Official UK procurement notice
1394- Community Housing- Extra Care Services
Authority: Community Housing (Public body)·On behalf of: Worcestershire County Council
What is being bought
Published requirement descriptionCommunity Housing carried out a procurement exercise to appoint a single provider to deliver Extra Care services across its schemes in Worcestershire. The procurement was undertaken in accordance with the Procurement Act 2023 and covered regulated personal care, emergency and unplanned response, medication support, and wellbeing services for adults aged 55 and over living in Extra Care housing. The service specification included requirements for a 24/7 on-site presence at each scheme, the delivery of planned care in line with individual support plans, and appropriate responses to emergencies. It also outlined requirements for staff training and competency, medication management, safeguarding, and compliance with Care Quality Commission (CQC) regulations. TUPE arrangements were also considered as part of the procurement process. Community Housing undertook the procurement on behalf of Worcestershire County Council, which was identified as the client for the resulting contract. The procurement related specifically to Extra Care services across Community Housing's schemes, rather than wider care provision throughout Worcestershire.
- The authority expects to re-tender this requirement around 1 Oct 2030, 23:59 BST.
- No preliminary market engagement: Insufficient time in the procurement timetable prevented market engagement.
CPV: Community health services · Health and first-aid training services · Personal development training services · Pharmacy services · Social services · Staff training services · Welfare services for disabled people · Welfare services for the elderly
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£300,000
- Economic & financial standing
Listed in the tender documents.
- Technical & professional ability
Listed in the tender documents.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (1)
- Quality
- Economic & financial standing
Listed in the tender documents.
- Technical & professional ability
Listed in the tender documents.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 1 Oct 2030
- First published
- 22 Jan 2026, 15:30 GMT
- Last source update
- 15 Oct 2026, 09:25 BST
- Award evaluation window
- Submission end – 6 Apr 2026
- Authority reference
1394- FTS notice number
2026/S 000-005870- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-060c89Find a Tender
How it was run
Official notice- Submission deadline
- 23 Feb 2026, 12:00 GMT
- Clarification deadline
- 11 Feb 2026, 17:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
22 Jan 2026 → 15 Oct 2026 · 8 dates- Tender notice published267 days ago22 Jan 2026, 15:30 GMT
- Clarification questions by247 days ago11 Feb 2026, 17:00 GMT
- Submission deadline235 days ago23 Feb 2026, 12:00 GMT
- Assessment summaries sent205 days ago26 Mar 2026
- Award decision expected by193 days ago6 Apr 2026, 23:59 BST
- Standstill ends191 days ago8 Apr 2026, 23:59 BST
- Contract starts158 days ago12 May 2026
- Latest notice published2 days ago15 Oct 2026, 09:25 BST
Notice history
5 events · 3 releases on Find a Tender · since 22 Jan 2026- Tender notice published22 Jan 2026, 15:30 GMTUK4
- Contract award notice published26 Mar 2026, 11:30 GMTUK6
- Status changed to complete26 Mar 2026, 11:30 GMT
- Contract signature expected1 May 2026, 23:59 BSTscheduled
- Contract details notice published15 Oct 2026, 09:25 BSTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| TLC Care at HomeSMEExtra Care Service1 May 2026 – 31 May 2028 · up to 31 May 2031Extensions: After the initial 2 year term (to which the contract value relates) there are an additional 3, 1 year extensions taking the total term of the contract, including extensions to 5 years, and the total overall value, including extensions to be estimated to be £1,500,000 excluding VAT. | £600,000 | 26 Mar 2026 | Awarded |
Contracts
Extra Care Service · TLC Care at HomeSME
- Signed
- 4 Nov 2025
- Value
- £600,000
- Period
- 1 May 2026 – 31 May 2028 · up to 31 May 2031 with extensions
- Status
- active
- Extensions
- After the initial 2 year term (to which the contract value relates) there are an additional 3, 1 year extensions taking the total term of the contract, including extensions to 5 years, and the total overall value, including extensions to be estimated to be £1,500,000 excluding VAT.
No agreed KPIs: This is under the value threshold for needing to report KPIs.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1final-stage tenders | 1 | 0 | — |
Who bid
- wonTLC Care at HomeSME · West Midlands
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
2 public bodies on the noticeOther public bodies
- Worcestershire County CouncilProcess contact pointProcuring entityThe client of the winning bidder. They have given Community Housing authority to carry out the procurement as it concerns Community Housing's sites.
Bidders & participating suppliers
1 commercial party on the notice- TLC Care at HomeAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender