Find a TenderAwarded
Published 4 May 2024, 10:05 BST

Official UK procurement notice

FSCS498 Public Relations, Public Affair and Stakeholder Relations

Official notice

Authority: Financial Services Compensation Scheme (Public body)

ServicesRestricted procedure
Published estimate£1,500,000exc. VAT9.7% above published estimate
Submissions closed 3 Jun 2024awarded 27 Mar 2025
Awarded to Hanover Communications International Ltd

What is being bought

Published requirement description

FSCS seeks to procure the services of a Public Relations, Public Affairs and Stakeholder Relation Agency to provide public relations, social media, public affairs and stakeholder management support.

The successful supplier will deliver a fully integrated comprehensive communications strategy and programme to build and maintain the reputation of FSCS among its audience including;

•providing strategic advice and support on development of consumer themes, plans and tactics, on corporate issues and in relation to stakeholder engagement.

•provide strategic advice, support and delivery on Public Relations, Public Affairs and stakeholder activities

The Contract will be for an initial 3 years with the option to extend on 2 occasions for periods of up to 12 months on each occasion (maximum length of contract to be 5 years)

  • Recurrence: 60 months

CPV: Public relations consultancy services · Public relations management services · Public relations services · Stakeholders representation services

The lotProcurement structure

single lot · no lot value published
Lot #1FSCS requires the services of a Public Relations, Public Affairs and Stakeholder…AwardedRenewal

FSCS requires the services of a Public Relations, Public Affairs and Stakeholder Relation Agency to provide public relations, social media, public affairs and stakeholder management support.

The supplier will deliver a fully integrated comprehensive communications strategy and programme to build and maintain the reputation of FSCS among its audience including;

•providing strategic advice and support on development of consumer themes, plans and tactics, on corporate issues and in relation to stakeholder engagement.

•provide strategic advice, support and delivery on Public Relations, Public Affairs and stakeholder activities

The Contract will be for an initial 3 years with the option to extend on 2 occasions for periods of up to 12 months on each occasion (maximum length of contract to be 5 years) Additional information: To respond to this opportunity please click here: www.delta-esourcing.com/respond/E4C235G896 ↗

Delivery: UK · UNITED KINGDOM
Extensions: There is an option to extend on 2 occasions for periods of up to 12 months on each occasionVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (8)
  • Partnership and Account Management: 10.5%
  • Strategic Counsel and Reputational Management: 14%
  • External Monitoring: 10.5%
  • Raising Awareness of FSCS: 14%
  • Service Quality and Measurement: 10.5%
  • Presentation – Crisis Communications: 10.5%
  • Fixed Management Fee for Account Management: 24%
  • Blended Rate Card for Project Staff: 6%
Published award criteria (8)
  • Partnership and Account Management: 10.5
  • Strategic Counsel and Reputational Management: 14
  • External Monitoring: 10.5
  • Raising Awareness of FSCS: 14
  • Service Quality and Measurement: 10.5
  • Presentation – Crisis Communications: 10.5
  • Fixed Management Fee for Account Management: 24
  • Blended Rate Card for Project Staff: 6
Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · 60 months
First published
4 May 2024, 10:05 BST
Last source update
3 Oct 2025, 14:05 BST
FTS notice number
2025/S 000-062170
Classification (CPV)
Public relations consultancy servicesPublic relations management servicesPublic relations servicesStakeholders representation services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-04576d Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic payment

Publisher note: To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=941775773 GO Reference: GO-2025103-PRO-32620321

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Submission deadline
3 Jun 2024, 14:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Detailed submission instructions & authority contactsFrom official release

Timeline

3 Jun 2024 → 3 Oct 2025 · 3 dates
  1. Submission deadline
    3 Jun 2024, 14:00 BST
  2. Invitations to tender expected
    14 Jun 2024, 00:00 BST
  3. Notice published385 days ago
    3 Oct 2025, 14:05 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    3 Oct 2025, 14:05 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,645,8331 contract exc. VAT
Bids received 19
Contracts signed 1latest 27 Mar 2025
Awarded toValueDateStatus
Hanover Communications International LtdFSCS498 Public Relation, Public Affairs & Stakeholder Management Support£1,645,833 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
19bids———

Contracting authority & participating public bodies

Financial Services Compensation Scheme

Contracting authorityPublic bodyBody governed by public lawEconomic affairs Beaufort House, 15 St. Botolph Street, London, UK, EC3A 7QUContact email, phone Published organisation website ↗

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria