First Rail Travel Disruption Information Services

{
  "id": "029340-2024",
  "tag": [
    "planning"
  ],
  "date": "2024-09-13T10:34:59+01:00",
  "ocid": "ocds-h6vhtk-049a95",
  "buyer": {
    "id": "GB-COH-05154485",
    "name": "FIRST RAIL HOLDINGS LIMITED"
  },
  "tender": {
    "id": "ocds-h6vhtk-049a95",
    "lots": [
      {
        "id": "1",
        "status": "planned",
        "description": "The provision of real-time rail disruption management information services using a supplier's propriety software to First TOC (train operating companies) and open access operators, employees and its customers across the rail business for a period of 2 years (with a termination for convenience of 6 months included).\nThis information is used to improve transport outcomes, enhance customer satisfaction, and test and predict the outcomes of different scenarios in the transport sector. Information dissemination channels include mobile app, desktop, websites, email, tablets, Customer Information Screens, and other bulletin boards."
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ]
      }
    ],
    "title": "First Rail Travel Disruption Information Services",
    "status": "planned",
    "legalBasis": {
      "id": "32014L0025",
      "scheme": "CELEX"
    },
    "description": "It is our intention to undertake an extension of an existing contract. The extension of the existing contract is for the provision to provide real-time rail disruption management information services, for a period of two years (with a termination for convenience of 6 months included). Such extension is to continue providing the solution pending review and definition of options for a potentially longer term alternative solution and subsequent procurement process.",
    "communication": {
      "futureNoticeDate": "2024-10-15T00:00:00+01:00"
    },
    "classification": {
      "id": "60000000",
      "scheme": "CPV",
      "description": "Transport services (excl. Waste transport)"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-COH-05154485",
      "name": "FIRST RAIL HOLDINGS LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI32",
        "locality": "LONDON",
        "postalCode": "W21AF",
        "countryName": "United Kingdom",
        "streetAddress": "8th Floor, The Point,37 North Wharf Road"
      },
      "details": {
        "url": "https://www.firstgroupplc.com/",
        "classifications": [
          {
            "id": "URBAN_RAILWAY_TRAMWAY_TROLLEYBUS_BUS_SERVICES",
            "scheme": "TED_CE_ACTIVITY",
            "description": "Urban railway, tramway, trolleybus or bus services"
          }
        ]
      },
      "identifier": {
        "id": "05154485",
        "scheme": "GB-COH",
        "legalName": "FIRST RAIL HOLDINGS LIMITED"
      },
      "contactPoint": {
        "name": "Ana Gair",
        "email": "ana.gair@firstrail.com",
        "telephone": "+44 7812705209"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}