Buyer: FCA →
Panel of suppliers offering a range of market research services, split into Lots
UK · UK · UK · UK · UK · UK · UK · UK · UK · UK · UK · UK · UK · UK
Market research quantitative survey services. The survey data collection mode covers CAPI, CATI, CAWI or a combination, depending on the specialism.
Award criteria
Technical — 70
Commercial — 30
Market research quantitative survey services. The survey data collection mode covers CAPI, CATI, CAWI or a combination, depending on the specialism.
Award criteria
Technical — 70
Commercial — 30
Market research quantitative survey services. The survey data collection mode covers CAPI, CATI, CAWI or a combination, depending on the specialism.
Award criteria
Technical — 70
Commercial — 30
Market research quantitative survey services. The survey data collection mode covers CAPI, CATI, CAWI or a combination, depending on the specialism.
Award criteria
Technical — 70
Commercial — 30
Market research services involving the use of qualitative or user experience research, either of consumers or businesses (regulated firms or business entities).
Award criteria
Technical — 70
Commercial — 30
Market research services involving the use of qualitative or user experience research, either of consumers or businesses (regulated firms or business entities).
Award criteria
Technical — 70
Commercial — 30
Market research services carried out through the mystery shopping of financial services providers. Mystery shopping is used by the FCA to ‘observe’ and assess whether regulated financial services firms, largely retail, are abiding by the regulatory requirements laid down in the FCA’s rules and regulations in their conduct with consumers.
Award criteria
Technical — 70
Commercial — 30
Market research services involving syndicated subscription-based financial services market research and insight reporting.
Award criteria
Technical — 100
Commercial — 0
A range of market research and specialist technical suppliers to provide market research expertise and/or consulting services including the management of market research projects or programmes of work.
Award criteria
Technical — 70
Commercial — 30
A range of market research and specialist technical suppliers to provide market research expertise and/or consulting services including the management of market research projects or programmes of work.
Award criteria
Technical — 70
Commercial — 30
A range of market research and specialist technical suppliers to provide market research expertise and/or consulting services including the management of market research projects or programmes of work.
Award criteria
Technical — 70
Commercial — 30
A range of market research and specialist technical suppliers to provide market research expertise and/or consulting services including the management of market research projects or programmes of work.
Award criteria
Technical — 70
Commercial — 30
A range of market research and specialist technical suppliers to provide market research expertise and/or consulting services including the management of market research projects or programmes of work.
Award criteria
Technical — 70
Commercial — 30
A range of market research and specialist technical suppliers to provide market research expertise and/or consulting services including the management of market research projects or programmes of work.
Award criteria
Technical — 70
Commercial — 30
| Item | Category | Quantity |
|---|---|---|
| Lot A, Specialism 1 | Market research services | Not published |
| A (ii) | Market research services | Not published |
| Lot A, Specialism 3 | Market research services | Not published |
| Lot A, Specialism 4 | Market research services | Not published |
| Lot B, Specialism 1 | Market research services | Not published |
| Lot B, Specialism 2 | Market research services | Not published |
| Lot C | Market research services | Not published |
| Lot D | Market research services | Not published |
| Lot E, Specialism 1 | Market research services | Not published |
| Lot E, Specialism 2 | Market research services | Not published |
| Lot E, Specialism 3 | Market research services | Not published |
| Lot E, Specialism 4 | Market research services | Not published |
| Lot E, Specialism 5 | Market research services | Not published |
| Lot E, Specialism 6 | Market research services | Not published |
Benchmarked against retained Find a Tender procedures with CPV division 79. The category anchor is Market research services (79310000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.
| Comparison set | Procedures | Reported bids per procedure | Named award suppliers | Price evidence |
|---|---|---|---|---|
| Market: CPV division 79 | 13,740 | 4 median · 30.8 average (5,803 of 13,740 with a bid count) | 3.2 average (6,507 of 13,740 with named award suppliers) | 1 comparable price pairs |
| Same buyer | 2 | 275.5 median · 275.5 average (2 of 2 with a bid count) | 10 average (2 of 2 with named award suppliers) | Not published |
| Delivery region: UK | 3,810 | 4 median · 59.6 average (1,523 of 3,810 with a bid count) | 5 average (1,809 of 3,810 with named award suppliers) | Not published |
“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.
Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.
No planning milestones published.
No linked framework, prior procurement or reprocurement published.
No documents are published in the current source record.
Diagnostic view. “Not published” means this current release does not provide a value.
| OCID | ocds-h6vhtk-03fb09 |
|---|---|
| Latest release ID | 015554-2024 |
| Latest release timestamp | Thu May 16 2024 10:58:21 GMT+0000 (Coordinated Universal Time) |
| Source | find-a-tender |
| Official notice URL | Not published |
| Tender status | complete |
| Procurement method | open |
| Procurement method details | Open procedure |
| Main procurement category | services |
| Above threshold | Not published |
| Legal basis | 32014L0024 |
| Tender period: start | Not published |
| Tender period: end | Not published |
| Expression of interest deadline | Not published |
| Enquiry deadline | Not published |
| Award period: start | Not published |
| Award period: end | Not published |
| Submission method details | Not published |
| Submission languages | Not published |
| Electronic catalogue policy | Not published |
| Total tender value | Not published |
| Tender lots in source | 14 |
| Tender items in source | 14 |
| Tender documents in source | 0 |
| Awards in latest release | 65 |
| Contracts in latest release | 65 |
| Parties in latest release | 39 |
| Date | Event | Reference |
|---|---|---|
| 16 May 2024 | award, contract | 015554-2024 |
| 16 May 2024 | award, contract | 015530-2024 |
| 7 Sept 2023 | tender | 026549-2023 |
Unmodified official OCDS data retained by Tenderline for this procurement process.
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}
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{
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{
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}
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{
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}
},
{
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{
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}
]
}
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{
"id": "Lot E, Specialism 1",
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]
}
},
{
"id": "Lot E, Specialism 2",
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{
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]
}
},
{
"id": "Lot E, Specialism 3",
"title": "Lot E Market Research Specialists, Specialism 3: Research Designers",
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"name": "Technical",
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{
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}
]
}
},
{
"id": "Lot E, Specialism 4",
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{
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}
]
}
},
{
"id": "Lot E, Specialism 5",
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{
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}
},
{
"id": "Lot E, Specialism 6",
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{
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{
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{
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}
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{
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{
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],
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{
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{
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"countryName": "United Kingdom",
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"details": {
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"identifier": {
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{
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{
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"details": {
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{
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{
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{
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{
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"details": {
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"identifier": {
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},
{
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"identifier": {
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{
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{
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"dateSigned": "2024-02-27T00:00:00Z"
}
],
"description": "In addition to the FCA, the following Contracting Authorities (as defined by the Public<br/>Contracts Regulations 2015) will be Authorised Users of the FCA’s Market Research<br/>Framework and may choose to use it:<br/><br/>•The Payments Systems Regulator (PSR)<br/>•The Bank of England (BoE)<br/>•The Prudential Regulation Authority (PRA)<br/>•Financial Ombudsman Service (FOS)<br/>•Financial Services Compensation Scheme (FSCS)<br/>•Money & Pensions Service (MaPS)",
"initiationType": "tender"
}{
"id": "026549-2023",
"tag": [
"tender"
],
"date": "2023-09-07T19:06:34+01:00",
"ocid": "ocds-h6vhtk-03fb09",
"buyer": {
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"name": "Financial Conduct Authority"
},
"tender": {
"id": "CON-23-161",
"lots": [
{
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"title": "Lot A Quantitative Surveys",
"value": {
"amount": 1500000,
"currency": "GBP"
},
"status": "active",
"hasOptions": false,
"hasRenewal": false,
"description": "Lot A covers quantitative surveys, commissioned in response to a specific policy or regulatory development for the FCA or other Authorities (as set out in the Invitation to Tender). It is split into four specialisms: \nSpecialism 1 - Bespoke - Large-scale quantitative surveys \nSpecialism 2 - CATI Omnibus surveys \nSpecialism 3 - CAPI Omnibus surveys \nSpecialism 4 - CAWI (online omnibus) and Panel samples\nTenderers can bid for one or multiple specialisms.",
"awardCriteria": {
"criteria": [
{
"name": "Technical Ability",
"type": "quality",
"description": "65"
},
{
"name": "Social Value",
"type": "quality",
"description": "5"
},
{
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"type": "cost",
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}
]
},
"contractPeriod": {
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},
"submissionTerms": {
"variantPolicy": "notAllowed"
}
},
{
"id": "2",
"title": "Lot B Qualitative Research",
"value": {
"amount": 2500000,
"currency": "GBP"
},
"status": "active",
"hasOptions": false,
"hasRenewal": false,
"description": "The Financial Conduct Authority (the FCA) is seeking Tenderers to provide market research services involving the use of qualitative or user experience research. This Lot is reserved specifically for Tenderers that offer these type of research services, either of consumers or businesses (regulated firms or business entities). This Lot is split into two specialisms: \nSpecialism 1 - Bespoke qualitative studies; \nSpecialism 2 – Bespoke qualitative studies of online user experiences. \nTenderers can bid for one or multiple specialisms.",
"awardCriteria": {
"criteria": [
{
"name": "Technical Ability",
"type": "quality",
"description": "65"
},
{
"name": "Social Value",
"type": "quality",
"description": "5"
},
{
"name": "Commercial Competitiveness",
"type": "cost",
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}
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},
"contractPeriod": {
"durationInDays": 1440
},
"submissionTerms": {
"variantPolicy": "notAllowed"
}
},
{
"id": "3",
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"value": {
"amount": 450000,
"currency": "GBP"
},
"status": "active",
"hasOptions": false,
"hasRenewal": false,
"description": "The Financial Conduct Authority (the FCA) is seeking suppliers to provide market research services carried out through the mystery shopping of financial services providers. \nMystery shopping is employed by the FCA to allow it to ‘observe’ and assess whether regulated financial services firms, largely retail, are abiding by the regulatory requirements laid down in the FCA’s rules and regulations in their conduct with consumers. This forms part of our supervisory conduct management activity.",
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"criteria": [
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"name": "Technical Ability",
"type": "quality",
"description": "65"
},
{
"name": "Social Value",
"type": "quality",
"description": "5"
},
{
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},
"contractPeriod": {
"durationInDays": 1440
},
"submissionTerms": {
"variantPolicy": "notAllowed"
}
},
{
"id": "4",
"title": "Lot D Syndicated Market Research Services",
"value": {
"amount": 1250000,
"currency": "GBP"
},
"status": "active",
"hasOptions": false,
"hasRenewal": false,
"description": "The Financial Conduct Authority (the FCA) is seeking suppliers to provide market research services involving syndicated subscription-based financial services market research and insight reporting.",
"awardCriteria": {
"criteria": [
{
"name": "Technical Ability",
"type": "quality",
"description": "95"
},
{
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"type": "quality",
"description": "5"
},
{
"name": "Commercials",
"type": "cost",
"description": "0"
}
]
},
"contractPeriod": {
"durationInDays": 1440
},
"submissionTerms": {
"variantPolicy": "notAllowed"
}
},
{
"id": "5",
"title": "Lot E – Market Research, Project, and Programme Management Specialists",
"value": {
"amount": 700000,
"currency": "GBP"
},
"status": "active",
"hasOptions": false,
"hasRenewal": false,
"description": "Lot E covers specialist market research specialisms, which would be contracted in response to a specific policy or regulatory development. It is split into 6 specialisms: \nSpecialism 1 – Report Writers \nSpecialism 2 – Statistical advice and sampling methodologists \nSpecialism 3 – Research Designer \nSpecialism 4 – Research Data analysis \nSpecialism 5 – Project managers \nSpecialism 6 – Programme Manager \nTenderers can bid for one or multiple specialisms.",
"awardCriteria": {
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"type": "quality",
"description": "65"
},
{
"name": "Social Value",
"type": "quality",
"description": "5"
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{
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"type": "cost",
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},
"contractPeriod": {
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},
"submissionTerms": {
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}
}
],
"items": [
{
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"deliveryLocation": {
"description": "UNITED KINGDOM"
},
"deliveryAddresses": [
{
"region": "UK"
}
],
"additionalClassifications": [
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{
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},
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}
],
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},
{
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},
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}
],
"additionalClassifications": [
{
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}
]
}
],
"title": "CON-23-161 Market Research Framework",
"value": {
"amount": 6400000,
"currency": "GBP"
},
"status": "active",
"documents": [
{
"id": "economic",
"documentType": "economicSelectionCriteria"
},
{
"id": "technical",
"documentType": "technicalSelectionCriteria"
}
],
"bidOpening": {
"date": "2023-10-19T12:00:00+01:00"
},
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"lotDetails": {
"maximumLotsBidPerSupplier": null
},
"techniques": {
"frameworkAgreement": {
"maximumParticipants": null
},
"hasFrameworkAgreement": true
},
"awardPeriod": {
"startDate": "2023-10-19T12:00:00+01:00"
},
"description": "The Financial Conduct Authority (the FCA) is seeking to establish a framework agreement for the provision of market research services. The framework will run for a period of four years, from May 2024.",
"tenderPeriod": {
"endDate": "2023-10-19T12:00:00+01:00"
},
"contractTerms": {
"electronicInvoicingPolicy": "allowed"
},
"hasRecurrence": true,
"classification": {
"id": "79310000",
"scheme": "CPV",
"description": "Market research services"
},
"submissionTerms": {
"languages": [
"en"
]
},
"submissionMethod": [
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"written"
],
"procurementMethod": "open",
"mainProcurementCategory": "services",
"submissionMethodDetails": "https://fca.delta-esourcing.com",
"procurementMethodDetails": "Open procedure"
},
"parties": [
{
"id": "GB-FTS-40611",
"name": "Financial Conduct Authority",
"roles": [
"buyer"
],
"address": {
"region": "UK",
"locality": "London",
"postalCode": "E20 1JN",
"countryName": "United Kingdom",
"streetAddress": "12 Endeavour Square"
},
"details": {
"url": "http://www.fca.org.uk",
"buyerProfile": "https://fca.delta-esourcing.com",
"classifications": [
{
"id": "BODY_PUBLIC",
"scheme": "TED_CA_TYPE",
"description": "Body governed by public law"
},
{
"id": "04",
"scheme": "COFOG",
"description": "Economic affairs"
}
]
},
"identifier": {
"id": "01920623",
"legalName": "Financial Conduct Authority"
},
"contactPoint": {
"url": "https://www.delta-esourcing.com/delta/respondToList.html?accessCode=TK846ZJ7D2",
"email": "FCAProcurement@fca.org.uk",
"telephone": "+44 2070661000"
}
},
{
"id": "GB-FTS-3518",
"name": "Financial Conduct Authority",
"roles": [
"reviewBody"
],
"address": {
"locality": "London",
"postalCode": "E20 1JN",
"countryName": "United Kingdom",
"streetAddress": "12 Endeavour Square"
},
"details": {
"url": "http://www.fca.org.uk"
},
"identifier": {
"legalName": "Financial Conduct Authority"
},
"contactPoint": {
"email": "FCAProcurement@fca.org.uk",
"telephone": "+44 2070661000"
}
}
],
"language": "en",
"description": "The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.\nIn addition to the FCA, the following Contracting Authorities (as defined by the Public Contracts Regulations 2015) will be Authorised Users of the FCA’s Market Research Framework and may choose to use it:\n•The Payments Systems Regulator (PSR)\n•The Bank of England (BoE)\n•The Prudential Regulation Authority (PRA)\n•Financial Ombudsman Service (FOS)\n•Financial Services Compensation Scheme (FSCS)\n•Money & Pensions Service (MaPS)\nFor more information about this opportunity, please visit the Delta eSourcing portal at: \n<a href=\"https://fca.delta-esourcing.com/tenders/UK-UK-London:-Market-research-services./TK846ZJ7D2\" target=\"_blank\">https://fca.delta-esourcing.com/tenders/UK-UK-London:-Market-research-services./TK846ZJ7D2</a>\nTo respond to this opportunity, please click here: \n<a href=\"https://fca.delta-esourcing.com/respond/TK846ZJ7D2\" target=\"_blank\">https://fca.delta-esourcing.com/respond/TK846ZJ7D2</a>\n GO Reference: GO-202397-PRO-23821681",
"initiationType": "tender"
}