Employee Engagement Suite

{
  "id": "038116-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2026-04-27T14:56:45+01:00",
  "ocid": "ocds-h6vhtk-068bca",
  "buyer": {
    "id": "GB-FTS-152560",
    "name": "West Midlands Combined Authority"
  },
  "awards": [
    {
      "id": "038116-2026-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-180788",
          "name": "Freshworks Inc"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-068bca",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "This Call-Off Contract can be extended by the Buyer for one period \nof up to 12 months"
        },
        "hasOptions": true,
        "description": "West Midlands Combined Authority (WMCA) requires the provision of, support and maintenance of the Employee Engagement Suite which provides departments and partners across WMCA the ability to engage in Enterprise Service Management. \nThis Call-Off Contract Starts on March 31, 2026 and is valid for 36 months. This Call-Off Contract can be extended by the Buyer for one period of up to 12 months.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKG"
          }
        ]
      }
    ],
    "title": "Employee Engagement Suite",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "West Midlands Combined Authority (WMCA) requires the provision of, support and maintenance of the Employee Engagement Suite which provides departments and partners across WMCA the ability to engage in Enterprise Service Management",
    "classification": {
      "id": "48900000",
      "scheme": "CPV",
      "description": "Miscellaneous software package and computer systems"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "goods",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "Call of from G-Cloud 14 framework",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-152560",
      "name": "West Midlands Combined Authority",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKG",
        "locality": "Birmingham",
        "postalCode": "B193SD",
        "countryName": "United Kingdom",
        "streetAddress": "16 Summer Lane"
      },
      "details": {
        "url": "https://www.wmca.org.uk/",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "West Midlands Combined Authority",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Emily Sutton",
        "email": "emily.sutton@wmca.org.uk"
      }
    },
    {
      "id": "GB-FTS-180788",
      "name": "Freshworks Inc",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "US",
        "locality": "San Mateo",
        "countryName": "United States"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "33-121-8825",
        "legalName": "Freshworks Inc",
        "schemeEntered": "US Companies House"
      }
    },
    {
      "id": "GB-FTS-92",
      "name": "Royal Courts of Justice",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Royal Courts of Justice"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "038116-2026-1",
      "value": {
        "amount": 369504,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "038116-2026-1",
      "dateSigned": "2026-03-31T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}