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Official procurement procedure

Friends and Family Test - Patient Experience

No classification published
Location not published
Official notice
Published value
£500,000
Submission deadline 20 May 2026, 10:52 BST
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Mid and South Essex NHS Foundation Trust: "Friends and Family Test - Patient Experience". Published status: complete. Published value: £500,000. 1 published lot. Recorded submission deadline: 20 May 2026, 10:52 BST. See the official notice for participation instructions.
Contracting AuthorityMid and South Essex NHS Foundation TrustScope & CategoriesNot publishedSubmission Window
Closed
20 May 2026, 10:52 BST
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)£500,000
Bidder Intelligence · Authority Profile: Mid and South Essex NHS Foundation Trust
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Mid and South Essex NHS Foundation Trust. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
3.3Bids / Report
50% of reports have one bid
Supplier ConcentrationModerate Concentration
MYC Group (UK) LtdTop vendor: 33.8% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 161 active published awards; 4 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
MYC Group (UK) Ltd1 win£249,244
Becton Dickinson UK LIMITED1 win£114,162
Akeso & Company Limited1 win£97,620
HAAG - STREIT UK LTD1 win£97,529
GASARC GROUP LTD1 win£74,532
Procedure terms
Contracting AuthorityMid and South Essex NHS Foundation Trust
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published26 Aug 2026, 12:55 BST
Last source update26 Aug 2026, 12:55 BST
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-05ea77
What is being bought
The NHS Friends and Family Test (FFT) is an important tool to help people who use NHS services have the opportunity to provide feedback on their experience.
What changed
From the official release history
  1. Official notice release published
    26 Aug 2026, 12:55 BST
  2. tender value changed
    23 Jul 2026, 14:57 BST
  3. Status changed to complete
    23 Jul 2026, 14:57 BST
  4. Official notice release published
    23 Jul 2026, 14:57 BST
  5. Submission deadline changed to published date
    23 Jul 2026, 14:57 BST
  6. Published value updated to £500,000
    22 Apr 2026, 10:57 BST
  7. Status changed to active
    22 Apr 2026, 10:57 BST
  8. Official notice release published
    22 Apr 2026, 10:57 BST
  9. Submission deadline changed to 20 May 2026, 10:52 BST
    22 Apr 2026, 10:57 BST
  10. Official notice release published
    28 Nov 2025, 11:10 GMT
  11. Status changed to planning
    27 Nov 2025, 16:06 GMT
  12. Official notice release published
    27 Nov 2025, 16:06 GMT
  13. Buyer information updated
    27 Nov 2025, 16:06 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    26 Aug 2026, 12:55 BST
  2. Submission deadline
    20 May 2026, 10:52 BST
  3. Award active
    Not published · Not published
  4. Contract active
    Signed 26 Aug 2026, 00:00 BST · £255,000
Commercial outcome and competition
Awards
Rate My Care Ltd
Not published · Not published · active
Contracts
Friends and Family Test - Patient Experience
£255,000 · signed 26 Aug 2026, 00:00 BST · active
Contract period: 1 Sept 2026, 00:00 BST — 31 Aug 2029, 23:59 BST
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Mid and South Essex NHS Foundation Trust

Contracting authority GB-PPON-PBVJ-9475-ZCMD
View buyer profile

  • Mid and South Essex NHS Foundation Trust
    buyer

    GB-PPON: PBVJ-9475-ZCMD
    Nethermayne, Basildon, UKH37, SS16 5NL, GB
    katie.doherty4@nhs.net

  • Rate My Care Ltd
    supplier

    GB-COH: 15603776
    Prime Apartments, 483 Green Lanes,, London, UKI54, N13 4FG, GB
    admin@ratemycare.com
Documents (1)
Official links; attachments are not copied

  • Not published

    tender
    conflictOfInterest
Related procedures (0)
No data
No related procedures published