Official UK procurement notice
Framework Agreement for the Provision of Social Care Agency Staff to Support Child & Family Services
Authority: City & County of Swansea (Local council)
Re-procurement plannedFramework Agreement for the provision of Child & Family Agency Staff (Social Care) · tender expected
What is being bought3 lots · detail below
Published requirement descriptionSwansea Council are looking to implement a Framework Agreement for the Provision of Social Care Agency Staff in order to provide a swift, compliant route to cover staffing shortfall within the Child & Family Services Departments. The authority foresees the need for a multi lot framework covering requirements such as Emergency Child Support, Children’s Residential Support Workers and Family Support Workers
- Recurrence: 12-48 months
CPV: Child daycare services · Daycare services for disabled children and young people · Family-planning services · Health and social work services · Hospital services · Hospital support services · Recruitment services · Residential nursing care services · Social work and related services · Social work services · Welfare services for children and young people · Welfare services not delivered through residential institutions
How this framework works
From the published notice- Places
- up to 30 suppliers · 13 bids on the busiest of 3 lots (0.4 per place) · 15 appointed
Lots and requirements (3)Procurement structure
3 lots · no lot values published · same evaluation weights on every lotLot #1Emergency Support TeamAwardedRenewal
Swansea Council require a team of Residential Children’s Workers to provide support to Children at short notice, whilst care planning is undertaken and longer-term arrangements put in place.
Locations will vary depending on the needs of the child, this will generally be within the boundaries of Swansea Council but there may be occasions when support is required out of the county.
The Council will require that the provider be given 24 hours’ notice to assemble a team of staff who have the necessary minimum qualifications and experience required which will be detailed in the Specification.
Lot #2Children’s Residential Support WorkersAwardedRenewal
Swansea Council require agency staff to provide Children's Residential Workers for the support of young people on a shift-by-shift basis.
Workers will predominantly be required to work at any of the Authority’s Registered Children’s Homes however, there may be occasions where workers will be supporting children in their own homes or alternative arrangements.
Lot #3Family Support WorkersAwardedRenewal
Swansea Council require agency staff to provide Family Support workers to work with some of the most vulnerable children, young people and families being supported by Child and Family Services.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 60%
- Price: 40%
- Suitability
See Tender Documents
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
- “Framework Agreement for the Provision of Social Care Agency Staff to…” is a framework: the contest is a place on its panel, up to 30 suppliers, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · 12-48 months
- First published
- 6 Nov 2024, 11:55 GMT
- Last source update
- 14 Aug 2025, 15:15 BST
- Award evaluation window
- 25 Feb 2025 – …
- Authority reference
CCS/24/241- FTS notice number
2025/S 000-048839- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04b443Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
- Performance terms
See Tender Documents
- Review procedure
The Council will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers. This period will extend to 15 calendar days for communication by non-electronic means. Applicants who are unsuccessful shall be informed by the Council as soon as possible after the decision has been made. Should additional information be required it should be requested of the addressee in section I.1). If an appeal regarding the award of the contract has not been successfully resolved, The Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of harm by breach of the rules to take action in the High Court (England, Wales, and Northern Ireland). Any such action must be brought promptly (generally within 30 days). Where a contract has not been entered into, the Court may order the setting aside of the award decision or order the Council to amend any document and may award damages. If the contract has been entered into the Court may, depending on the circumstances, award damages, make a declaration of ineffectiveness, order the Council to pay a civil financial penalty, and/or order that the duration of the contract be shortened. If a declaration of ineffectiveness is sought, any such action must be brought within 30 days where the Council has communicated the award of the contract and a summary of reasons to tenderers, or otherwise within 6 months. The purpose of the standstill period referred to above is to allow the parties to apply to the Courts to set aside the award decision before the contract is entered into.
