Find a TenderAwarded
Published 16 Sept 2025, 11:54 BST

Official UK procurement notice

General Dental Services and Unscheduled (Urgent Treatment) for Lot 1 Holt and Wells-next-the-Sea Lot 2 – Thetford

Official notice

Authority: NHS Norfolk and Waveney Integrated Care Board (Central government)·Consortium: 2 public authorities

2 lotsServicesOpen procedure
Published estimate£1,206,165total for 2 lots · 1 value update
Submissions closed 22 Oct 2025awarded 15 Nov 2025
Awarded to Damira Dental Studios Ltd2 awards
Contract term 14 yrsends 1 Apr 2040 · starts 1 Apr 2026

What is being bought2 lots · detail below

Published requirement description

NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) intend to award contracts to Damira Dental Studios Ltd for the provision of General Dental Services and Unscheduled Care (Urgent Treatment) Services for Lot 1 Holt and Wells – next– the – Sea and Lot 2 – Thetford following a Competitive Process. <br/><br/>Note - the Estimated Total Value of the procurement in section <br/>II.1.7.1 Value (excluding VAT) is based on the annual contract value for both Lot 1 and Lot 2 as the General Dental Services contract has no end date and is held in perpetuity.

CPV: Dental-practice services · Health services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£1,206,165 together) · same evaluation weights on every lot
Lot #1Holt and Wells – next – the – SeaAwarded 14 yrsPublished value£706,165

This is an intention to award notice under the competitive process.<br/>NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) intend to award a contract to Damira Dental Studios Ltd for the provision of General Dental Services and Unscheduled Care (Urgent Treatment) Services for Lot 1 Holt and Wells – next– the – Sea following a robust Competitive Process.<br/><br/>Services are expected to commence on 1st April 2026 and as this is an NHS General Dental Services Contract, the contract will have no end date. <br/><br/>The estimated value per annum is £641,534.00. Note - the Estimated Total Value in section V.2.4.1 Initial estimated total value is based on the annual contract value for Lot 1 as the General Dental Services contract has no end date and is held in perpetuity.<br/><br/>This is an existing service and an existing provider.

Contract period: 1 Apr 2026 – 1 Apr 2040 (14 yrs)
Delivery: East of England · Holt and Wells – next – the – Sea
Variant bids: not allowed
Lot #2ThetfordAwarded 14 yrsPublished value£500,000

This is an intention to award notice under the competitive process.<br/>NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) intend to award a contract to Damira Dental Studios Ltd for the provision of General Dental Services and Unscheduled Care (Urgent Treatment) Services for Lot 2 Thetford following a robust Competitive Process.<br/><br/>Services are expected to commence on 1st April 2026 and as this is an NHS General Dental Services Contract, the contract will have no end date. <br/><br/>The estimated value per annum is £455,758.00. Note - the Estimated Total Value in section V.2.4.1 Initial estimated total value is based on the annual contract value for Lot 2 as the General Dental Services contract has no end date and is held in perpetuity.<br/><br/>This is a new service and a new provider.

Contract period: 1 Apr 2026 – 1 Apr 2040 (14 yrs)
Delivery: East of England · Thetford
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 79%Price: 5%Social value: 10%Environmental: 6%
Published sub-criteria (5)
  • Quality and Innovation: 46%
  • Improving access, reducing health inequalities and facilitating Choice: 33%
  • price: 5%
  • Social Value: 10%
  • Integration, Collaboration & Service Sustainability: 6%
Published award criteria (5)
  • Social Value: 10.00%
  • Quality and Innovation: 46.00%
  • Integration, Collaboration & Service Sustainability: 6.00%
  • Improving access, reducing health inequalities and facilitating Choice: 33.00%
  • Price: 5.00%
Conditions of participation1
  • Suitability

    Key points for consideration for interested providers are that they: -<br/><br/>1. Must already be a current provider for dental services or have necessary experience.<br/>2. Already be CQC registered or with the imminent intention to become registered with the CQC within the mobilisation period.<br/>3. Must be willing to work with system partners (e.g. 111 or other primary care providers) who will signpost patients to the service.<br/>4. Must have suitable premises (please refer to procurement documentation for further details) or plans in place.

