Energy Efficiency Information, Support and Advice Services

Quality Assurance Schemes and Environmental Management - It is a mandatory requirement that bidders have in place performance monitoring systems for internal/external Quality Management. E.g.; independent certification (such as ISO or equivalent scheme) and appropriate health and safety policies and procedures.

Quality Assurance Schemes and Environmental Management – It is a requirement for bidders to hold ISO 14001 or equivalent, or to provide details of your organisations environmental policy.

The Authority will use the independent credit scoring organisation, Creditsafe, to check the financial status of the Bidders and may involve further detailed financial checking/assessment.

It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated:

public liability insurance cover to the level of five million pounds sterling (GBP5,000,000) per claim;

employers’ liability insurance cover to the level of ten million pounds sterling (GBP10,000,000) per claim;

Where vehicles are used for service delivery, the managing agent must ensure that vehicles used have appropriate levels of motor vehicle insurance and valid MOT certificates in accordance with the Law. The managing agent will exhibit satisfactory evidence of such insurance cover, together with satisfactory evidence of payment of the premia in respect of each insurance to the Council promptly on the Council’s request.

It is the responsibility of the successful provider to ensure that anyone directly under their authority possess the correct levels of insurance.

Bidders will be required to provide examples that demonstrate that they have the relevant experience to deliver the services/ supplies as described.

Disclosure Scotland/ PVG certification for any members of staff who will engage in public consultation activities

As a minimum requirement Energy Advisors should have or be working towards City & Guilds Energy Awareness 6281-01 and City & Guilds Renewable Energy in the Home 6281-02.