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Published 5 May 2023, 15:59 BST

Official UK procurement notice

Merchant Services · UK public procurement notice

Official notice

Authority: Exeter City Council (Local council)·Consortium: 8 public authorities

Framework agreement7 lotsServicesRestricted procedure
Sectors: Financial and insurance services (66) Delivery: UKSouth West (UKK4)
Framework ceiling (notional)£100,000,000total for 7 lots · framework ceiling, not attributable revenue
Submissions closed 7 Jun 2023awarded 16 Jul 2024
Lots 7see the lot list below

What is being bought7 lots · detail below

Published requirement description

Merchant acquirer services - collection of payments by debit/credit card

CPV: Financial and insurance services · Financial consultancy, financial transaction processing and clearing-house services

How this framework works

From the published notice
Bids received
14 bids received · 15 suppliers appointed

Lots and requirements (7)Procurement structure

7 lots · no lot values published
Lot #1Income Management SystemAwardedRenewal UK, South West
Delivery: UK, South West
Extensions: Contracting Authorities are free to determine, in consultation with suppliers, their preferred contract term. Due to the nature of the services provided, it is expected that many contracting authorities will wish to conclude long term contracts in the 10-20 year range. · Renewal is permitted, subject to agreement with suppliers.Variant bids: allowed
66170000 Financial consultancy, financial transaction processing and clearing-house services
Lot #2Banking ServicesCancelledRenewal UK

This procurement seeks a modern, feature-rich and cost efficient banking solution.

Detailed requirements are provided in the draft specification document.

Delivery: UK
Extensions: Contracting Authorities are free to determine, in consultation with suppliers, their preferred contract term. Due to the nature of the services provided, it is expected that many contracting authorities will wish to conclude long term contracts in the 10-20 year range · Renewal is permitted, subject to agreement from suppliers.Variant bids: allowed
66000000 Financial and insurance services
Lot #3Merchant ServicesCancelledRenewal UK

This procurement seeks a modern, feature-rich and cost efficient Merchant Services

solution.

Detailed requirements are provided in the draft specification document.

Delivery: UK
Extensions: Contracting Authorities are free to determine, in consultation with suppliers, their preferred contract term. Due to the nature of the services provided, it is expected that many contracting authorities will wish to conclude long term contracts in the 7-10 year range. · Renewal is permitted, subject to agreement from suppliersVariant bids: allowed
66000000 Financial and insurance services
Lot #4Call Masking & IVR ServicesAwardedRenewal UK

This procurement seeks a modern, feature-rich and cost efficient call masking and IVR

solution to enable compliant acceptance of MOTO card payments.

Detailed requirements are provided in the draft specification document.

Delivery: UK
Extensions: Contracting Authorities are free to determine, in consultation with suppliers, their preferred contract term. Due to the nature of the services provided, it is expected that many contracting authorities will wish to conclude long term contracts in the 7-10 year range. · Renewal is permitted, subject to agreement from suppliersVariant bids: allowed
66000000 Financial and insurance services
Lot #5Open Banking Payment AcceptanceAwardedRenewal UK

This procurement seeks a modern, feature-rich and cost efficient open banking payments

solution.

Detailed requirements are provided in the draft specification document.

Delivery: UK
Extensions: Contracting Authorities are free to determine, in consultation with suppliers, their preferred contract term. Due to the nature of the services provided, it is expected that many contracting authorities will wish to conclude long term contracts in the 7-10 year range. · Renewal is permitted subject to agreement from suppliersVariant bids: allowed
66170000 Financial consultancy, financial transaction processing and clearing-house services
Lot #6Open Banking Data ServicesCancelledRenewal UK

This procurement seeks a modern, feature-rich and cost efficient open banking payments

solution.

Detailed requirements are provided in the draft specification document.

Delivery: UK
Extensions: Contracting Authorities are free to determine, in consultation with suppliers, their preferred contract term. Due to the nature of the services provided, it is expected that many contracting authorities will wish to conclude long term contracts in the 7-10 year range. · Renewal is permitted, subject to agreement from suppliersVariant bids: allowed
66000000 Financial and insurance services
Lot #7Purchasing CardsAwardedRenewal UK

This procurement seeks a modern, feature-rich and cost efficient Purchasing Cards solution.

Detailed requirements are provided in the draft specification document.

Delivery: UK
Extensions: Contracting Authorities are free to determine, in consultation with suppliers, their preferred contract term. Due to the nature of the services provided, it is expected that many contracting authorities will wish to conclude long term contracts in the 7-10 year range. · Renewal is permitted, subject to agreement from suppliersVariant bids: allowed
66000000 Financial and insurance services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Price: 100%
Published sub-criteria (1)
  • Cost: 100%
Published award criteria (1)
  • Cost: 100
What this means for your bid
  • Price carries 100 of 100 points: a 10% discount moves about 10 points. This one is won on the number: sharpen the price before polishing the prose.
  • “Merchant Services” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
5 May 2023, 15:59 BST
Last source update
20 Aug 2024, 13:51 BST
Award evaluation window
7 Jun 2023 – …
Authority reference
DN739213
FTS notice number
2024/S 000-026478
Classification (CPV)
Financial and insurance servicesFinancial consultancy, financial transaction processing and clearing-house services
Delivery area
UKSouth West (UKK4)
Official registry OCID
ocds-h6vhtk-03c6ea Find a Tender

How it was run

Official notice
Appointment period ends
7 Jun 2023, 12:00 BST
Submission channel
{"written"}
Accepted languages
en
Bids opened
7 Jun 2023, 13:00 BST

Timeline

7 Jun 2023 → 20 Aug 2024 · 3 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    7 Jun 2023, 12:00 BST
  2. Bids opened
    7 Jun 2023, 13:00 BST
  3. Notice published
    20 Aug 2024, 13:51 BST

Notice history

4 events · 4 releases on Find a Tender · since 29 Jul 2023
  1. Status changed to complete
    29 Jul 2023, 10:13 BST
  2. Buyer details updated
    29 Jul 2023, 10:13 BST
  3. Procurement method changed
    20 Aug 2024, 13:51 BST
  4. Buyer details updated
    20 Aug 2024, 13:51 BST
Published amendments (1)

CPRAS will act as the framework manager and agent on behalf of the contracting authorities. The Original Award Notice omits the Joint Contracting Authorities noted in the Contract Notice: F02: Contract notice Notice reference: 2023/S 000-013021 Published: 5 May 2023, 4:59pm The Joint contracting Authorities should be described as: I.1) Name and addresses Newark and Sherwood District Council Newar…

Routine re-releases (4)
  • 2023-05: 1 release · 5 May 2023

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 15admitted to the panel · see the list ↓
Bids received 14
Contracts signed 15latest 16 Jul 2024

15 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Contract 026478-2024-1

    Signed
    16 Jul 2024
    Value
    £900,000
    Status
    active

  • Contract 022080-2023-1

    Signed
    13 Jul 2023
    Value
    —
    Status
    active

  • Contract 022080-2023-10

    Signed
    13 Jul 2023
    Value
    —
    Status
    active

  • Contract 022080-2023-11

    Signed
    13 Jul 2023
    Value
    —
    Status
    active

  • Contract 022080-2023-12

    Signed
    13 Jul 2023
    Value
    —
    Status
    active

  • Contract 022080-2023-13

    Signed
    13 Jul 2023
    Value
    —
    Status
    active

  • Contract 022080-2023-14

    Signed
    13 Jul 2023
    Value
    —
    Status
    active

  • Contract 022080-2023-2

    Signed
    13 Jul 2023
    Value
    —
    Status
    active

  • Contract 022080-2023-3

    Signed
    13 Jul 2023
    Value
    —
    Status
    active

  • Contract 022080-2023-4

    Signed
    13 Jul 2023
    Value
    —
    Status
    active

  • Contract 022080-2023-5

    Signed
    13 Jul 2023
    Value
    —
    Status
    active

  • Contract 022080-2023-6

    Signed
    13 Jul 2023
    Value
    —
    Status
    active

  • Contract 022080-2023-7

    Signed
    13 Jul 2023
    Value
    —
    Status
    active

  • Contract 022080-2023-8

    Signed
    13 Jul 2023
    Value
    —
    Status
    active

  • Contract 022080-2023-9

    Signed
    13 Jul 2023
    Value
    —
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Income Management System1bids · 1 electronic0——
4 · Call Masking & IVR Services14bids——£0 – £100,000,000
5 · Open Banking Payment Acceptance14bids——£0 – £1,000,000,000
7 · Purchasing Cards14bids——£0 – £100,000,000
Whole notice14bids——£0 – £100,000,000

Contracting authority & participating public bodies

8 public bodies on the notice

Exeter City Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Civic Centre, Paris Street, Exeter, South West, EX1 1JNContact name, email, phone

Consortium members and other public bodies

Dispute resolution & review bodies

  • CPRASReview body London
  • Card Processing Advisory ServiceReview body LondonContact email, phone
  • Royal Courts of JusticeReview body London

Framework contractors & participating bidders

15 commercial parties on the notice
Show 5 more suppliers

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.