Freshservice Contract · UK public procurement notice

Official notice

Authority: Braintree District Council (Local council)

Below threshold - limited competition

Sectors: IT Services & Software (72) Delivery: UK

Awarded value£43,423published contract · exc. VAT

Awarded 31 Dec 2025

Awarded to Softcat Plc

What is being bought

Published requirement description

Specification for renewal of Freshservice contract

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: UK

72222300 Information technology services

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - limited competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 5 Jan 2026, 07:59 GMT
Last source update: 5 Jan 2026, 07:59 GMT
Authority reference: EPPRFQ150
FTS notice number: 2026/S 000-000115
Latest notice: Contract details notice (UK7)
Delivery area: UK
Official registry OCID: ocds-h6vhtk-05feed Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
5 Jan 2026, 07:59 GMT
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £43,4231 contract exc. VAT

Contracts signed 1latest 31 Dec 2025

Awarded to	Value	Date	Status
Softcat Plc	£43,423 †	—	Awarded

Contracts

Freshservice Contract · Softcat Plc
Signed
31 Dec 2025
Value
£43,423
Period
12 Feb 2026 – 12 Feb 2028
Status
active

Contracting authority & participating public bodies

Braintree District Council

Contracting authorityPublic authority - sub-central government GB-PPON: PGBP-7262-MJTR Causeway House, Braintree, East of England, CM7 9HBContact email

Bidders & participating suppliers

1 commercial party on the notice

SOFTCAT PLCAwarded supplierGB-COH: 02174990GB-PPON: PZRT-9169-TVMT Solar House, Fieldhouse Lane, Marlow, South East, SL7 1LWContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender5 Jan 2026, 07:59 GMT