Find a TenderAwarded
Published 10 May 2021, 16:51 BST

Official UK procurement notice

Evaluation of the additionality of the Commonwealth Games Business and Tourism Programme

Official notice

Authority: WEST MIDLANDS GROWTH COMPANY LIMITED (Public body)·Consortium: 3 public authorities

ServicesOpen procedureSME suitable
Published estimate£345,000exc. VAT0.3% below published estimate
Submissions closed 10 Jun 2021awarded 31 Aug 2021
Awarded to Echo Research Limited

What is being bought

Published requirement description

The Business and Tourism Programme (BATP) seeks to maximise the benefits of the 2022 Birmingham Commonwealth Games to the UK and the region as a business, investment and tourist destination. A critical element of the evaluation of the BATP is an assessment of the additionality of the programme i.e. the in-flows of investment and tourism to the UK and the West Midlands which are directly attributable to the programme, as distinct from those which would have happened anyway. The BATP programme is jointly procuring Evaluation Services through a collaborative approach through WMGC Ltd and Department for International Trade together as Contracting Authorities. The Procurement comprises evaluation of the additionality of the BATP Programme based on the elements comprising:

(i) Evaluation of marketing campaigns (perceptions research) WMGC Delivered Element.

(ii) Evaluation of Leisure Tourism activity and (visitor surveys) WMGC delivered

(iii) Evaluation of UK House (research with UK House delegates) DIT Delivered

These projects will provide essential data and intelligence to demonstrate that the activities being funded by the programme are having the anticipated impact and are helping to realise the benefits that we forecast would be achieved.

The Survey work will seek evaluation of the impact of key activities within the leisure tourism workstream.

As well as associated marketing campaigns the BATP leisure tourism workstream includes:

(i) The establishment of a digital platform to welcome visitors to the West Midlands, including mobile showcases and the facility to book accommodation, visits to attractions and itineraries. The most popular and well used aspects of the area's visitor offer, visitor satisfaction and visitor expenditure. To undertake surveys of visitors to different locations in the West Midlands to include key visitor attractions, conference and exhibition facilities, major hotels, shopping centres, transport hubs, visitor information centres and Commonwealth Games venues. If Covid-19 restrictions are still in place when surveys are required it may be necessary to adopt on-line, rather than face to face approaches.

A series of surveys are required in order to:

(i) Provide baseline intelligence on visitor motivations, profile and behaviour before the BATP begins to have an impact.

(ii) Track changes as BATP activity gathers pace.

(iii) Evaluate the position at a later date when marketing and promotional activity and improvements to the region's visitor welcome have begun to have a more lasting impact - we

welcome tenderers' ideas and recommendations on timings for this.

A random sample of at least 1,000 interviews in Birmingham and at least 2,000 in the wider WMCA area need to be completed in each wave of research. Local residents should be excluded from the survey. The interviews should be undertaken using fully trained market research interviewers and be conducted under the Market Research Code of Conduct

(ii) A programme of support for the region's tourism businesses to help them recover from the impact of the Covid-19 lockdowns and develop the capacity and capability to offer an excellent welcome to visitors to the West Midlands.

Research is required which identifies the following:

a) Visitors' motivations to visit, their degree of exposure to BATP marketing and promotional activity and the sources of information they have used to research and plan their trip.

b) Any changes to the profile and demographics of visitors to the region over the course of the BATP.

CPV: Evaluation consultancy services

The lotProcurement structure

single lot · value published
Lot #1The contracting authorities are seeking to appoint a single contractor or supplier who…AwardedPublished value£345,000

The contracting authorities are seeking to appoint a single contractor or supplier who can supply the full suite of services either as prime contractor or subcontract elements which

cannot be met from own resources.

The full services in scope are:

(i) evaluation of marketing campaigns (perceptions research)

(ii) evaluation of leisure tourism activity and (visitor surveys)

(iii) evaluation of UK House (research with UK House delegates)

A range of marketing campaigns are planned via the BATP, targeting a range of priority audiences, source markets and sectors. A key objective of the programme is to achieve the

shifts in perceptions of the UK and the West Midlands as a business, investment and visitor destination required to drive in-flows of investment and tourism.

We require research, therefore which tracks, over the course of the BATP, changes in:

  1. Levels of awareness of the UK and West Midlands offer
  2. Positive or negative sentiment and what audiences associate the UK and the region with, For example in previous research the West Midlands has commonly been associated with its automotive and wider engineering sector, its central location and its universities.

Whether they would consider (i) recommending the UK and the West Midlands to clients and/or (ii) visiting the UK and the West Midlands. The research will need to:

(i) Provide baseline intelligence on the position before the marketing campaigns begin to have an impact.

(ii) Indicate the position after the marketing activity has taken place.

(iii) Provide further evaluation of the position further down the line, when the activity has begun to impact more fully on sentiment and consideration. We welcome tenderers' ideas

and recommendations on timings for this research will also inform the evaluation of the wider Commonwealth Games legacy programme - helping us understand the extent to which the

Games themselves and their wider legacy programmes shift perceptions of the UK and the West Midlands

Again, the UK House is part of the Commonwealth Games and will be situated in the Centre of Birmingham, be GREAT/CWC branded and will showcase and celebrate Britain as a leading, innovative nation with a dynamic, investor-friendly UK Industrial Strategy. It will also focus on specialist areas of regional excellence, highlight opportunities for investment in

Birmingham and the Midlands Engine and focus on investment on R&D and wider regional skills that the UK offers today. In addition, smaller satellite events will be held across the City and region to increase impact and engagement.

Through the use of world-renowned speakers, high-quality content, rich innovation and masterclasses we will focus on real business stories of investment success and UK expertise

and creativity; we will celebrate incredible growth stories from small start-ups to multinationals; inspire and motivate the guests to invest or grow their business by joining a new dynamic UK business landscape with strong financial and economic drivers.

There will be innovative formats to excite visitors from across the Commonwealth, focusing on plenary sessions, a set piece Global Investment Conference, hosted networking, opportunities for dialogue in group and bi-lateral formats and the opportunity to interact with showcases of contrasting innovations. Although the content will be business focused, cultural, food and sporting partnerships will be celebrated at key moments during the 9-day

event.

We estimate capacity for plenary events up to 500, with the ability to host up to 2,000 visitors on a daily basis.

Example data collected for the UK House activity will include:

  • Output data such as:

a) visitor volumes

b) Nationality

c) Sector

d) Outtake data such as UK House attendee customer experience.

e) Responses to increased propensity/ intention to export, invest, do business within the UK (versus those who do not interact with the UK House programme).

f) Outcome data such as:

  1. Number of new investment leads into the investment pipeline
  2. Number of business service interactions
  3. Number of investment inquiries relating to FDI in the UK (by sector / country)
  4. Volume (#) and value (£) of new exports (by sector)
  5. Volume (#) and value (£) of new procurements from foreign businesses (by sector).
  6. Volume (#) and value (£) of FDI contracts (by sector & country) - actual Additional information: The tender is jointly Procured by WMGC Limited and Department for International Trade, therefore successful Contractor for the relevant component awarded must expect to be jointly managed by the two Contracting Authorities who are jointly procuring this requirement.

Any services related to this procurement which are not foreseeable yet, but will become necessary in future will be varied inline with PCR (2015) regulation 72 modification of contracts during their term as long as the change is not a material or substantial change in line with definition for material or substantial change according to Reg.72.

Delivery: West Midlands · The main place of performance will be the West Midlands as the crow flies from postcode B1
Extensions: The Contracting authorities may consider at their discretion to award this contract to a prime contractor only, Prime Contractor with Subcontractor or may accept bids from a consortia or may request bidders to for a consortia or operate as an SPV in delivering the contractVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 55%Price: 30%Social value: 10%Environmental: 5%
Published sub-criteria (8)
  • Case Studies: 10%
  • Approach & Methodology: 20%
  • Market Knowledge & Expertise: 15%
  • Programme: 5%
  • Engagement: 5%
  • price: 30%
  • Social Value: 10%
  • Sustainability & Environment Management Practices: 5%
Published award criteria (8)
  • Case Studies: 10%
  • Approach & Methodology: 20%
  • Market Knowledge & Expertise: 15%
  • Programme: 5%
  • Engagement: 5%
  • Social Value: 10%
  • Sustainability & Environment Management Practices: 5%
  • Price: 30%
Conditions of participation2
  • Suitability

