Find a TenderAwarded
Published 30 Oct 2024, 14:58 GMT

Official UK procurement notice

Enforcement Agent Services · UK public procurement notice

Official notice

Authority: Liverpool City Council (Local council)·Consortium: 2 public authorities

ServicesAward procedure with prior publication of a call for competition
Published estimate£7,500,000exc. VAT · 1 value update
Submissions closed 2 Dec 2024awarded 20 Mar 2025
Awarded to Bristow & Sutor +3 more4 awards

What is being bought

Published requirement description

Concession contracts for enforcement agent services for the collection and enforcement of the following debt types:

Council Tax

Non-Domestic Rates (also known as Business Rates)

Levies imposed by Business Improvement Districts (BIDs)

Commercial Rent

Housing Benefit Overpayment

Social Care Charging

Parking Fines

Sundry debts

CPV: Collection agency services

The lotProcurement structure

single lot · no lot value published
Lot #1The Authority has undertaken a procurement exercise and awarded contracts for…Awarded

The Authority has undertaken a procurement exercise and awarded contracts for enforcement agent services for the collection and enforcement of debts owed to Liverpool City Council. The Council has appointed four agents to provide the services.

The contract length has an initial term of 3 years with an extension option of up to 24 months.

All values mentioned in this notice are estimated for the maximum 5 year contract term. Actual values will be dependant on the number of cases handled by each agent and the debt recovered.

Enforcement agent services are required for the collection and enforcement of the following debt types:

 Council Tax

 Non-Domestic Rates (also known as Business Rates)

 Levies imposed by Business Improvement Districts (BIDs)

 Commercial Rent

 Housing Benefit Overpayment

 Social Care Charging

 Parking Fines

 Sundry debts

Volumes of cases referred to agents are not guaranteed through the life of the contract, indicative volumes were however provided in the procurement documents. Additional information: The contracts have an option to extend for up to 24 months.

Delivery: UK

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Quality
  • Price
Conditions of participation2
  • Suitability

    Bidders must comply with the Ministry of Justice National Standards for Enforcement Agents, must be a Corporate Member of CIVEA and a member of the Enforcement Conduct Board.

    Full details of requirements are available in the procurement documents.

  • Technical & professional ability

    Bidders must deliver the Services in accordance with the following industry standards:

    • Taking Control of Goods: National Standards (April 2014);
    • Taking Control of Goods (Fees) Regulations 2014 (as amended);
    • Certification of Enforcement Agents Regulations 2014.

    Full details of requirements are available in the procurement documents.

Procedure terms & legal framework

From the official record
Procedure method
Award procedure with prior publication of a call for competition
Legal basis
CELEX · 32014L0023 Concession Contracts Regulations 2016 (Directive 2014/23/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
30 Oct 2024, 14:58 GMT
Last source update
25 Apr 2025, 14:50 BST
Authority reference
DN724610
FTS notice number
2025/S 000-017084
Classification (CPV)
Collection agency services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-04b2a4 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic payment
Performance terms

The terms and conditions of contract detail key performance indicators which will be reported on throughout the life of the contract.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
2 Dec 2024, 10:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

2 Dec 2024 → 25 Apr 2025 · 2 dates
  1. Submission deadline
    2 Dec 2024, 10:00 GMT
  2. Notice published
    25 Apr 2025, 14:50 BST

Notice history

4 events · 6 releases on Find a Tender · since 18 Nov 2024
  1. Deadline moved to 2 Dec 2024, 10:00 GMT
    18 Nov 2024, 16:19 GMT
    +5 days · was 27 Nov 2024, 14:00 GMT
  2. Published value updated to £9,500,000
    25 Apr 2025, 14:50 BST
    was £7,500,000
  3. Status changed to complete
    25 Apr 2025, 14:50 BST
  4. Buyer details updated
    25 Apr 2025, 14:50 BST
Published amendments (4 · 3 deadline changes)
WhenWhatBeforeAfterShift
—TextCommunication · I.3The procurement documents are available for unrestricted and full direct access, free of charge, at https://procontract.due-north.com/Procurer/Advert/View?advertId=0abaaefa-ec92-ef11-8130-005056b64545 Additional information can be obtained from the above-mentioned address Applications or, where applicable, tenders must be submitted electronically via https://procontract.due-north.com/Procurer/Adve…The procurement documents are available for unrestricted and full direct access, free of charge, at https://procontract.due-north.com/Advert?advertId=0abaaefa-ec92-ef11-8130-005056b64545 Additional information can be obtained from the above-mentioned address Applications or, where applicable, tenders must be submitted electronically via https://procontract.due-north.com/Advert?advertId=0abaaefa-e…
—DeadlineTime limit for submission of applications or receipt of tenders · IV.2.227 Nov 20242 Dec 2024+5 d
—DeadlineTime limit for submission of applications or receipt of tenders · IV.2.227 Nov 20249 Dec 2024+12 d
—DeadlineTime limit for submission of applications or receipt of tenders · IV.2.29 Dec 202416 Dec 2024+7 d

4 amendments published without a description.

Routine re-releases (6)
  • 2024-11: 2 releases · 5 Nov 2024, 18 Nov 2024
  • 2024-10: 1 release · 30 Oct 2024

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 4
Awarded value Not summedeach provider’s award repeats the list or panel total
Bids received 10
Contracts signed 4latest 20 Mar 2025
Awarded toValueDateStatus
Bristow & Sutor£2,375,000 †—Awarded
CDER Group Limited£2,375,000 †—Awarded
Jacobs Enforcement LtdSME£2,375,000 †—Awarded
Newlyn PLC£2,375,000 †—Awarded

Contracts

  • Contract 017084-2025-1 · Bristow & Sutor

    Signed
    20 Mar 2025
    Value
    £2,375,000
    Status
    active
  • Contract 017084-2025-2 · CDER Group Limited

    Signed
    20 Mar 2025
    Value
    £2,375,000
    Status
    active
  • Contract 017084-2025-3 · Jacobs Enforcement LtdSME

    Signed
    20 Mar 2025
    Value
    £2,375,000
    Status
    active
  • Contract 017084-2025-4 · Newlyn PLC

    Signed
    20 Mar 2025
    Value
    £2,375,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
10bids———

Contracting authority & participating public bodies

2 public bodies on the notice

LIVERPOOL CITY COUNCIL

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Liverpool City Council, LIVERPOOL, North West, L31DSContact name, email, phone Published organisation website ↗

Bidders & participating suppliers

4 commercial parties on the notice

Official documents & specifications (1)

Official links; attachments are not copied

Tender pack and attachments

  • Technical selection criteriatenderTechnical selection criteria