Find a TenderAwardedContract details notice
Published 20 Aug 2025, 09:00 BST

Official UK procurement notice

Tender for the provision of Examinations Workflow Management System

Official notice

Authority: University of West London (Education)

GoodsOpen procedureAbove thresholdSME suitable
Sectors: Software Packages & ERP (48) Delivery: UK
Published estimate£300,000≈ £60k / year · £360,000 inc. VAT
Submissions closed 1 Dec 2025awarded 23 Feb 2026
Awarded to Examtrack Ltd
Contract term 5 yrsends 30 Jan 2031 · up to 30 Jan 2033 with extensions · starts 31 Jan 2026

What is being bought

Published requirement description

This opportunity sits within the London College of Music Examinations (LCME). Established in 1887, LCME offer globally recognised qualifications and awards in music, drama, communications and creative media. The current LCME Examination Management System is a comprehensive SaaS platform that supports the following activities via 3 separate systems: - Face to Face Exams - Written Theory Exams - Digital Recorded Exams - Digital Live Exams - Digital Theory Exams - Publications - CRM The system(s) serves a global user base with complex workflows spanning booking, scheduling assessment, certification and reporting. LCME now wish to further streamline and enhance the exam lifecycle and require a system(s) to manage the exam lifecycle from candidate entry through to assessment and award delivery. LCME require a supplier(s) to deliver two interlinked systems: an Exam Management Platform and a Digital Hosting Solution.

CPV: Industry specific software package · Software package and information systems

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 5 yrsSMEPublished value£300,000
Contract period: 31 Jan 2026 – 30 Jan 2031 (5 yrs) · up to 30 Jan 2033 with extensionsValue: £300,000 exc. VAT · £360,000 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: Possible additional software functionality if required · 2 x 12 month extensions at the discretion of UWL
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    see tender documents

  • Technical & professional ability

    see tender documents

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 30%Social value: 10%
Published sub-criteria (5)
  • Compliance with technical specification: 25%
  • Aesthetics and Functional Characteristics: 30%
  • Account Management and Experience of Staff: 5%
  • Commercial: 30%
  • Social Value: 10%
Published award criteria (5)
  • Commercial
  • Compliance with technical specification
  • Aesthetics and Functional Characteristics
  • Account Management and Experience of Staff
  • Social Value
Conditions of participation2
  • Economic & financial standing

    see tender documents

  • Technical & professional ability

    see tender documents

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
20 Aug 2025, 09:00 BST
Last source update
18 Aug 2026, 23:33 BST
Award evaluation window
Submission end – 7 Jan 2026
Authority reference
25-303
FTS notice number
2025/S 000-069063
Latest notice
Contract details notice (UK7)
Classification (CPV)
Industry specific software packageSoftware package and information systems
Delivery area
UK
Official registry OCID
ocds-h6vhtk-058ae6 Find a Tender

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free · 5–10 minutes
Submission deadline
1 Dec 2025, 10:00 GMT
Clarification deadline
12 Nov 2025, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

20 Aug 2025 → 18 Aug 2026 · 11 dates
  1. Planning notice published
    20 Aug 2025, 09:00 BST
  2. Market engagement
    6 Sept 2025, 00:59 BST

    uk.eu-supply.com/app/rfq/rwlentrance_… ↗ This is not a call for competition. The Engagement process will include discussions with all interested suppliers on LCME’s current operations and high-level requirements, followed by product demonstrations and standardised questions on topic shared below. Sessions may be delivered as one extended meeting or two shorter meetings with key business stakeholders.

    • Product capability and functional fit
    • Technical and security considerations
    • User accessibility
    • Commercial and licensing model
    • Implementation and support If you are interested in being part of this Market Engagement, please contact UWL to arrange the session. Please use the messaging function on our eSourcing system EU Supply. Please find the link below: uk.eu-supply.com/login.asp ↗ Please navigate to the correct project - Market Engagement for the provision of Examinations Workflow Management System Sessions need to have taken place by Friday 5th September
  3. Next notice expected386 days ago
    25 Sept 2025, 00:59 BST
  4. Tender notice published353 days ago
    28 Oct 2025, 15:30 GMT
  5. Clarification questions by338 days ago
    12 Nov 2025, 12:00 GMT
  6. Submission deadline319 days ago
    1 Dec 2025, 10:00 GMT
  7. Award decision expected by281 days ago
    7 Jan 2026, 23:59 GMT
  8. Contract starts258 days ago
    31 Jan 2026
  9. Assessment summaries sent235 days ago
    23 Feb 2026
  10. Standstill ends224 days ago
    5 Mar 2026, 23:59 GMT
  11. Latest notice published58 days ago
    18 Aug 2026, 23:33 BST

Notice history

9 events · 4 releases on Find a Tender · since 20 Aug 2025
  1. Preliminary market engagement notice published
    20 Aug 2025, 09:00 BST
    UK2
  2. Tender notice published
    28 Oct 2025, 15:30 GMT
    UK4
  3. Status changed to active
    28 Oct 2025, 15:30 GMT
  4. Procurement method changed
    28 Oct 2025, 15:30 GMT
  5. Deadline published: 1 Dec 2025, 10:00 GMT
    28 Oct 2025, 15:30 GMT
  6. Contract award notice published
    24 Feb 2026, 10:01 GMT
    UK6
  7. Status changed to complete
    24 Feb 2026, 10:01 GMT
  8. Contract signature expected
    30 Mar 2026, 23:59 BST
    scheduled
  9. Contract details notice published
    18 Aug 2026, 23:33 BST
    UK7
Routine re-releases (4)
  • 2025-08: 1 release · 20 Aug 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £682,7151 award exc. VAT
Bids received 1
Named bidders 1published on the award notice
Contracts signed 1latest 20 Jul 2026
Awarded toValueDateStatus
Examtrack LtdSMEExaminations Workflow Management System30 Mar 2026 – 29 Mar 2031 · up to 29 Mar 2033Extensions: 2 x 12 month extensions available · Options: Future system development work£682,71523 Feb 2026Awarded

Contracts

  • Examinations Workflow Management System · Examtrack LtdSME

    Signed
    20 Jul 2026
    Value
    £682,715
    Period
    20 Jul 2026 – 5 Jul 2031 · up to 5 Jul 2033 with extensions
    Status
    active
    Extensions
    Optional 2 x 12 month extensions are available
    Options
    Possible future system development work requirement
    4 agreed KPIs: Service and solution availability · Target First Response and Target Triage Times · Target Resolution Times …
    • Service and solution availability
    • Target First Response and Target Triage Times
    • Target Resolution Times
    • Milestone Commitments

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1final-stage tenders · 5 at stage one00—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

University of West London

Contracting authorityPublic authority - sub-central government GB-PPON: PRWD-6197-DNXR St Mary's Road, Ealing, London, London, W5 2NUContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • Examtrack LtdAwarded supplierGB-PPON: PXRZ-8967-MMTM 25 Uppingham Road, Leicester, East Midlands, LE7 9HJContact email, phone

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure