Find a TenderAwarded
Published 14 Feb 2023, 15:46 GMT

Official UK procurement notice

Framework for the Provision of Sign Language Interpreters

Official notice

Authority: City of Glasgow College (Education)

Framework agreementServicesOpen procedureSME suitable
Framework ceiling (notional)£480,000framework ceiling, not attributable revenue · 1 value update
Submissions closed 11 Jun 2025awarded 7 Jul 2025
Next notice expected 31 May 2023

What is being bought

Published requirement description

City of Glasgow College is currently looking to implement a framework agreement for qualified Sign Language Interpreters to support and facilitate communication between individuals who are deaf, deaf-blind, or have a hearing loss, and hearing individuals. This will be achieved through the in-person presence of a qualified linguist, ensuring clear, effective, and accessible communication for all parties.

  • Recurrence: This contract will be reviewed six months prior to the contract ending.

CPV: Interpretation services

How this framework works

From the published notice
Bids received
5 bids received · 5 suppliers appointed

The lotProcurement structure

single lot · no lot value published
Lot #1AwardedRenewal
Delivery: Scotland · City of Glasgow College
Extensions: 2 x 12 monthsVariant bids: not allowedElectronic catalogue: required

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (9)
  • Linguist Vetting and Selection: 10%
  • Linguist Competency and Quality: 20%
  • Administration and Management: 10%
  • Monitoring and Reviewing Performance: 10%
  • Fair Work Practices: 3%
  • Business Continuity Planning: 3%
  • Equality, Diversity & Inclusion: 2%
  • Global Climate & Ecological Emergency: 2%
  • price: 40%
Published award criteria (9)
  • Linguist Vetting and Selection: 10
  • Linguist Competency and Quality: 20
  • Administration and Management: 10
  • Monitoring and Reviewing Performance: 10
  • Fair Work Practices: 3
  • Business Continuity Planning: 3
  • Equality, Diversity & Inclusion: 2
  • Global Climate & Ecological Emergency: 2
  • Price: 40
Conditions of participation2
  • Suitability

    Bidders must be able to demonstrate that they are suitably qualified and authorised to provide Sign Language Interpreting services within the UK. All interpreters delivering services under this contract must act in accordance with the Code of Conduct relevant to the Services they are undertaking. This includes (but is not limited to):

    • National Registers of Communication Professionals working with Deaf and Deafblind People (NRCPD) (see their website for more information)
    • Sign Language Interpreters Registered with RBSLI (Register of British Sign Language Interpreters)

    Interpreters must hold current, valid registration and adhere to the professional codes of conduct of their registering body. The College reserves the right to request evidence of qualifications and professional registration for all interpreters assigned under this contract.

  • Economic & financial standing

    Please refer to Part 4 B Economic and Financial Standing of the SPD

    The College will use the following ratios to evaluate a bidder's financial status.

    Bidders must confirm within their response to the relevant question within the 'Qualification envelope' that as a minimum, 2 out of the 3 ratios can be met and what the value of each ratio is.

    The 3 ratios to be evaluated are:

    Profitability - this is taken as profit after tax but before dividends and minority interests. If a company makes a profit then it is a pass for this ratio;

    Liquidity - this is calculated as current assets less stock and work in progress, divided by current liabilities. If the answer is greater than or equal to 'one' then it is a pass for this ratio;

    Gearing - this is calculated as the total external secured borrowing (short term and long term) divided by shareholder funds expressed as a percentage. If the answer is less than or equal to 100% it is considered a pass for this ratio.

    Where 2 out of the 3 ratios cannot be met, the College may take the undernoted into consideration when assessing financial viability and the risk to the College, providing that the Bidder can supply evidence to substantiate any of the mitigating criteria.

    This list is not exhaustive and other criteria may be considered where proposed by a bidder as mitigating factors:

    Would the bidder have passed the checks if prior year accounts had been used?

    Were any of the poor appraisal outcomes 'marginal'?

    Does the bidder operate in a mar…

Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
  • “Framework for the Provision of Sign Language Interpreters” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · This contract will be reviewed six months prior to the contract ending.
First published
14 Feb 2023, 15:46 GMT
Last source update
17 Jul 2025, 15:26 BST
Award evaluation window
11 Jun 2025 – …
Authority reference
CS/CoGC/25/12
FTS notice number
2025/S 000-041030
Classification (CPV)
Interpretation services
Delivery area
Scotland (UKM82)
Official registry OCID
ocds-h6vhtk-03a5a2 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: In an open tendering procedure prior to any award being made the successful bidder must provide the undernoted certificates, declarations and/or completed questionnaires to evidence their compliance with the relevant questions within the Qualification Questionnaire. All certificates, declarations and questionnaires can be found within the Attachment area of PCS-T. Appendix A – Form of Tender; Appendix B – Freedom of Information; Appendix C – SUSTAIN Supply Chain Code of Conduct; Appendix E – PECOS Supplier Adoption Form; Appendix G - GDPR Assurance Assessment (Processor) Appendix N – Declaration of Conflict of Interest; Appendix O – Declaration of Non-Involvement of Human Trafficking; Appendix P – Declaration of Non-Involvement of Serious Organised Crime; Appendix Q – Prompt Payment Certificate; In the case of an open tender this information will not be required to be uploaded and submitted with the bid, but will instead be requested by the College following the conclusion of the evaluation of the Qualification, Technical and Commercial Questionnaires and prior to the award of the tender. Failure to provide this information or in the event that the information provided does not support or evidence the statements made within the Qualification Questionnaire, will invalidate any bid. In this scenario the College will seek to obtain the relevant information and evidence from the second highest scoring bidder and so on, and upon verification will award the contract to this bidder instead. The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is project_29155 For more information see: https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html (SC Ref:804739)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Appointment period ends
11 Jun 2025, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
11 Jun 2025, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

31 May 2023 → 17 Jul 2025 · 4 dates
  1. Next notice expected
    31 May 2023, 00:00 BST
  2. Admission / appointment period endsperiod end, not a bid countdown
    11 Jun 2025, 12:00 BST
  3. Bids opened
    11 Jun 2025, 12:00 BST
  4. Notice published
    17 Jul 2025, 15:26 BST

Notice history

11 events · 8 releases on Find a Tender · since 2 Oct 2023
  1. Status changed to active
    2 Oct 2023, 14:55 BST
  2. Procurement method changed
    2 Oct 2023, 14:55 BST
  3. Deadline published: 30 Oct 2023, 12:00 GMT
    2 Oct 2023, 14:55 BST
  4. Deadline moved to 28 Feb 2024, 12:00 GMT
    26 Jan 2024, 13:53 GMT
    +121 days · was 30 Oct 2023, 12:00 GMT
  5. Status changed to cancelled
    26 Jan 2024, 13:54 GMT
  6. Deadline moved to 12 Mar 2024, 12:00 GMT
    28 Feb 2024, 10:58 GMT
    +13 days · was 28 Feb 2024, 12:00 GMT
  7. Status changed to complete
    13 Jun 2024, 10:52 BST
  8. Published value updated to £480,000
    7 May 2025, 15:11 BST
    was £1,296,000
  9. Status changed to active
    7 May 2025, 15:11 BST
  10. Deadline moved to 11 Jun 2025, 12:00 BST
    7 May 2025, 15:11 BST
    +456 days · was 12 Mar 2024, 12:00 GMT
  11. Status changed to complete
    17 Jul 2025, 15:26 BST
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineTime limit · IV.2.228 Feb 202412 Mar 2024+13 d
—Bid openingConditions for opening of tenders · IV.2.728 Feb 202412 Mar 2024+13 d

Allow bidders time to look at Updated Specification

Routine re-releases (8)
  • 2024-02: 1 release · 28 Feb 2024
  • 2024-01: 2 releases · 26 Jan 2024, 26 Jan 2024
  • 2023-10: 1 release · 2 Oct 2023
  • 2023-02: 1 release · 14 Feb 2023

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 5admitted to the panel · see the list ↓
Bids received 55 from SMEs
Contracts signed 2latest 7 Jul 2025

2 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 2 of these contracts carry the same published figure, £800,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Contract 041030-2025-CS/CoGC/25/12-1

    Signed
    7 Jul 2025
    Value
    ceiling above
    Status
    active
  • Contract 018284-2024-CS/CoGC/23/25-1

    Signed
    4 Jun 2024
    Value
    ceiling above
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
5bids · 5 electronic · 5 from abroad5——

Contracting authority & participating public bodies

City of Glasgow College

Contracting authorityEducationBody governed by public lawEducation 190 Cathedral Street, Glasgow, Scotland, G4 0RFContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Glasgow Sheriff and Justice of the Peace CourtReview body Glasgow

Framework contractors & participating bidders

6 commercial parties on the notice
  • Deaf ActionFramework contractor Deaf Action, 49-51 Albany Street, EDINBURGH, Scotland, EH1 3QYContact phone
  • Deaf ActionFramework contractor 49 Albany Street, Edinburgh, Scotland, EH13QYContact phone
  • Just Sign LimitedFramework contractor 7 The Greens, Maddiston, Falkirk, Scotland, FK2 0FNContact phone
  • SIGNIFICAN'T (UK) LIMITED t/a Sign Language Interactions LtdFramework contractor Unit 4, 39 Durham St, Kinning Park,, Glasgow, UK, G41 1BSContact phone
  • Sign SolutionsFramework contractor First Floor, Ipsley Barn,, Berrington Close, Redditch, UK, B98 0TJContact phone
  • Topp Language SolutionsFramework contractor Suite 3, Park House Business Centre, Clayton Wood Close,, PARK HOUSE, Leeds, UK, LS16 6QEContact phone

Official documents & specifications (3)

Official links; attachments are not copied

Tender pack and attachments

  • Technical selection criteriatenderTechnical selection criteria
  • Technical selection criteriatenderTechnical selection criteria
  • Technical selection criteriatenderTechnical selection criteria