Official UK procurement notice
Employee Assistance Programme and Psychological Services
Authority: NETWORK RAIL INFRASTRUCTURE LIMITED (Central government)
What is being bought2 lots · detail below
Published requirement descriptionNetwork Rail is inviting tenders for the provision of a comprehensive Employee Assistance Programme (EAP) (Lot 1) and Work Focused Psychological Services (Lot 2) as part of its ongoing commitment to employee health and wellbeing. These services will support Network Rail’s vision of sustainable health during Control Period 7 (1 April 2024 – 31 March 2029). The initiative aims to provide accessible, confidential resources to help employees manage personal and work-related challenges, enhancing productivity, engagement, and workplace satisfaction.
The successful provider(s) will deliver services that align with Network Rail’s Occupational Health, Hygiene, and Wellbeing Strategy, fostering a positive, inclusive workplace culture while complementing existing initiatives. Further information is available on our website: www.networkrail.co.uk ↗.
CPV: Company health services · Health and social work services · Health services · Psychiatrist or psychologist services
Lots and requirements (2)Procurement structure
2 lots · all with a published value (£21,200,000 together) · win at most 2 of themLot #1Employee Assistance ProgrammeRenewalPublished value£10,600,000
- EAP Service: to provide an industry leading employee assistance programme [EAP]
and robust critical incident response service to support the health and wellbeing of
our employees, whilst effectively managing the organisational risk relating to
reduced worker performance, incapacity, and sickness absence levels.
Lot #2Psychological ServicesRenewalPublished value£10,600,000
- Psychological Service: to provide specialist psychological services that provides
assessment and ongoing care for individuals with mental ill health, psychological
disorders and mental health needs associated with increased risks; impairment to
functioning and/or complex problems and who may have difficulties engaging in
support and treatment.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Successive reduction
- Candidates will be reduced successively across stages
Procedure terms & legal framework
From the official record- Procedure method
- Competitive procedure with negotiation
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes
- First published
- 13 Dec 2024, 21:36 GMT
- Last source update
- 13 Dec 2024, 21:36 GMT
- FTS notice number
2024/S 000-040355- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04c82dFind a Tender
How it was run
Official noticeTender documents are also served through a separate tool: https://networkrail.bravosolution.co.uk/ ↗
- Submission deadline
- 13 Jan 2025, 15:00 GMT
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
Timeline
13 Dec 2024 → 8 Aug 2025 · 4 dates- Notice published13 Dec 2024, 21:36 GMT
- Submission deadline13 Jan 2025, 15:00 GMT
- Invitations to tender expected17 Mar 2025
- Contract starts8 Aug 2025, 00:00 BST
Contracting authority & participating public bodies
Dispute resolution & review bodies
- High CourtMediation body
- Network Rail Infrastructure LimitedReview body
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.