Gateline Replacement · UK public procurement notice

Merseyrail are working in close partnership with Liverpool City Region Combined Authority (LCRCA) to transform customer journeys ensuring that customers can benefit from a pay as you go (PAYG) Account Based Ticketing system (ABTS). This aligns with the 'London style ticketing' which is a vision endorsed by Merseyrail and the Metro Mayer of the Liverpool City Region.

Merseyrail operate a frequent train service across a small dense urban network and the average fare is low. Research shows that customers tend not to purchase their ticket before travel and instead prefer to purchase their ticket at a station.

Using a new ABT system passengers would simply tap a platform validator or station gate at the start and end of their journey. The ABT system uses these taps to calculate and charge the best

value fare for the journey, removing the need for passengers to queue at ticket offices or work out which ticket they require.

The ABT system will be token agnostic, providing the flexibility to accept ITSO (MetroCard), EMV (bank card and EMV devices such as mobile phones) and Barcode. However, Merseyrail's current gate lines do not support EMV and so as part of the Future Ticketing Strategy, we are looking to procure replacement gate lines which will include the above functionality.

ITSO will be Phase 1 of the ABT rollout, in which passengers will use the existing MetroCard to tap in and tap out. With integration with Merseytravel's Host Operator Processing System (HOPS), the newABT system will charge the passenger's bank account assigned to the MetroCard.

Phase 2 will be EMV, allowing passengers to tap the gates and platform validators with their bankcard or EMV enabled device, with automatic charges going to that bankcard.Consistent with gate lines across the country, Merseyrail gate lines are not compatible with EMV and so Merseyrail is now looking to replace gate lines with EMV capabilities as part of the delivery of ABT.

This procurement will involve replacing 50 gates with priced options for the potential of a further 13 additional gates being installed to the Merseyrail estate, Bidders will be requested to price each location individually to allow prioritisation of sites and budget, as well as an all-inclusive cost which may drive efficiencies and cost savings.Platform validators required for ABT are already installed at all non-gated stations. Based on the

planned phases, compatibility with ITSO and EMV are must have requirements, with support for magnetic stripe paper tickets and barcode as options to be costed for separately.

3. SCOPE

The scope of this procurement covers physical gate hardware along with systems and services as detailed below.

Although the new ABT system will be token agnostic, Merseyrail is looking for costs for the new gate lines to include a breakdown of cost options with CCST magnetic tickets and Barcode ticket

compatibility as options, and ITSO and EMV as must haves upon initial installation.

3.1 Gate Replacement

Merseyrail's estate currently consists of 50 station gates, all of which need to be replaced. In addition to this, In addition to this, 13 new gates may be purchased for installation, with 5 new

gates at the Water Street entrance to James Street station, 4 new gates at Lime Street low level and 4 more at Old Hall Street. Gate lines include a mixture of Automatic Ticket Gates (ATGs), Wide

Aisle Gates (WAGs) and manually operated Auxillary Gates.

Safety measures will be a key consideration in the specification and will include but not be limited to:

• Design and functions to avoid customer entrapment and injury.
• Compliance with minimum clear opening widths and minimum evacuation numbers.
• Emergency Manual Override and 'Fail Safe' features to open all gates and an interface with the fire alarm system.
• The gate installation must be designed in order to avoid any exposed or loose cabling or other features that may create a trip hazard.
• Gates must have a single action release facility so that in the event of any safety risk, the station staff can open all gates in one operation. The gates must stay in the open position until they have been reset by a member of staff. Each individual gate must be capable of being released by staff using a key or a pass.
• Compliance with Inclusive Mobility Guidelines and EA Code of Practise.

Hardware

• Surveys of installation locations and detailed installation plans are to be submitted by the supplier as part of any Tender submission and must include all cabling.
• Automatic ticket gates are to be designed with a minimum clear walkway width of 620mm. All standard automatic ticket gates must be power operated as to permit a passenger with a valid ticket or pass to travel through if either inserted into the gate, read by a contactless reader or read by a scanner on the gate.
• Wide aisle gates (WAGs) must be installed as well standard ATGs to cater for passengers with children, luggage or impaired mobility and also those with incompatible tickets. The WAGs must

provide a clear opening width of at least 900mm.

• Automatic gates must include a display and sounds to indicate whether the gate is operational and if a ticket has been accepted.
• Transaction/validation speed must be within 500ms.
• All gates (ATG's and WAG's) should be reversible and thus must be able to operate in either direction.

3.2 Gate Validation

Gates must be capable of validating tickets that are presented, the media types that the gate must support are ITSO and cEMV and as priced options for magnetic stripe tickets and barcode tickets in a number of form factors.

• Gate validation will be required to conform to ISO/IEC 14443 standard to allow reading of ITSO cards and cEMV.
• For contactless media, upon card presentation, Gate Validation must determine the card type presented (ITSO or cEMV) before carrying out the onward processing relevant to that card type.
• The Gate Validation must support the installation of an ITSO Security Application Module (I…