancelled
DeadlineNot published
ValueValue not published
Published9 Jun 2025

What is being bought

Newcastle City Council has a duty to provide care and support for its residents who are eligible according to the national criteria introduced by the Care Act 2014. The Council currently commissions general residential care services from external organisations in the City which allows us to meet the needs of some of our most vulnerable citizens and we are seeking to establish a new Framework.

Delivery location

UKC2

Categories

Social work and related services 85300000

Lot details

Lot 1

Newcastle City Council has a duty to provide care and support for its residents who are eligible according to the national criteria introduced by the Care Act 2014. The Council currently commissions general residential care services from external organisations in the City which allows us to meet the needs of some of our most vulnerable citizens and we are seeking to establish a new Framework.

Statuscancelled

Award criteria
price

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 85. The category anchor is Social work and related services (85300000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 8538,3731 median · 19.7 average (22,930 of 38,373 with a bid count)1.8 average (24,592 of 38,373 with named award suppliers)10 comparable price pairs
Same buyer203 median · 14.9 average (11 of 20 with a bid count)1.8 average (11 of 20 with named award suppliers)Not published
Delivery region: UKC2632 median · 20.2 average (37 of 63 with a bid count)2.8 average (38 of 63 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

030825-2025-1

Statusunsuccessful

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-04e1f8
Latest release ID030825-2025
Latest release timestampMon Jun 09 2025 09:12:07 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscancelled
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release0
Parties in latest release2

Notice history

DateEventReference
9 Jun 2025award, contract030825-2025
17 Apr 2025tenderUpdate015728-2025
17 Apr 2025tender005176-2025
27 Feb 2025tenderUpdate007407-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "030825-2025",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2025-06-09T10:12:07+01:00",
  "ocid": "ocds-h6vhtk-04e1f8",
  "buyer": {
    "id": "GB-FTS-44810",
    "name": "Newcastle City Council"
  },
  "awards": [
    {
      "id": "030825-2025-1",
      "status": "unsuccessful",
      "relatedLots": [
        "1"
      ],
      "statusDetails": "discontinued"
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-04e1f8",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Newcastle City Council has a duty to provide care and support for its residents who are eligible according to the national criteria introduced by the Care Act 2014. The Council currently commissions general residential care services from external organisations in the City which allows us to meet the needs of some of our most vulnerable citizens and we are seeking to establish a new Framework.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKC2"
          }
        ]
      }
    ],
    "title": "General Residential Care Services",
    "status": "cancelled",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Newcastle City Council has a duty to provide care and support for its residents who are eligible according to the national criteria introduced by the Care Act 2014. The Council currently commissions general residential care services from external organisations in the City which allows us to meet the needs of some of our most vulnerable citizens and we are seeking to establish a new Framework.",
    "classification": {
      "id": "85300000",
      "scheme": "CPV",
      "description": "Social work and related services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-44810",
      "name": "Newcastle City Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKC22",
        "locality": "Newcastle Upon Tyne",
        "postalCode": "NE18QH",
        "countryName": "United Kingdom",
        "streetAddress": "Civic Centre"
      },
      "details": {
        "url": "http://www.newcastle.gov.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Newcastle City Council",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "email": "john-paul.everson@newcastle.gov.uk"
      }
    },
    {
      "id": "GB-FTS-28409",
      "name": "Newcastle City Council",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Newcastle upon Tyne",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Newcastle City Council"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
Complete JSON history (4 releases)
9 Jun 2025 · 030825-2025 · award, contract
{
  "id": "030825-2025",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2025-06-09T10:12:07+01:00",
  "ocid": "ocds-h6vhtk-04e1f8",
  "buyer": {
    "id": "GB-FTS-44810",
    "name": "Newcastle City Council"
  },
  "awards": [
    {
      "id": "030825-2025-1",
      "status": "unsuccessful",
      "relatedLots": [
        "1"
      ],
      "statusDetails": "discontinued"
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-04e1f8",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Newcastle City Council has a duty to provide care and support for its residents who are eligible according to the national criteria introduced by the Care Act 2014. The Council currently commissions general residential care services from external organisations in the City which allows us to meet the needs of some of our most vulnerable citizens and we are seeking to establish a new Framework.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKC2"
          }
        ]
      }
    ],
    "title": "General Residential Care Services",
    "status": "cancelled",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Newcastle City Council has a duty to provide care and support for its residents who are eligible according to the national criteria introduced by the Care Act 2014. The Council currently commissions general residential care services from external organisations in the City which allows us to meet the needs of some of our most vulnerable citizens and we are seeking to establish a new Framework.",
    "classification": {
      "id": "85300000",
      "scheme": "CPV",
      "description": "Social work and related services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-44810",
      "name": "Newcastle City Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKC22",
        "locality": "Newcastle Upon Tyne",
        "postalCode": "NE18QH",
        "countryName": "United Kingdom",
        "streetAddress": "Civic Centre"
      },
      "details": {
        "url": "http://www.newcastle.gov.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Newcastle City Council",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "email": "john-paul.everson@newcastle.gov.uk"
      }
    },
    {
      "id": "GB-FTS-28409",
      "name": "Newcastle City Council",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Newcastle upon Tyne",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Newcastle City Council"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
17 Apr 2025 · 015728-2025 · tenderUpdate
{
  "id": "015728-2025",
  "tag": [
    "tenderUpdate"
  ],
  "date": "2025-04-17T08:46:42+01:00",
  "ocid": "ocds-h6vhtk-04e1f8",
  "buyer": {
    "id": "GB-FTS-138061",
    "name": "Newcastle City Council"
  },
  "tender": {
    "id": "008588",
    "title": "General Residential Care Services",
    "amendments": [
      {
        "id": "4",
        "unstructuredChanges": [
          {
            "where": {
              "label": "Time Limit for receipt of tenders or requests to participate",
              "section": "IV.2.2"
            },
            "newValue": {
              "date": "2025-05-01T12:00:00+01:00"
            },
            "oldValue": {
              "date": "2025-04-17T12:00:00+01:00"
            }
          }
        ]
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Newcastle City Council has a duty to provide care and support for its residents who are eligible according to the national criteria introduced by the Care Act 2014. The Council currently commissions general residential care services from external organisations in the City which allows us to meet the needs of some of our most vulnerable citizens and we are seeking to establish a new Framework, to commence on the 2nd June 2025.\nThe tender opportunity will be published on the OPEN portal on 20th March 2025.",
    "classification": {
      "id": "85300000",
      "scheme": "CPV",
      "description": "Social work and related services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-138061",
      "name": "Newcastle City Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKC22",
        "locality": "Newcastle upon Tyne",
        "postalCode": "NE1 8QH",
        "countryName": "United Kingdom",
        "streetAddress": "Civic Centre, Barras Bridge"
      },
      "details": {
        "url": "https://www.newcastle.gov.uk/"
      },
      "identifier": {
        "legalName": "Newcastle City Council",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Suzanne Guthrie-Gower",
        "email": "suzanne.guthrie.gower@newcastle.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
17 Apr 2025 · 005176-2025 · tender
{
  "id": "005176-2025",
  "tag": [
    "tender"
  ],
  "date": "2025-04-17T08:46:42+01:00",
  "ocid": "ocds-h6vhtk-04e1f8",
  "buyer": {
    "id": "GB-FTS-138061",
    "name": "Newcastle City Council"
  },
  "tender": {
    "id": "008588",
    "lots": [
      {
        "id": "1",