Publisher note: Register your company on the eTenderWales portal (this is only required once): — Navigate to the portal: http://etenderwales.bravosolution.co.uk — Click the “Suppliers register here” link. — Enter your correct business and user details. — Note the username you chose and click “Save” when complete. — You will shortly receive an e-mail with your unique password (please keep this secure). — Agree to the terms and conditions and click “continue”. 2. Express an interest in the project: — Login to the portal with your username/password. — Click the “ITTs Open to All Suppliers” link (these are the ITTs open to any registered supplier). — Click on the relevant ITT to access the content. — Click the “Express Interest” button in the “Actions” box on the left-hand side of the page. — This will move the ITT into your “My ITTs” page (this is a secure area reserved for your projects only). — Click on the ITT code. You can now access any attachments by clicking the “Settings and Buyer Attachments” in the “Actions” box. 3. Responding to the invitation to tender: — You can now choose to “Reply” or “Reject” (please give a reason if rejecting). — You can now use the “Messages” function to communicate with the buyer and seek any clarification. — Note the deadline for completion, then follow the onscreen instructions to complete the ITT. — There may be a mixture of online and offline actions for you to perform (there is detailed online help available). If you require any further assistance use the online help. Alternatively, the BravoSolution helpdesk can be contacted (Monday to Friday, 8:00 to 18:00) on: — E-mail: [email protected] — Phone: +44 8003684850 (WA Ref:154682)
How it was run
Official noticeTender documents are also served through a separate tool: https://etenderwales.bravosolution.co.uk/ ↗
- Appointment period ends
- 25 Feb 2025, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en, cy
- Bid validity
- 90 days from the deadline
- Bids opened
- 25 Feb 2025, 12:30 GMT
Timeline
6 Dec 2024 → 14 Aug 2025 · 4 dates- Next notice expected6 Dec 2024
- Admission / appointment period endsperiod end, not a bid countdown25 Feb 2025, 12:00 GMT
- Bids opened25 Feb 2025, 12:30 GMT
- Notice published14 Aug 2025, 15:15 BST
Notice history
4 events · 3 releases on Find a Tender · since 24 Jan 2025- Status changed to active24 Jan 2025, 14:14 GMT
- Procurement method changed24 Jan 2025, 14:14 GMT
- Deadline published: 25 Feb 2025, 12:00 GMT24 Jan 2025, 14:14 GMT
- Status changed to complete14 Aug 2025, 15:15 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast3 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
All 3 of these contracts carry the same published figure, £0, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.
Emergency Support Team
- Signed
- 30 May 2025
- Value
- ceiling above
- Status
- active
Children’s Residential Support Workers
- Signed
- 30 May 2025
- Value
- ceiling above
- Status
- active
Family Support Workers
- Signed
- 30 May 2025
- Value
- ceiling above
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Emergency Support Team | 10bids · 10 electronic · 10 from abroad | 7 | — | — |
| 2 · Children’s Residential Support Workers | 13bids · 13 electronic · 13 from abroad | 7 | — | — |
| 3 · Family Support Workers | 9bids · 9 electronic · 9 from abroad | 7 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- High CourtReview body
- The City & County of Swansea- Legal, Democratic Services & Business IntelligenceReview contact point
Framework contractors & participating bidders
15 commercial parties on the notice- AIRMID STAFFING LTDFramework contractor
- BS Social CareFramework contractor
- FRONTLINE HEALTH PROFESSIONALS LTDFramework contractor
- Liquid PersonnelFramework contractor
- MHILD LIMITEDFramework contractor
- MPS HEALTHCARE LIMITEDFramework contractor
- NOS DA HEALTHCARE LTDFramework contractor
- ProCare Nursing AgencyFramework contractor
- Prospero Group LtdFramework contractor
- REDWOOD CARE SOLUTIONS LIMITEDFramework contractor
Show 5 more suppliers
- Randstad Solutions LimitedFramework contractor
- SERVICE DIRECT LIMITEDFramework contractor
- Sanctuary PersonnelFramework contractor
- VELOX HEALTHCARE LIMITEDFramework contractor
- danluker limited t/a supply care solutionsFramework contractor
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria