Official UK procurement notice
FWoW Connections Portal - Phase 1 additional costs
Authority: NORTHERN GAS NETWORKS LIMITED (Public body)
What is being bought
Published requirement descriptionIn 2020 during the FWoW Connections project it was identified that an online self-serve
portal would benefit both the connections team but also our connections customers by
improving the time it takes to raise and complete a quotation
or job. It would also improve the overall customer experience because customers would have
access to real time information about their application status.
TPoint have built the majority of the functionality in the portal. This notice is for for some additional costs to implement Phase 1 of the portal for go live.
CPV: IT services: consulting, software development, Internet and support
The lotProcurement structure
single lot · no lot value publishedLot #1Awarded
Procedure terms & legal framework
From the official record- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 30 Mar 2022, 14:40 BST
- Last source update
- 30 Mar 2022, 14:51 BST
- FTS notice number
2022/S 000-008574- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-032813Find a Tender
- Why no open competition
The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
- Published justification
In 2020 during the FWoW Connections project it was identified that an online self-serve portal would benefit both the connections team but also our connections customers by improving the time it takes to raise and complete a quotation
or job. It would also improve the overall customer experience because customers would have access to real time information about their application status. TPoint have built the majority of the functionality in the portal. This notice is for some additional costs to implement Phase 1 of the portal for go live.
N.B. This a variation to the Customer Engagement Management System contract. The total overall increase since the original contract is 39%, however NGN was unable to publish a modification notice because the original contract notice cannot be found, therefore a VEAT notice was published instead.
- Review procedure
Email to [email protected]
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| TPoint Solutions Limited | £16,553 †same award published again · counted once | — | Awarded |
| TPoint Solutions Limited | £16,553 † | — | Awarded |
Contracts
Contract 008568-2022-1 · TPoint Solutions Limited
- Signed
- 30 Mar 2022
- Value
- £16,553
- Status
- active
Contract 008574-2022-1 · TPoint Solutions Limited
- Signed
- 30 Mar 2022
- Value
- £16,553
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Northern Gas NetworksReview body
Bidders & participating suppliers
1 commercial party on the notice- TPoint Solutions LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.