What this means for your bid
  • Price carries 5 of 100 points: a 10% discount moves about 0.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
16 Sept 2025, 11:54 BST
Last source update
18 Dec 2025, 15:52 GMT
Award evaluation window
22 Oct 2025 – …
Authority reference
AG25511
FTS notice number
2025/S 000-084558
Classification (CPV)
Dental-practice servicesHealth services
Delivery area
East of England (UKH16)
Official registry OCID
ocds-h6vhtk-059b25 Find a Tender

Publisher note: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. <br/>The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 12pm (midnight) on Monday 5th January 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.<br/><br/>Written representations need to be sent via the Atamis e-tendering portal, Project Reference: C389490 - General and Unscheduled Dental Services for Holt, Wells-next-the-Sea & Thetford<br/><br/>The award decision makers are Primary Care Commissioning Committee, NHS Norfolk and Waveney ICB and The Project Group.<br/><br/>The evaluation panel consisted of NHS Norfolk and Waveney Integrated Care Board personnel: -<br/><br/>Senior Primary Care Commissioning Manager<br/>Finance Manager<br/>Head of Finance Primary Care & Corporate<br/>Senior Contract Support<br/>Senior Nurse for POD<br/>Quality Improvement Dental Nurse<br/>Primary Care Commissioning Officer<br/>Senior Special Projects Manager<br/>Primary Care Commissioning Support Officer Pharmacy & Optometry<br/>Senior Primary Care Delivery Manager<br/>Senior Programme Manager Health Inequalities & VCSE Partnering<br/>Commissioning Manager – Pharmacy and Optometry<br/>Head of Primary Care Strategic Planning<br/>Primary Care Commissioning Manager – Interface<br/>Head of Primary Care Commissioning (Dental & GP)<br/><br/>Four potential conflicts of interest were flagged as part of this process. The four conflicts of interest were reviewed by the Project Leads who agreed that the four members who identified potential conflicts of interest were to remain as part of the evaluation panel. <br/><br/>The perceived conflicts of interest were mitigated against as no prior information or contractual information regarding the Provider was taken into consideration when evaluating. The panel members who did identify perceived conflicts of interest were never the sole voice on any scores as each question had more than one panel member and was the questions were discussed in depth as part of a robust moderation process.<br/><br/>The Basic Selection Criteria was scored on a Pass/Fail or For Information basis. The Key Criteria were a combination of Pass/Fail or weighted questions as follows:<br/><br/>1. Quality and Innovation 46.00%<br/>2. Value 5.00%<br/>3. Integration, Collaboration & Service Sustainability 6.00%<br/>4. Improving access, reducing health inequalities and facilitating Choice 33.00%<br/>5. Social Value 10.00%<br/><br/>The weightings for the 5 key criteria were determined by the procurement panel to give appropriate relative importance to each of the sections equally in line with the commissioning expectations for the service. These were assessed on a scored basis (0-5), with the exception of the Value Key Criteria which was scored on a Pass/Fail basis, as per the evaluation criteria set out within the procurement documentation.<br/><br/>The awarded Provider has been selected as they have met all requirements of the Basic Selection Criteria and scored the highest overall out of 100% against the published Key Criteria (listed above).

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated

Tender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗

Submission deadline
22 Oct 2025, 10:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
22 Oct 2025, 10:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

24 Sept 2025 → 1 Apr 2026 · 5 dates
  1. Next notice expected392 days ago
    24 Sept 2025, 00:00 BST
  2. Submission deadline364 days ago
    22 Oct 2025, 10:00 BST
  3. Bids opened364 days ago
    22 Oct 2025, 10:00 BST
  4. Notice published306 days ago
    18 Dec 2025, 15:52 GMT
  5. Contract starts203 days ago
    1 Apr 2026, 00:00 BST

Notice history

6 events · 3 releases on Find a Tender · since 29 Sept 2025
  1. Published value updated to £1,206,165
    29 Sept 2025, 16:14 BST
    was £0
  2. Status changed to active
    29 Sept 2025, 16:14 BST
  3. Procurement method changed
    29 Sept 2025, 16:14 BST
  4. Deadline published: 22 Oct 2025, 10:00 BST
    29 Sept 2025, 16:14 BST
  5. Status changed to complete
    18 Dec 2025, 15:52 GMT
  6. Buyer details updated
    18 Dec 2025, 15:52 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £1,097,2922 contracts exc. VAT
Bids received 6
Contracts signed 2latest 15 Nov 2025
Awarded toValueDateStatus
Lot 1 · Holt and Wells – next – the – Sea1 award
Damira Dental Studios Ltd£641,534 †—Awarded
Lot 2 · Thetford1 award
Damira Dental Studios Ltd£455,758 †—Awarded

Contracts

  • Lot 1 - Holt and Wells – next – the – Sea · Damira Dental Studios Ltd

    Signed
    15 Nov 2025
    Value
    £641,534
    Period
    … – 1 Apr 2040
    Status
    active
  • Lot 2 - Thetford · Damira Dental Studios Ltd

    Signed
    15 Nov 2025
    Value
    £455,758
    Period
    … – 1 Apr 2040
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Holt and Wells – next – the – Sea2bids———
2 · Thetford4bids———

Contracting authority & participating public bodies

2 public bodies on the notice

NHS Norfolk & Waveney Integrated Care Board

Contracting authorityCentral GovernmentBody governed by public lawHealth County Hall, Martineau Ln, Norwich, East of England, NR1 2DHContact name, email

Consortium members and other public bodies

Dispute resolution & review bodies

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria