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Published 20 Dec 2024, 10:02 GMT

Official UK procurement notice

FEW1503 - Provision of Welfare Advice Services – Generalist Advice (Tier 1 and 2)

Official notice

Authority: Leicester City Council (Local council)

2 lotsServicesAward procedure without prior publication of a call for competition
Sectors: Community & Cultural Services (98) Delivery: East Midlands (UKF21)
Awarded value£360,861published contract · exc. VAT
Submissions closed 15 Jan 2025
Awarded to Citizens Advice Leicestershire

What is being bought2 lots · detail below

Published requirement description

The provision of Tier 1 and Tier 2 generalist welfare advice primarily through digital and telephony-based support – Monday to Friday (9:00am – 4.30pm) and Limited Face-to-Face appointments at York House, Leicester on Tuesdays and Thursdays.

CPV: Health and social work services · Other community, social and personal services

Lots and requirements (2)Procurement structure

2 lots · no lot values published · evaluation weights differ by lot
Lot #1Tier 2 Generalist AdviceAwarded
Delivery: East Midlands · Leicester
Variant bids: not allowed
85000000 Health and social work services
Lot #2Tier 2 Outreach Generalist Advice in Community SettingsCancelled

Lot 2 Tier 2 Outreach Generalist Advice in Community Settings

Delivery: East Midlands
Variant bids: not allowed
85000000 Health and social work services

Procedure terms & legal framework

From the official record
Procedure method
Award procedure without prior publication of a call for competition
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes
First published
20 Dec 2024, 10:02 GMT
Last source update
2 Jul 2025, 10:38 BST
Award evaluation window
31 Jan 2025 – …
Authority reference
DN768625
FTS notice number
2025/S 000-036677
Classification (CPV)
Health and social work servicesOther community, social and personal services
Delivery area
East Midlands (UKF21)
Official registry OCID
ocds-h6vhtk-04c9f7 Find a Tender
Why no open competition
No tenders or no suitable tenders/requests to participate in response to open procedure
Published justification

The Direct Award is being made after the Procurement Act 2023 has come into force, but the failed procurement was conducted under PCR 2015. It has been considered at which point LCC started discussions with the existing supplier with the intention of entering into a contract with them - this was prior to 24 February 2025 therefore regulation 32 of the PCR 2015 would still apply.

Regulation 32 (2) of the PCR 2015 states:

(2) The negotiated procedure without prior publication may be used for public works contracts, public supply contracts and public service contracts in any of the following cases:—

(a)where no tenders, no suitable tenders, no requests to participate or no suitable requests to participate have been submitted in response to an open procedure or a restricted procedure, provided that the initial conditions of the contract are not substantially altered and that a report is sent to the Commission where it so requests;

If a contracting authority signalled its intent to enter into a contract with a supplier without prior publication of a contract notice, then it can continue to negotiate that contract under the previous legislation that was in place when the intention to award the contract was given. Discussions with the existing supplier started prior to 24 Feb 2025.

On this basis a Direct Award to the supplier for this service should be granted under Regulation 32(2) of the PCR 2015.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
15 Jan 2025, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
31 Jan 2025, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

procontract.due-north.com/Advert ↗

Timeline

15 Jan 2025 → 2 Jul 2025 · 3 dates
  1. Submission deadline
    15 Jan 2025, 12:00 GMT
  2. Bids opened
    31 Jan 2025, 12:00 GMT
  3. Notice published
    2 Jul 2025, 10:38 BST

Notice history

3 events · 3 releases on Find a Tender · since 25 Feb 2025
  1. Status changed to unsuccessful
    25 Feb 2025, 13:13 GMT
  2. Status changed to complete
    2 Jul 2025, 10:38 BST
  3. Procurement method changed
    2 Jul 2025, 10:38 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 3
Awarded value £360,8611 contract exc. VAT
Bids received 1
Contracts signed 1latest 31 Mar 2025
Awarded toValueDateStatus
Lot 1 · Tier 2 Generalist Advice1 award
Citizens Advice LeicestershireSME£360,861 †—Awarded

2 further award records carry no date or value.

Contracts

  • FEW1503 - Provision of Welfare Advice Services – Generalist Advice (Tier 1 and 2) · Citizens Advice LeicestershireSME

    Signed
    31 Mar 2025
    Value
    £360,861
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Tier 2 Generalist Advice1bids———

Contracting authority & participating public bodies

Leicester City Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services City Hall, 115 Charles Street, Leicester, East Midlands, LE1 1FZContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Construction and Technology Court (King's Bench Division)Review body Birmingham

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.