First Rail Travel Disruption Information Services

Official notice

Authority: FIRST RAIL HOLDINGS LIMITED (Public body)

Services

Sectors: Transport & Passenger Services (60) Delivery: UK

Planned pipeline valueValue not publishedpipeline notice, not a live tender

Tender notice expected 15 Oct 2024from the planned procurement notice

What is being bought

Published requirement description

It is our intention to undertake an extension of an existing contract. The extension of the existing contract is for the provision to provide real-time rail disruption management information services, for a period of two years (with a termination for convenience of 6 months included). Such extension is to continue providing the solution pending review and definition of options for a potentially longer term alternative solution and subsequent procurement process.

CPV: Transport services (excl. Waste transport)

The lotProcurement structure

single lot · no lot value published

Lot #1The provision of real-time rail disruption management information services using a…Planned

The provision of real-time rail disruption management information services using a supplier's propriety software to First TOC (train operating companies) and open access operators, employees and its customers across the rail business for a period of 2 years (with a termination for convenience of 6 months included).

This information is used to improve transport outcomes, enhance customer satisfaction, and test and predict the outcomes of different scenarios in the transport sector. Information dissemination channels include mobile app, desktop, websites, email, tablets, Customer Information Screens, and other bulletin boards.

Delivery: UK

Procedure terms & legal framework

From the official record

Legal basis: CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category: Services
Notice status: Past planning notice
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 13 Sept 2024, 10:34 BST
Last source update: 13 Sept 2024, 10:34 BST
FTS notice number: 2024/S 000-029340
Classification (CPV): Transport services (excl. Waste transport)
Delivery area: UK
Official registry OCID: ocds-h6vhtk-049a95 Find a Tender

How it was run

Official notice

Submission deadline: —
Accepted languages: en

Timeline

13 Sept 2024 → 15 Oct 2024 · 2 dates

Notice published
13 Sept 2024, 10:34 BST
Tender notice expected
15 Oct 2024, 00:00 BST

Commercial outcome & contract awards

Pipeline notice

Awards (0): No award published
Contracts (0): No contract published
Bid statistics: No aggregate bid statistics published

Contracting authority & participating public bodies

FIRST RAIL HOLDINGS LIMITED

Contracting authorityPublic bodyUrban railway, tramway, trolleybus or bus services GB-COH: 05154485 8th Floor, The Point,37 North Wharf Road, LONDON, London, W21AFContact name, email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.