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Find a TenderAwardedContract details notice
Published 26 Jun 2025, 11:35 BST

Official UK procurement notice

Enterprise Asset Management (EAM) System

Official notice

Authority: Merseytravel (Public body)

GoodsOpen procedureAbove thresholdSME suitable
Sectors: Software Packages & ERP (48) Delivery: North West (UKD7)
Published estimate£800,000≈ £200k / year · £960,000 inc. VAT5.5% below final estimate
Submissions closed 28 Jul 2025awarded 2 Sept 2025
Awarded to IFS ULTIMO LTD2 awards
Contract term 4 yrsends 21 Sept 2029 · up to 30 Sept 2033 with extensions · starts 22 Sept 2025

What is being bought

Published requirement description

LCRCA is looking for a supplier who can provide a new EAM system to replace the operational system currently being used

  • The authority expects to re-tender this requirement around 1 Feb 2033, 23:59 GMT.
  • No preliminary market engagement: Market Engagement for this procurement was undertaken under PCR15 prior to the new procurement act. Further details of what was undertaken can be located within the tender documents.

CPV: Software package and information systems

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 4 yrsSMEPublished value£800,000
Contract period: 22 Sept 2025 – 21 Sept 2029 (4 yrs) · up to 30 Sept 2033 with extensionsValue: £800,000 exc. VAT · £960,000 inc. VAT
Delivery: North WestEligibility: SME eligible
Extensions: Due to the nature of the contract we may require to increase the amount of users should the business need require it. The proposed contract will build in the facility to amend the number of licenced users. · The initial contract period is for 4 years to allow for the bedding in of a new system with 2 x 2 year extensions resulting in a total of 8 years.
48000000 Software package and information systems
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As detailed within the Invitation to Tender Guidance available on The Chest procurement portal

  • Technical & professional ability

    As detailed within the Invitation to Tender Guidance available on The Chest procurement portal

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 75%Price: 25%
Published award criteria (2)
  • Quality
  • Price
Conditions of participation2
  • Economic & financial standing

    As detailed within the Invitation to Tender Guidance available on The Chest procurement portal

  • Technical & professional ability

    As detailed within the Invitation to Tender Guidance available on The Chest procurement portal

What this means for your bid
  • Price carries 25 of 100 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 1 Feb 2033
First published
26 Jun 2025, 11:35 BST
Last source update
26 Jan 2026, 12:35 GMT
Award evaluation window
Submission end – 1 Sept 2025
Authority reference
DN776547
FTS notice number
2025/S 000-035340
Latest notice
Contract details notice (UK7)
Classification (CPV)
Software package and information systems
Delivery area
North West (UKD7)
Official registry OCID
ocds-h6vhtk-055400 Find a Tender
Contract terms summary

This information can be located within the procurement documents on The Chest.

Review and risk notes
Risks

This information can be located within the procurement documents on The Chest.

procontract.due-north.com/Opportunities/Index ↗

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
28 Jul 2025, 11:00 BST
Clarification deadline
21 Jul 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

This information can be located within the procurement documents on The Chest.

procontract.due-north.com/Opportunities/Index ↗

Timeline

26 Jun 2025 → 26 Jan 2026 · 8 dates
  1. Tender notice published
    26 Jun 2025, 11:35 BST
  2. Clarification questions by
    21 Jul 2025, 12:00 BST
  3. Submission deadline
    28 Jul 2025, 11:00 BST
  4. Award decision expected by
    1 Sept 2025, 23:59 BST
  5. Assessment summaries sent
    8 Sept 2025, 00:00 BST
  6. Standstill ends398 days ago
    17 Sept 2025, 23:59 BST
  7. Contract starts394 days ago
    22 Sept 2025, 00:00 BST
  8. Latest notice published268 days ago
    26 Jan 2026, 12:35 GMT

Notice history

7 events · 4 releases on Find a Tender · since 26 Jun 2025
  1. Tender notice published
    26 Jun 2025, 11:35 BST
    UK4
  2. Contract award notice published
    8 Sept 2025, 16:08 BST
    UK6
  3. Status changed to complete
    8 Sept 2025, 16:08 BST
  4. Contract award notice published
    10 Sept 2025, 17:52 BST
    UK6
  5. Contract signature expected
    22 Sept 2025, 23:59 BST
    scheduled
  6. Contract signature expected
    29 Sept 2025, 23:59 BST
    scheduled
  7. Contract details notice published
    26 Jan 2026, 12:35 GMT
    UK7
Routine re-releases (4)
  • 2025-06: 1 release · 26 Jun 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £756,3401 award exc. VAT · 1 repeated publication of the same award counted once
Bids received 1410 from SMEs
Contracts signed 1latest 9 Dec 2025
Awarded toValueDateStatus
IFS ULTIMO LTD22 Sept 2025 – 21 Sept 2029 · up to 21 Sept 2033Extensions: The initial contract period is for 4 years to allow for the bedding in of a new system with potential extensions of up to 4 years, resulting in a total potential contract term of 8 years. · Options: The right to additional purchases while the contract is valid. Due to the nature of the contract we may require to increase the amount of users should the business need require it. The proposed contract will build in the facility to amend the number of licenced users.£756,3402 Sept 2025Awarded
IFS ULTIMO LTD29 Sept 2025 – 28 Oct 2029 · up to 28 Sept 2033Extensions: The initial contract period is for 4 years to allow for the bedding in of a new system with potential extensions of up to 4 years, resulting in a total potential contract term of 8 years. · Options: The right to additional purchases while the contract is valid. Due to the nature of the contract we may require to increase the amount of users should the business need require it. The proposed contract will build in the facility to amend the number of licenced users.£756,340same award published again · counted once2 Sept 2025standstill to 19 Sept 2025Standstill

Contracts

  • Enterprise Asset Management (EAM) System · IFS ULTIMO LTD

    Signed
    9 Dec 2025
    Value
    £756,340
    Period
    9 Dec 2025 – 8 Dec 2029 · up to 8 Dec 2033 with extensions
    Status
    active
    Extensions
    The initial contract period is for 4 years to allow for the bedding in of a new system with potential extensions of up to 4 years, resulting in a total potential contract term of 8 years.
    3 agreed KPIs: Implementation · Review of Major or Partial loss of service · Service Performance Review
    • Implementation, 2 Month implementation of new system including Data migration, functional testing, training, through to go live
    • Review of Major or Partial loss of service, Review of Major system failure - Response within 30 minutes, Resolution within 4 hours Degraded service or partial loss - Response within 1 hour, Resolution within 8 hours
    • Service Performance Review, Quarterly Service Performance review meeting with Supplier

Bid statistics published by the authority

BidsSMEVCSEValid bid range
14final-stage tenders101—

Contracting authority & participating public bodies

Merseytravel

Contracting authorityPublic authority - sub-central government GB-PPON: PJQR-8469-DXQD 1 Mann Island, Liverpool, North West, L3 1BPContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • IFS ULTIMO LTDAwarded supplierGB-COH: 11265696GB-PPON: PGHL-6286-WLHZ Bourne House Lotus Park, Staines-Upon-Thames, South East, TW18 3AGContact email

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender