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Find a TenderAwardedContract award notice
Published 22 May 2025, 17:55 BST

Official UK procurement notice

Extra Care Support Services at Barnaby House, Jubilee Court, St Germains & The Dunes

Official notice

Authority: Redcar and Cleveland Borough Council (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Sectors: Health & Social Care (85) Delivery: North East (UKC12)
Published estimate£9,500,000≈ £3.2m / year · £11,400,600 inc. VAT
Submissions closed 23 Jun 2025awarded 31 Oct 2025
Award (standstill) to Dale Care Limited
Contract term 3 yrsends 8 Mar 2029 · up to 8 Mar 2030 with extensions · starts 9 Mar 2026

What is being bought

Published requirement description

Provision of care and support services for residents at four Extra Care Support Schemes within the Redcar and Cleveland borough for adults who have been assessed by the Council as being eligible for Extra Care Housing and Support. The adults will have varying levels of need, some of which can be diverse and complex in nature and services should reflect this.

Extra care housing is defined as specialist accommodation designed to maximise the independence of Adults by providing a safe, secure and stimulating environment. Adults retain the independence of having their own home and at the same time benefit from the availability of social care and housing support with onsite emergency response. The Service Provider should promote person-centred care, with a focus on supporting Adults to achieve outcomes and goals that are most important to them.

The service is to operate over 4 schemes:

Barnaby House, Eston:

29 x 1 bed apartments, 32 x 2 bed apartments, 1 x Studio. Includes Rosedale and Ripley Court.

St Germains, Marske:

28 x 1 bed apartments, 3 x 2 bed apartments

Jubilee Court, Eston:

14 x 1 bed apartments, 28 studio apartments

The Dunes, Redcar:

18 x 1 bed apartment, 46 x 2 bed apartments, 6 x 2 bed bungalows

  • No preliminary market engagement: The contracting authority has carried out preliminary market engagement in relation to the contacting opportunity. The preliminary market engagement was conducted prior to the commencement of the Procurement Act 2023 which is why a Preliminary Market Engagement Notice was not published. A presentation was held via Microsoft Teams on 21 January 2025, with the opportunity to attend the presentation advertised openly to suppliers on the e-tender system. The slides from the market engagement presentation and responses to questions received are included in this tender pack for information .

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£9,500,000
Contract period: 9 Mar 2026 – 8 Mar 2029 (3 yrs) · up to 8 Mar 2030 with extensionsValue: £9,500,000 exc. VAT · £11,400,600 inc. VAT
Delivery: North EastEligibility: SME eligibleVCSE eligible
Extensions: 1 x 12 month optional extension period.
85000000 Health and social work services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Conditions of Participation are included in the Invitation to Tender and include:

    • Committing to obtain required insurance levels if awarded the contract
    • Data Protection
    • Health and Safety
    • Compliance with Equality legislation
  • Technical & professional ability

    Conditions of Participation are included in the Invitation to Tender and include:

    • Information Security
    • Safeguarding Adults
    • CQC Registration

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 100%
Published award criteria (1)
  • Quality: As detailed in the tender documents
Conditions of participation2
  • Economic & financial standing

    Conditions of Participation are included in the Invitation to Tender and include:

    • Committing to obtain required insurance levels if awarded the contract
    • Data Protection
    • Health and Safety
    • Compliance with Equality legislation
  • Technical & professional ability

    Conditions of Participation are included in the Invitation to Tender and include:

    • Information Security
    • Safeguarding Adults
    • CQC Registration

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
22 May 2025, 17:55 BST
Last source update
8 Dec 2025, 15:11 GMT
Award evaluation window
Submission end – 24 Nov 2025
Authority reference
OPEN2025876
FTS notice number
2025/S 000-025365
Latest notice
Contract award notice (UK6)
Classification (CPV)
Health and social work services
Delivery area
North East (UKC12)
Official registry OCID
ocds-h6vhtk-051f68 Find a Tender

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Submission deadline
23 Jun 2025, 14:00 BST
Clarification deadline
16 Jun 2025, 16:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Please be advised that Redcar & Cleveland Borough Council are conducting this procurement via Open (www.open-uk.org ↗ (www.openuk.org ↗)). If you go to Browse Opportunities at the top of the page and Filter on Redcar and Cleveland Borough Council you can then search for this opportunity. Tenders must be submitted via the Open system.

If you require time-critical assistance on submitting your response, please contact the Open Support Team

[email protected]

For non-time critical issues, such as passwords, general account queries and location of information please visit Open hub via

www.open-hub.org/how-to-guides/ ↗ (www.open-hub.org/how-to-guides/ ↗) or seek support from

[email protected]

PLEASE NOTE: The system is accessible 24/7however, technical support is only available Monday - Thursday 8:30am-5:00pm, Friday: 8:30am-4:30pm

Timeline

22 May 2025 → 9 Mar 2026 · 8 dates
  1. Tender notice published
    22 May 2025, 17:55 BST
  2. Clarification questions by
    16 Jun 2025, 16:00 BST
  3. Submission deadline
    23 Jun 2025, 14:00 BST
  4. Award decision expected by332 days ago
    24 Nov 2025, 23:59 GMT
  5. Assessment summaries sent319 days ago
    8 Dec 2025
  6. Latest notice published318 days ago
    8 Dec 2025, 15:11 GMT
  7. Standstill ends309 days ago
    17 Dec 2025, 23:59 GMT
  8. Contract starts228 days ago
    9 Mar 2026

Notice history

5 events · 3 releases on Find a Tender · since 22 May 2025
  1. Tender notice published
    22 May 2025, 17:55 BST
    UK4
  2. Tender notice published
    29 May 2025, 11:50 BST
    UK4
  3. Contract award notice published
    8 Dec 2025, 15:11 GMT
    UK6
  4. Status changed to complete
    8 Dec 2025, 15:11 GMT
  5. Contract signature expected
    1 Feb 2026, 23:59 GMT
    scheduled
Published amendments (1)

This notice should be linked to the following: UK1: Pipeline notice - Procurement Act 2023 Notice identifier: 2025/S 000-023227

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £9,500,5001 award exc. VAT
Bids received 119 from SMEs
Named bidders 11published on the award notice
Awarded toValueDateStatus
Dale Care Limited9 Mar 2026 – 8 Mar 2029 · up to 3 Mar 2030Extensions: 1 x 12 month optional extension period.£9,500,50031 Oct 2025standstill to 17 Dec 2025Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
11final-stage tenders90—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Redcar and Cleveland Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PHZX-3726-LWBD Redcar and Cleveland House, Kirkleatham Street, Redcar, North East, TS10 1RTContact name, email, phone

Bidders & participating suppliers

11 commercial parties on the notice · 1 awarded
  • CARE 24-7 LIMITEDBidder / tendererGB-COH: 04161417GB-PPON: PXRC-3793-LHTL 11 Parkview Court, Shipley, Yorkshire & Humber, BD18 3DZ
  • DALE CARE LIMITEDAwarded supplierGB-COH: 02795946GB-PPON: PGDL-2232-TPGW 245 Hammersmith Road, London, London, W6 8PWContact email
  • EDENCARE SUPPORT SERVICES LIMITEDBidder / tendererGB-COH: 09555457GB-PPON: PJXC-2351-NVVJ 1st Floor 53 Thicketford Road, Bolton, North West, BL2 2LS
  • EDORA CARE PLUSBidder / tendererGB-COH: 09225337GB-PPON: PZGB-6438-YNXY 724 Holloway Road, Archway, London, London, N19 3JD
  • GOODWILL HEALTHCARE SERVICES LIMITEDBidder / tendererGB-COH: 11475818GB-PPON: PVQT-9184-GDDM 37-38 Market Street, Ferryhill, North East, DL17 8JH
  • KELLY PARK LIMITEDBidder / tendererGB-COH: 04193512GB-PPON: PJZZ-6434-GXRW Units 32-33 Derwentside Business Centre, Consett, North East, DH8 6BP
  • NIGHTINGALES COMMUNITY CARE LIMITEDBidder / tendererGB-COH: 09606318GB-PPON: PRJM-3682-ZBDD 6-8 Yarm Road Enterprise House, Stockton-On-Tees, North East, TS18 3NA
  • PATIENCE HEALTHCARE (NE) LTDBidder / tendererGB-COH: 14476486GB-PPON: PTTX-5455-CJJJ Suite 2 The Point, Ilkley, Yorkshire & Humber, LS29 8FL
  • RHESUS CARE LTDBidder / tendererGB-COH: 14266094GB-PPON: PTVW-1934-RRQD Unit 8 Boultbee Business Units, Birmingham, West Midlands, B7 5AR
  • SNE CARE SERVICES LTDBidder / tendererGB-COH: 09480053GB-PPON: PXCZ-3673-CBBV Unit 10 Stephenson Court, Middlesbrough, North East, TS6 6UT
  • VALLEY CARE DIRECT LIMITEDBidder / tendererGB-COH: 07393628GB-PPON: PRJX-5755-GJQZ Unit 7, The Village, Maisies Way, South Normanton, Alfreton, De55 2DS, East Midlands, De55 2DS

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender