Garden Maintenance, Groundworks, and Estate Clearance Framework Agreement

The City of Edinburgh Council (the Council) requires a responsive citywide service for managing empty homes and garden areas, including wider estates, through the Council’s four locality housing teams. The Council has a housing stock of just under 20,000 homes, with approximately 1,500 homes becoming vacant each year. The service involves reactive work related to garden areas for the Council’s empty properties and surrounding wider areas, covering: Garden Maintenance and Groundworks includes grass tidying and cutting, minor hard landscaping, small-scale fencing, and hedge and tree cutting. Estate Clearance: fly-tipping uplifts, litter picks, etc The appointed Service Providers will be required to: Respond to work orders raised by the Council’s four locality housing teams Property Teams across Edinburgh, cantered on the city’s Council housing stock and estates. Liaise with the four locality housing teams to clarify requirements, complete work orders, and handle payments using a Total Mobile solution. Provide a Contract Manager who will be available for on-site meetings with locality housing teams to review potential work, and discuss any ongoing concerns or issues related to performance, for both individual and group orders. Collaborate constructively with locality housing teams to deliver timely and high-quality services to Edinburgh’s residents. Complete all requested works and services within specified timescales and to the stipulated standards. Comply with all relevant Health and Safety at Work Regulations for all works and services. Ensure that all equipment used for the contract is tested and certified according to the manufacturer’s recommendations and applicable current legislation, in line with the Council’s approved service provider code of conduct. Require that all operatives wear appropriate personal protective equipment and responsibly handle the removal of sharps, such as broken glass or used needles, using designated sharps boxes, which must be disposed of off-site at an appropriate refuse facility. Ensure that the service provider’s representatives and operatives demonstrate courtesy and consideration towards residents and the public potentially impacted by the works. Appropriately Park service vehicles at work locations without obstructing roads, driveways, pavements, or causing general disruptions. Service providers are also responsible for arranging any necessary temporary parking permits for controlled parking zones (CPZs). Include any materials, works, and services not specifically mentioned but that are implied and deemed necessary for the satisfactory completion of the works and services.