        "status": "active",
        "renewal": {
          "description": "One option to extend for 12 months"
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "Adults with eligible needs and who have been assessed as requiring support within a general residential care service, are likely to have a range of individual care and support needs relating to:\n•\ta physical disability and/or restricted mobility\n•\tfrailty related to age\n•\tdementia\n•\tlong term health conditions\n•\tend of life\n•\ta sensory impairment\n•\tlearning disabilities\n•\tmental health needs\n•\tattention and conduct disorders\n•\tthe presentation of behaviours that can challenge services\nGeneral residential care services provide accommodation, personal care and support needs to adults who cannot live independently. Care and support are offered throughout the day and night where required. \nThe accommodation, care and services provided should be matched to the requirements of each individual, supporting them to lead a fulfilling life which reflects, as closely as possible, life in their own home. The services provided should achieve good outcomes, offer good quality and provide care with safety and dignity.\nGeneral Residential Care Services will provide support to achieve identified outcomes from a Care Act (2014) Needs Assessment and will offer people:\n•\tDay to day support over a 24/7 period\n•\tA comfortable and safe environment to live in\n•\tSupport for physical, mental, emotional, social and spiritual needs\n•\tPrivacy, dignity, and respect\n•\tPersonal care and hygiene\n•\tMaintain nutrition\n•\tMeaningful activities of interest and enjoyment\n•\tPersonal identity is promoted\n•\tProtection from abuse and neglect\n•\tControl and choice over day-to-day life decisions including care and support\n•\tParticipation in work, education, training or recreation\n•\tSocial stimulation and economic well-being\n•\tDomestic, family and personal relationships\n•\tThe suitability of their living accommodation\n•\tAccess to healthcare services\n•\tContribution to society\nResidential Care Services can offer, by way of their Care Quality Commission Statement of Purpose, care and support to people with needs in addition to accommodation and general personal care.",
        "contractPeriod": {
          "durationInDays": 1080
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKC2"
          }
        ]
      }
    ],
    "title": "General Residential Care Services",
    "value": {
      "amount": 112209555,
      "currency": "GBP"
    },
    "status": "active",
    "bidOpening": {
      "date": "2025-04-24T12:30:00+01:00"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "awardPeriod": {
      "startDate": "2025-04-24T12:30:00+01:00"
    },
    "description": "Newcastle City Council has a duty to provide care and support for its residents who are eligible according to the national criteria introduced by the Care Act 2014. The Council currently commissions general residential care services from external organisations in the City which allows us to meet the needs of some of our most vulnerable citizens and we are seeking to establish a new Framework, to commence on the 2nd June 2025.\nThe tender opportunity will be published on the OPEN portal on 20th March 2025.",
    "tenderPeriod": {
      "endDate": "2025-04-24T12:00:00+01:00"
    },
    "hasRecurrence": false,
    "classification": {
      "id": "85300000",
      "scheme": "CPV",
      "description": "Social work and related services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://www.open-uk.org/",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-138061",
      "name": "Newcastle City Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKC22",
        "locality": "Newcastle upon Tyne",
        "postalCode": "NE1 8QH",
        "countryName": "United Kingdom",
        "streetAddress": "Civic Centre, Barras Bridge"
      },
      "details": {
        "url": "https://www.newcastle.gov.uk/",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Newcastle City Council",
        "noIdentifierRationale": "soleTrader"
      },
      "contactPoint": {
        "url": "https://www.open-uk.org/",
        "name": "Suzanne Guthrie-Gower",
        "email": "suzanne.guthrie.gower@newcastle.gov.uk"
      }
    },
    {
      "id": "GB-FTS-138062",
      "name": "Newcastle City Council",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Newcastle upon Tyne",
        "postalCode": "NE1 8QH",
        "countryName": "United Kingdom",
        "streetAddress": "Civic Centre, Barras Bridge,"
      },
      "details": {
        "url": "https://www.newcastle.gov.uk/"
      },
      "identifier": {
        "legalName": "Newcastle City Council"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
27 Feb 2025 · 007407-2025 · tenderUpdate
{
  "id": "007407-2025",
  "tag": [
    "tenderUpdate"
  ],
  "date": "2025-02-27T14:19:03Z",
  "ocid": "ocds-h6vhtk-04e1f8",
  "buyer": {
    "id": "GB-FTS-138061",
    "name": "Newcastle City Council"
  },
  "tender": {
    "id": "008588",
    "title": "General Residential Care Services",
    "amendments": [
      {
        "id": "3",
        "unstructuredChanges": [
          {
            "where": {
              "label": "Short Description",
              "section": "II.1.4"
            },
            "newValue": {
              "text": "The tender opportunity will be published on the OPEN portal on 5th March 2025."
            },
            "oldValue": {
              "text": "The tender opportunity will be published on the OPEN portal on 20th March 2025."
            }
          },
          {
            "where": {
              "label": "Time limit for receipt of tenders or requests to participate",
              "section": "IV.2.2"
            },
            "newValue": {
              "date": "2025-04-17T12:00:00+01:00"
            },
            "oldValue": {
              "date": "2025-04-24T12:00:00+01:00"
            }
          },
          {
            "where": {
              "label": "Conditions for opening of tenders",
              "section": "IV.2.7"
            },
            "newValue": {
              "date": "2025-04-17T12:30:00+01:00"
            },
            "oldValue": {
              "date": "2025-04-24T12:30:00+01:00"
            }
          }
        ]
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Newcastle City Council has a duty to provide care and support for its residents who are eligible according to the national criteria introduced by the Care Act 2014. The Council currently commissions general residential care services from external organisations in the City which allows us to meet the needs of some of our most vulnerable citizens and we are seeking to establish a new Framework, to commence on the 2nd June 2025.\nThe tender opportunity will be published on the OPEN portal on 20th March 2025.",
    "classification": {
      "id": "85300000",
      "scheme": "CPV",
      "description": "Social work and related services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-138061",
      "name": "Newcastle City Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKC22",
        "locality": "Newcastle upon Tyne",
        "postalCode": "NE1 8QH",
        "countryName": "United Kingdom",
        "streetAddress": "Civic Centre, Barras Bridge"
      },
      "details": {
        "url": "https://www.newcastle.gov.uk/"
      },
      "identifier": {
        "legalName": "Newcastle City Council",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Suzanne Guthrie-Gower",
        "email": "suzanne.guthrie.gower@newcastle.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}