    The contractor must demonstrate relevant experience and must provide example contracts from which the experience is drawn through case study examples in the ITT document

  • Technical & professional ability

    As per Tender documents

    Minimum: Sufficient Evidence must be demonstrated in capability and quality required to deliver this contract
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
10 May 2021, 16:51 BST
Last source update
13 Oct 2021, 14:59 BST
Award evaluation window
10 Jun 2021 – …
Authority reference
2021-WMGC-0008
FTS notice number
2021/S 000-025592
Classification (CPV)
Evaluation consultancy services
Delivery area
West Midlands (UKG3)
Official registry OCID
ocds-h6vhtk-02af25 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

Either Contracting Authority can terminate their element(s) of the Contract separately from the other Contracting Authority where performance has been observed to be unsatisfactory. If a Contracting Authority takes such action, such termination shall not affect the other Contracting Authority or their elements of the Contract.

Review and risk notes
Review procedure

The two Contracting Authorities WMGC Ltd and DIT incorporated a minimum of 10 calendar day standstill period at the point information on the award of the contract was communicated to tenderers. This period allowed unsuccessful tenderers to seek further debriefing from the contracting Authorities before the contract award was entered into.

Publisher note: This procurement exercise is being conducted using In-Tend (e-tendering platform . All tenderers wishing to participate in this tender process are required to register on this link https://in-tendhost.co.uk/wmgrowth/aspx/Registration and use the Register / Sign In button which is located on the left hand side of the page and complete the registration forms. Following registration, an e-mail will be sent to you advising of your user ID along with a reminder of your e-mail address and password. Details of the project are located under the current tenders link which is also where you can express an interest and receive the documentation. Once you have done this you must log back into the website using the details provided following registration and locate the contract document under Tenders, My Tenders on the menu. The Tender should be received no later than Thursday 10th June 2021

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
10 Jun 2021, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
10 Jun 2021, 13:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

10 Jun 2021 → 13 Oct 2021 · 3 dates
  1. Submission deadline
    10 Jun 2021, 12:00 BST
  2. Bids opened
    10 Jun 2021, 13:00 BST
  3. Notice published
    13 Oct 2021, 14:59 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    13 Oct 2021, 14:59 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £344,0001 contract exc. VAT
Bids received 11 from SMEs
Contracts signed 1latest 31 Aug 2021
Awarded toValueDateStatus
Echo Research LimitedSMESubcontracting: 1) Centre for Business in Society (CBiS), Coventry University will conduct evaluation peer review (Component 1,2,3) and an economic evaluation (Component 3) - 10% of work 2) Researchers at Crown Ltd (trading as Teamsearch) (SME status) will conduct all faceto- face fieldwork (Component 2 and Component 3) - 29% of work 3) C&J Fieldwork Partnership (SME status) will conduct executive interviews (Component 1 and Component 3) - 12% of work£344,000 †—Awarded

Contracts

  • Evaluation of the additionality of the Commonwealth Games Business and Tourism Programme · Echo Research LimitedSME

    Signed
    31 Aug 2021
    Value
    £344,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids · 1 electronic1——

Contracting authority & participating public bodies

3 public bodies on the notice

WEST MIDLANDS GROWTH COMPANY LIMITED

Contracting authorityPublic bodyBody governed by public lawGeneral public services Baskerville House,2 Centenary Square, BIRMINGHAM, West Midlands, B12NDContact name, email, phone Published organisation website ↗

Consortium members and other public bodies

  • Department for International TradeContracting authority London, LondonContact name, email, phone
  • The Secretary of State for the Department for International TradeContracting authority London, LondonContact name, email, phone

Dispute resolution & review bodies

  • Commercial Working GroupReview body BirminghamContact email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • Echo Research LimitedAwarded supplier PM House, Riverway Estate, Old Portsmouth Road, Guildford Surrey, South East, GU3 1LZ

Official documents & specifications (1)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria