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AwardedFind a Tender · award

Framework for Family Support Hours in the London Borough of Waltham Forest

Buyer: London Borough of Waltham Forest →

View official notice ↗Official source

BuyerLondon Borough of Waltham Forest
StatusAwarded
Deadline23 Feb 2026
Value£4,000,000
Published18 May 2026

What is being bought

LB Waltham Forest is awarding an Open Framework for family support service to provide support and interventions to children and families in their own homes or other designated settings. Family Support Workers will help build relationships, increase wellbeing, improve outcomes, provide practical help and deliver interventions to increase parenting skills and more generally bridge the gap of support between families and statutory services. They are a flexible resource that the council can deploy to support children and families. The service will provide bespoke intervention support packages, using a flexible whole family approach that focuses on turning lives around and creating positive outcomes for Children in Need, Children in Care, Children with a Disability and Children subject to a Child Protection Plan.

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementYes
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-060d91
Latest release ID045479-2026
Latest release timestampMon May 18 2026 15:26:37 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLhttps://www.find-tender.service.gov.uk/Notice/006283-2026
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source0
Awards in latest release1
Contracts in latest release0
Parties in latest release13

Notice history

DateEventReference
18 May 2026award, contract045479-2026
23 Jan 2026tender006283-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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Complete JSON history (2 releases)
18 May 2026 · 045479-2026 · award, contract
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        "id": "1",
        "status": "complete"
      }
    ],
    "title": "Framework for Family Support Hours in the London Borough of Waltham Forest",
    "status": "complete",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "techniques": {
      "frameworkAgreement": {
        "isOpenFrameworkScheme": true
      },
      "hasFrameworkAgreement": true
    },
    "description": "LB Waltham Forest is awarding an Open Framework for family support service to provide support and interventions to children and families in their own homes or other designated settings. Family Support Workers will help build relationships, increase wellbeing, improve outcomes, provide practical help and deliver interventions to increase parenting skills and more generally bridge the gap of support between families and statutory services. They are a flexible resource that the council can deploy to support children and families. The service will provide bespoke intervention support packages, using a flexible whole family approach that focuses on turning lives around and creating positive outcomes for Children in Need, Children in Care, Children with a Disability and Children subject to a Child Protection Plan.",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-PPON-PPJN-6757-NZZZ",
      "name": "London Borough of Waltham Forest",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI53",
        "country": "GB",
        "locality": "London",
        "postalCode": "E17 4JF",
        "countryName": "United Kingdom",
        "streetAddress": "Waltham Forest Town Hall"
      },
      "details": {
        "url": "http://www.walthamforest.gov.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PPJN-6757-NZZZ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Joe Creasey",
        "email": "joe.creasey@walthamforest.gov.uk",
        "telephone": "+44 2084964825"
      }
    },
    {
      "id": "GB-PPON-PGLG-9266-PCMG",
      "name": "Immediate Medical Solutions Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI53",
        "country": "GB",
        "locality": "London",
        "postalCode": "E18 1HB",
        "countryName": "United Kingdom",
        "streetAddress": "18 Raven Road"
      },
      "details": {
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "PGLG-9266-PCMG",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "1@na.com"
      }
    },
    {
      "id": "GB-PPON-PBQG-2153-WGPV",
      "name": "LifeCome Care Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI45",
        "country": "GB",
        "locality": "London",
        "postalCode": " SW2 1RS",
        "countryName": "United Kingdom",
        "streetAddress": "128b Brixton Hill"
      },
      "details": {
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "PBQG-2153-WGPV",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "1@na.com"
      }
    },
    {
      "id": "GB-PPON-PBHG-8251-ZZDX",
      "name": "Livingstone Healthcare Services",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI53",
        "country": "GB",
        "locality": "London",
        "postalCode": "E17 6BU",
        "countryName": "United Kingdom",
        "streetAddress": "Sutherland House, 43 Sutherland Rd"
      },
      "details": {
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "PBHG-8251-ZZDX",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "1@na.com"
      }
    },
    {
      "id": "GB-PPON-PRTM-6789-LVGY",
      "name": "LONDON COMMUNITY CARE LIMITED",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI43",
        "country": "GB",
        "locality": "Islington",
        "postalCode": "N1 0QH",
        "countryName": "United Kingdom",
        "streetAddress": "Suite 134 Business Design Centre, 52 Upper Street"
      },
      "control": {
        "description": "T/A SureCare Central London"
      },
      "details": {
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "PRTM-6789-LVGY",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "1@na.com"
      }
    },
    {
      "id": "GB-PPON-PCPG-3591-BRHX",
      "name": "My Health Care Support Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI41",
        "country": "GB",
        "locality": "London",
        "postalCode": "E6 2JA",
        "countryName": "United Kingdom",
        "streetAddress": "Office 1760 182-184 High Street North"
      },
      "details": {
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "PCPG-3591-BRHX",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "1@na.com"
      }
    },
    {
      "id": "GB-PPON-PLLH-5651-NZLG",
      "name": "Parent-Help Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI41",
        "country": "GB",
        "locality": "London",
        "postalCode": "N1 7GU",
        "countryName": "United Kingdom",
        "streetAddress": "20-22 Wenlock Road"
      },
      "details": {
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "PLLH-5651-NZLG",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "1@na.com"
      }
    },
    {
      "id": "GB-PPON-PZZJ-2181-QMYR",
      "name": "POTTON KARE SERVICES LTD",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKH37",
        "country": "GB",
        "locality": "Basildon",
        "postalCode": "SS14 1GJ",
        "countryName": "United Kingdom",
        "streetAddress": " Church Walk House"
      },
      "details": {
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "PZZJ-2181-QMYR",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "1@na.com"
      }
    },
    {
      "id": "GB-PPON-PNJT-5571-MYQH",
      "name": "Reddo Care and Support C.I.C",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKH35",
        "country": "GB",
        "locality": "Loughton",
        "postalCode": "IG10 3TZ",
        "countryName": "United Kingdom",
        "streetAddress": "Suite 215, Grangewood House Suite 215, Grangewood House, 43 Oakwood Hill Industrial Estate"
      },
      "details": {
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "PNJT-5571-MYQH",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "1@na.com"
      }
    },
    {
      "id": "GB-PPON-PMGH-8857-XHDZ",
      "name": "Supreme Company and Sons Ltd ",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI41",
        "country": "GB",
        "locality": "London",
        "postalCode": "E15 4EQ",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 2 96 Romford Road"
      },
      "control": {
        "description": "T/A SureCare Central London"
      },
      "details": {
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "PMGH-8857-XHDZ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "1@na.com"
      }
    },
    {
      "id": "GB-PPON-PCJC-3143-GLCV",
      "name": "UNIQUE PERSONNEL (UK) LIMITED",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI45",
        "country": "GB",
        "locality": "London",
        "postalCode": "SW16 6HX",
        "countryName": "United Kingdom",
        "streetAddress": "394 STREATHAM HIGH ROAD"
      },
      "details": {
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "PCJC-3143-GLCV",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "1@na.com"
      }
    },
    {
      "id": "GB-PPON-PTDL-6945-RZTD",
      "name": "Vista Care Solutions Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI41",
        "country": "GB",
        "locality": "London",
        "postalCode": "E13 8EB",
        "countryName": "United Kingdom",
        "streetAddress": "3-9 Balaam Street,"
      },
      "details": {
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "PTDL-6945-RZTD",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "1@na.com"
      }
    },
    {
      "id": "GB-PPON-PWRJ-4592-NMTX",
      "name": "LIFESERVE SOLUTIONS LIMITED",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI71",
        "country": "GB",
        "locality": "London",
        "postalCode": "N12 0DD",
        "countryName": "United Kingdom",
        "streetAddress": "Office 205, Rex House"
      },
      "details": {
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "PWRJ-4592-NMTX",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "1@na.com"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
23 Jan 2026 · 006283-2026 · tender
{
  "id": "006283-2026",
  "tag": [
    "tender"
  ],
  "date": "2026-01-23T15:02:46Z",
  "ocid": "ocds-h6vhtk-060d91",
  "buyer": {
    "id": "GB-PPON-PPJN-6757-NZZZ",
    "name": "London Borough of Waltham Forest"
  },
  "tender": {
    "id": "ocds-h6vhtk-060d91",
    "lots": [
      {
        "id": "1",
        "value": {
          "amount": 4000000,
          "currency": "GBP",
          "amountGross": 4000000
        },
        "status": "active",
        "renewal": {
          "description": "The duration of the contract will be for an initial period from the 1st April 2026 to 31st March 2028. The Authority reserves the right to extend the contract for a further 24 months from 1st April 2028 to 31st March 2030."
        },
        "hasRenewal": true,
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality Criteria",
              "type": "quality",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "description": "Staffing - 7.5%\nService Delivery Model - 12.5%\nSafeguarding & Quality Assurance\t-10%\nMonitoring & Reporting -\t5%\nEqualities & Climate - 5%"
            },
            {
              "name": "Price Criteria",
              "type": "price",
              "numbers": [
                {
                  "number": 50,
                  "weight": "percentageExact"
                }
              ],
              "description": "The Authority has set a fixed rate for children and families supported outreach services. Providers are welcome to submit bids below the maximum capped rate should they choose. "
            },
            {
              "name": "Social Value",
              "type": "quality",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "description": "Social Value Portal to be used to evaluate responses"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2028-03-31T23:59:59+01:00",
          "startDate": "2026-04-01T00:00:00+01:00",
          "maxExtentDate": "2030-03-31T23:59:59+01:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "as per draft Framework T&C's within Tender pack"
            },
            {
              "type": "technical",
              "description": "as per Specification document within Tender pack"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKI53",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          }
        ]
      }
    ],
    "title": "Framework for Family Support Hours in the London Borough of Waltham Forest",
    "value": {
      "amount": 4000000,
      "currency": "GBP",
      "amountGross": 4000000
    },
    "status": "active",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "006283-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/006283-2026",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-01-23T15:02:46Z"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "techniques": {
      "frameworkAgreement": {
        "type": "closed",
        "method": "withAndWithoutReopeningCompetition",
        "description": "The Open Framework Agreement will be operational for a period of 4 years from 1st April 2026 to 31st March 2030. Providers will be able to apply to join, or add new services to, the Open Framework Agreement any time during the period. Although the Open Framework Agreement will remain open to applications, this will only be carried out once towards the end of the initial two year period, any new submissions will then be viewed and assessed for entry.\nThere will be no limit to the number of providers who can join the Open Framework Agreement throughout its duration, however it must be recognised that there are no guaranteed levels of business.",
        "isOpenFrameworkScheme": true,
        "openFrameworkSchemeEndDate": "2030-03-31T23:59:59+01:00"
      },
      "hasFrameworkAgreement": true
    },
    "awardPeriod": {
      "endDate": "2026-03-16T23:59:59+00:00"
    },
    "description": "LB Waltham Forest is commissioning an Open Framework for family support service to provide support and interventions to children and families in their own homes or other designated settings. Family Support Workers will help build relationships, increase wellbeing, improve outcomes, provide practical help and deliver interventions to increase parenting skills and more generally bridge the gap of support between families and statutory services. They are a flexible resource that the council can deploy to support children and families.\nThe service will provide bespoke intervention support packages, using a flexible whole family approach that focuses on turning lives around and creating positive outcomes for Children in Need, Children in Care, Children with a Disability and Children subject to a Child Protection Plan.",
    "riskDetails": "as per the Specification document within the tender pack",
    "tenderPeriod": {
      "endDate": "2026-02-23T00:00:00+00:00"
    },
    "contractTerms": {
      "financialTerms": "as per the Framework T&C's within the tender pack"
    },
    "enquiryPeriod": {
      "endDate": "2026-02-12T17:00:00+00:00"
    },
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "participationFees": [
      {
        "id": "ocds-h6vhtk-060d91",
        "type": [
          "win"
        ],
        "description": "n/a"
      }
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "www.londontenders.org",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-PPON-PPJN-6757-NZZZ",
      "name": "London Borough of Waltham Forest",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI53",
        "country": "GB",
        "locality": "London",
        "postalCode": "E17 4JF",
        "countryName": "United Kingdom",
        "streetAddress": "Waltham Forest Town Hall"
      },
      "details": {
        "url": "http://www.walthamforest.gov.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PPJN-6757-NZZZ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Joe Creasey",
        "email": "joe.creasey@walthamforest.gov.uk",
        "telephone": "+44 2084964825"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}