Official UK procurement notice
Equity in Action Service · UK public procurement notice
Authority: NHS Surrey Heartlands Integrated Care Board (Central government)
What is being bought
Published requirement descriptionThe services in scope involve community engagement, co-production of solutions, outreach, health promotion, and support in navigating health systems and contain several ambitions for positive local outcomes, all of which require a provider with deep Surrey grassroots reach and trusted relationships, both with other local providers with whom they partner and with the communities served.
This notice is a PSR Intention to Award a Contract under the Most Suitable Provider Process. The lifetime value of the contract is £114,145.80.
This is a new service awarded to a new provider.
Services are intended to be provided from 15th October 2025.
CPV: Health services
The lotProcurement structure
single lot · no lot value publishedLot #1Awarded
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 1 Oct 2025, 15:32 BST
- Last source update
- 17 Mar 2026, 14:05 GMT
- FTS notice number
2026/S 000-024101- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05a61eFind a Tender
- Why no open competition
- The procurement falls outside the scope of application of the directive
- Published justification
This is a Provider Selection Regime (PSR) Intention to Award Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 14th October 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.
Publisher note: This is a Provider Selection Regime (PSR) Intention to Award Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. The prior Intended Approach Notice 2025/S 000-056436 was published on 15 September 2025 at 9:55am. Representations by providers must be made to the relevant authority by 14th October 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. Written representations should be sent to [email protected]. Award Decision Makers: Attendees of Investment and Saving Plan Executive Meeting No conflicts or potential conflicts of interest have been identified. The relative importance and rationale for the key criteria used to make this decision are replicated below. One qualifying and most suitable provider only expressed interest in this service following publication of the Provider Selection Regime (PSR) Intended Approach Notice. Improving access, reducing health inequalities, and facilitating choice 30% - The premise of this service is to ensure contact, health literacy, co-production and provision of services, resources and interventions with a population in Surrey otherwise disadvantaged in accessing healthcare. - Ability to address this inequality, gaining trust, teaching people about potentially lifesaving care, providing training and knowledge, in a personalised inclusive approach providing cultural and religious security, to support them holistically is the core of the service and the model by which it operates. - The service and this provider will prevent gaps in the delivery of care and mitigate missed opportunities for preventative initiatives across diverse communities. - The provider will enable choice to be more easily expressed and accommodated as a consequence of health literacy, health knowledge and education. - The provider will ensure improved access and reduced inequalities without which the other Key Criteria such as Value, Collaboration and Innovation lose significance as an inability to access care at all leads directly to poor outcomes. Integration, Collaboration & Service Sustainability 25% - This service is the embodiment of integration, co-production, co-design and collaboration with communities, neighbourhoods and multi-agency services in Surrey. The provider will reach out to a cohort of people who may be under-served and disadvantaged as a consequence of their education, language, environment, social attitudes in Surrey, living arrangements and potential inability to access services. - This provider effectively collaborates, provides outreach to enhance citizens' experience of living in Surrey and will bring services closer to home, providing for better efficiency and joined up patient care and prevention of poor health outcomes. - Establishing relationships between citizens with known and trusted individuals from this service will ensure interactions are regularised and can be expanded as needed. The service will provide an interface into and encouragement to engage with multi-agency coordination and will contribute to strengthening the overall healthcare experience for these communities. Quality and Innovation 20% - Quality is foundational in providing healthcare and associated services. This provider's outreach model in a community environment, for a vulnerable cohort of people, demonstrates impressive innovation in the delivery of healthcare, training and information. - The use of unconventional social communication channels and working within ethnic communities themselves rather than waiting for individuals to attend a medical setting results in a lived alternate pioneering approach. - The co-production and co-design approach, led by trusted members of the community, with communities, enables continual quality improvement through continued needs and outcomes analysis, service experience and co-design. - The service contract contains SMART quality metrics, safety initiatives, clinical governance, continual assessment and improvement along with assessment regards the highest standards of patient care. Social Value 15% - SMEF supports and represents the needs and aspirations of a growing 23.4% ethnic minority population in Surrey. - SMEF provides support for over 60 grass root community groups, has built relationships between faith groups, and runs projects to help ethnic minority clusters across the county. - The mission of this charity is to enhance the lives of people from ethnic minority communities in and around Surrey, by actively addressing racial inequality within public services and local communities. - Provider service efforts are aligned with the Equality and Human Rights Commission's five key focus areas, which include employment, education, crime, living standards, and health and care. Regards the latter, this service will directly contribute to the wellbeing of ethnic minority citizens in Surrey providing equitable access to healthcare resources, knowledge, and prevention measures, thereby fostering healthier, more resilient lives. - SMEF employs directly from communities within Surrey and fosters career development of people from Surrey's ethnic minority communities and inclusion health groups through training and volunteering opportunities. Value 10% - Financial value for money and sustainability is important but rated less importantly in the context of this service in order not to compromise improving access, reducing health inequalities, facilitating choice, offer a quality and innovation driven service. - The primary focus of this service is to reach under represented cohorts for whom engagement with clinical services may be restricted. The wellbeing and education of these people is paramount. - Efficient use of staff and resources under the model applied to this service should ensure long-term service viability while maintaining high standards. - The model seeks to maximise resources, provide upskilling and varied opportunities for staff and reduce churn, the need for recruitment and training expenditure.
Notice history
2 releases on Find a TenderPublished amendments (1 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | TextAdditional information · VI.3 | — | This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and the Procurement Act 2023 do not apply to this award. This contract has now been formally awarded using the most suitable pr… |
1 amendment published without a description.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Surrey Minority Ethnic Forum | £114,146 † | — | Awarded |
Contracts
Contract 061425-2025-1 · Surrey Minority Ethnic Forum
- Signed
- 1 Oct 2025
- Value
- £114,146
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids | 1 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- NHSEMediation body
- Surrey Heartlands ICBReview body
Bidders & participating suppliers
1 commercial party on the notice- Surrey Minority Ethnic ForumAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.